Hoʻopaʻa ʻia ka hōʻike hoʻāʻo ma ka pūnaewele i hōʻino ʻia a hōʻailona paha iā ʻoe no ka hoʻopunipuni (Respondus/Honorlock/ProctorU): mālama i ka hōʻoia ma 60 kekona¶

Ke nānā ʻana i kāu pale kamepiula e maloʻo ana ma ka huila wili, ʻulaʻula "Webcam Connection Lost / Proctoring Session Terminated" banner, a i ʻole e hōʻike i kahi ʻōlelo aʻoaʻo e ʻike ʻia "Suspicious Eye Movement or Secondary Device Detected" i waena o kahi kūlana kiʻekiʻe o ke kulanui, papa kahu hānai (NCLEX hoʻomākaukau), hoʻokolohua papa lāʻau (NBME), ka loiloi kula kānāwai, a i ʻole ka hoʻokolokolo laikini ʻoihana (ExamSoft / Examplify, Respondus LockDown Browser + Monitor, Honorlock, ProctorU / Meazure Learning, Proctorio, a i ʻole Pearson OnVUE) he pilikia hoʻonaʻauao koʻikoʻi a ʻoihana. I kēlā me kēia kau makahiki, ʻike ʻia nā tausani o nā haumāna hewa ʻole me nā laka hoʻāʻo ʻokoʻa, nā helu hoʻāʻo zeroed, a i ʻole Academic Integrity / Honor Council Misconduct Referrals ʻaʻole i hoʻomaka ʻia e ka hoʻopunipuni maoli, akā ma ka 5 kekona DHCP router lease drop, he antivirus background update a stealing window focus, ʻili ʻeleʻele a i ʻole nā aniani hoʻoponopono. nā haʻalele **, nā hiʻohiʻona nānā neurodivergent (ADHD, autism, a i ʻole dyslexia sub-vocalization), a i ʻole kahi ʻōnaehana hoʻonaʻauao ao (Canvas, Blackboard, Brightspace D2L, a i ʻole Moodle) ka manawa hoʻopau i ka wā hoʻouna.

ʻO ka ʻokoʻa ma waena o ka hoʻoponopono hou ʻana i ka hoʻopaʻi hoʻopaʻi ʻole i loko o 24 mau hola me ka hoʻolilo ʻana i nā mahina e pale aku iā ʻoe iho ma kahi hālāwai hoʻokolokolo Hoʻohanohano e iho mai i ka mea āu e hana ai i nā 60 kekona pono MAMUA o kou pā ʻana i ke pihi mana, pani i ke poʻi, a i ʻole kaomi i ka "Exit" ma ka pale hōʻike hau hau. Ke pani ʻia ka polokalamu kele pūnaewele paʻa, nalowale nā ​​​​hōʻike ʻike ma ka pale, a inā haʻalele ʻoe i kāu pākaukau no 15 mau minuke me ka ʻole o ka hoʻopaʻa ʻana i nā hōʻike wikiō mau o kāu wahi hana, hiki i kahi papa hoʻonaʻauao hoʻonaʻauao ke ʻōlelo aku ua hoʻohana ʻoe i ka ulia i mea e ʻimi ai i nā pane ma kāu kelepona. Ma ka hopu koke ʻana i kahi atamai e hopu i kahi ** hoʻokahi, ʻaʻole i ʻoki ʻia, timestamped 60-kekona wikiō sweep ** e hōʻike ana i ka helu kuhi hewa ma kāu monitor, ka uaki ʻōnaehana, kāu papa maʻemaʻe, a me nā LED kūlana o kāu Wi-Fi router, a laila e hoʻokuʻu aku i kāu ʻōnaehana hana ** Windows Event Viewer (eventvwr.msc) a i ʻole macOS Console (wifi.log) crash logs**, hana ʻoe i kahi moʻolelo forensic hiki ʻole ke hoʻopau ʻia e hoʻokuʻu iā ʻoe ma mua o ka hoʻomaka ʻana o kahi hoʻokolokolo.

(Inā ua hoʻopiʻi mua kāu kaukaʻi i kahi hoʻopaʻi hoʻopaʻi kūʻē iā ʻoe, ʻike ʻO ka ʻoiaʻiʻo o ke kula a me nā hoʻopiʻi hoʻopunipuni. Inā hoʻoweliweli ka papa i hāʻule ʻole a i ʻole i hoʻoweliweli ʻia i kou pono kōkua kālā, ʻike Kākoʻo kālā ka hoʻokuʻu ʻia ʻana o ka SAP, ka hoʻopau ʻana i ka haʻawina, a me ka hoʻopiʻi ʻana i ke kula, a mālama i kā mākou honua helu pilikia hiki ke loaʻa ka papa kuhikuhi no ke kākoʻo pilikia o ka pā kula.)

E hana i kēia i kēia manawa¶

1. ** MAI pani i ka puka aniani, MAI hoala hou i kou lolouila, a mai hele aku mai kou pakaukau.** Ina Respondus LockDown Browser, Examplify, Honorlock, Proctorio, a i ʻole Pearson OnVUE hoʻokuʻu, hoʻolei i kahi popup hoʻokaʻawale pūnaewele, a laka paha i kou pale, ** e ʻike ʻia kou mau lima a noho i mua o ka webcam no nā kekona 30 mua**. ʻOiai ke ʻike ʻia kahi ʻaoʻao pūnaewele hoʻāʻo i ka hau, hoʻomau ka hoʻopaʻa ʻana a i ʻole ke kahe ʻana o ka pahu pahu pūnaewele kūloko i ka server proctoring; ʻO ke kū ʻana a i ʻole ka haʻalele ʻana i ka lumi e hopu ʻia ma ka hope o ka huelo o ka meaʻai webcam a hōʻailona ʻia ma ke ʻano he hana hewa ma hope o ka ulia.
2. E nānā pololei i loko o kāu leki uila kamepiula kamepiula a ʻōlelo leo leo nui no 10 kekona no ka haʻi ʻana i ka hemahema ʻenehana ma ke mele leo mālama. E ʻōlelo me ka leo nui: *"ʻO ia. [Exact Time, e.g., 2:43 PM]. Ua paʻa koʻu pale hōʻike ma ka Nīnau [Number] me ka memo hewa [Read Error Text]. Ke ʻohi ikaika nei au i kaʻu kelepona no ka lawe ʻana i kahi wikiō i kau ʻia i ka manawa o kaʻu pale a me ke alalai no kaʻu kumu aʻo a me ke kākoʻo ʻenehana.""Cell Phone Detected in Frame").
3. ** E kiʻi i kāu kelepona me ka ʻike piha o ka webcam a hoʻopaʻa i hoʻokahi wikiō 60-kekona hoʻomau ʻole ʻia (No Cuts) ka hopu ʻana i ʻehā mau mea kikoʻī.** E wehe i ka polokalamu kamepiula o kāu kelepona ʻoiai e paʻa ana i ke kelepona kahi e ʻike ai kāu kamepiula kamepiula e wehe wale ana ʻoe i ka pahupaʻikiʻi, ʻaʻole heluhelu i nā memo a i ʻole ʻimi iā Google. I hoʻokahi pana mau, kiʻiʻoniʻoni:
4. Paʻi A (15 kekona): ʻO ka paku kamepiula holoʻokoʻa kokoke i ka heluhelu ʻana i ka popup kuhi pololei, ka manawa maloʻo, ka helu nīnau, a me ka uaki papa hana o kāu kamepiula (or pull down your phone's notification shade in front of the lens to show the cellular date and time);
5. Paʻi B (15 kekona): He 360-degere lohi o kāu pākaukau, ka ʻūhā, nā paia, a me ka papahele e hōʻike ana ʻaʻohe puke haʻahaʻa, nā memo paʻa, nā papa, nā mea nānā lua, a i ʻole nā ​​kānaka ʻē aʻe i loko o ka lumi;
6. Paʻi C (15 kekona): ʻO Wi-Fi / Ethernet tray icon o kāu kamepiula (a i ʻole kou home Wi-Fi router/modem inā ʻulaʻula/ʻulaʻula. LOS a i ʻole Internet kukui); a
7. Paʻi D (15 kekona): Inā ʻae ka hōʻike iā ʻoe e kaomi i ka pihi "Live Proctor Chat / Help" ma ka pale, e kiʻi iā ʻoe iho e paʻi ana i ka luna kākoʻo ola a hōʻike i kā lākou pane.
8. ** E hoʻokaʻaʻike koke aku i ke kākoʻo ʻenehana 24/7 o ka mea kūʻai kūʻai kūʻai kūʻai koke e hoʻopuka i kahi helu kūkaʻi hōʻailona manawa (Case ID) MAMUA o ka leka uila ʻana i kāu polopeka.** Ua hoʻomaʻamaʻa ʻia nā kumu aʻo e koi i kahi Helu Kākoʻo kākoʻo i hōʻoia ʻia e ka mea kūʻai aku. E hoʻohana i kāu kelepona (ma ka ʻikepili kelepona inā ʻaʻole kāu Wi-Fi home) e wehe i kahi kamaʻilio ola a kelepona paha me Honorlock Support, ProctorU / Meazure Live Chat, ExamSoft Support, a i ʻole University IT Helpdesk. E noi i ka ʻelele e hōʻoia e hōʻike ana kā lākou telemetry server i kahi hāʻule o ka pilina a i ʻole ka polokalamu kele pūnaewele [Exact Time] a hāʻawi iā ʻoe i kahi Ticket Kākoʻo / Helu Kuhikuhi hihia. Paʻi kiʻi i ka transcript kamaʻilio.
9. E hoʻouna koke i kahi leka uila "Golden-5-Minute" Timestamped Notice Email i kāu kumu, TA, a me Academic Testing Center e hoʻopili ana i ka wikiō a me ka helu tiketi. ʻO ka leka uila i hoʻouna ʻia i 3 mau minuke ma hope o kahi ulia pōpilikia ʻoi aku ka hilinaʻi ma mua o ka leka uila i hoʻouna ʻia i mau hola ma hope o ka pani ʻana o ka puka aniani. Inā ʻoi aku ka nui o ka faila wikiō 25 MB, e hoʻopili i ʻelua kiʻi paʻi i unuhi ʻia mai ke wikiō, e hoʻopili i kāu Helu Kākoʻo Ticket, a kaʻana like i kahi loulou Google Drive, OneDrive, a i ʻole iCloud wale nō i ka wikiō piha.
10. E hoʻokuʻu aku i ka Crash and Network Drop Logs kūloko o kāu ʻōnaehana hana (Windows Event Viewer a i ʻole macOS Console) ma mua o ka pani ʻana i kāu mīkini. Ke haʻalele ʻoe i ka polokalamu kele paʻa (a i ʻole ka hoʻomaka hou ʻana ma hope o ke kiʻi ʻana), e hoʻokuʻu aku i kāu mau ʻōnaehana e uhi ana i ka puka aniani (see Phase 3 below). Hōʻike kēia mau papa inoa kernel-level i kahi luna IT kulanui inā hāʻule kāu kāleka Wi-Fi (Event ID 4003 / 8003), inā paha ua loaʻa ʻo LockDown Browser i kahi leka noi (Event ID 1002), a i ʻole he kaʻina hana kāʻei OS i hoʻopau i kāu kau.

Ka lāʻau hoʻoholo: Ke pane ʻana i kahi ulia hoʻokolohua mālama ʻia me ka hae hoʻopunipuni AI ma hope o ka hoʻokolokolo¶

flowchart TD
    Start["Hoʻāʻo Kūkākūkā Hoʻopaʻa Paʻa Pūnaewele: Live Crash/Disconnect OR Post-Exam AI Cheating Flag"] --> Scenario{"Ke hāʻule nei ka hoʻokolokolo i kēia manawa, a i ʻole ua loaʻa iā ʻoe kahi hae hoʻopunipuni MAHOPE o ka pau ʻana?"}

    Scenario -->|"1. LIVE CRASH / LOCKOUT I kēia manawa"| StaySeated["KaʻAnuʻu Hana 1: Mai pani i ka puka makani a i ʻole haʻalele i ka pākaukau; E haʻi i ka hewa me ka leo nui i ka Webcam no 10 kekona"]

    StaySeated --> FilmVideo["KaʻAnuʻu Hana 2: E hoʻopaʻa hoʻomau i 60-Second Smartphone Video (Error Screen + Clock + 360 Desk Pan + Router LEDs)"]

    FilmVideo --> PlatformType{"He aha kāu e hoʻohana nei i ka Platform Proctoring?"}

    PlatformType -->|"Ola Kanaka + AI (ProctorU, Pearson OnVUE, Honorlock)"| LiveChat["KaʻAnuʻu Hana 3A: Wehe i ka Built-In Live Proctor Chat a i ʻole Kāhea i ke kākoʻo kūʻai 24/7 ma ka ʻikepili kelepona e kiʻi i ka ID Ticket."]

    PlatformType -->|"Paʻa ʻakomi (Respondus, Proctorio, Safe Exam Browser)"| EmailProf["KaʻAnuʻu Hana 3B: E leka uila i Polofesa + Campus IT Helpdesk i loko o 5 mau minuke me ka wikiō a me ka kiʻi kiʻi"]

    PlatformType -->|"Waihona i hoʻopunipuni ʻia (ExamSoft / Examplify)"| SaveLocal["KaʻAnuʻu 3C: Mai wehe i ka App; Hoʻopili hou i ka Wi-Fi a i ʻole e hoʻohana i ka USB/Manual Answer File Upload With Campus IT"]

    LiveChat --> ExportLogs["KaʻAnuʻu Hana 4: E hoʻokuʻu aku i ka Windows Event Viewer (.evtx) a i ʻole macOS Console Logs Proving Network/App Crash"]
    EmailProf --> ExportLogs
    SaveLocal --> ExportLogs

    Scenario -->|"2. POST-EXAM AI FLAG / CHEATING ACCUSATION"| DemandVideo["KaʻAnuʻu Hana 1: Kāhea i ka FERPA / GDPR Pono e nānā i ka Video Proctoring Raw Complete a me Timestamped Flag Log"]

    DemandVideo --> AuditFlags["KaʻAnuʻu Hana 2: Hoʻokolo i kēlā me kēia Haʻi Paʻi manawa e kūʻē i nā mea ʻino ʻole (Glasses Glare, Dark Light, Heluhelu Leo Nui, OS Popup)"]

    AuditFlags --> FileRebuttal["KaʻAnuʻu Hana 3: Hoʻouna ʻia i kākau ʻia i ka ʻōlelo hōʻole ʻenehana + Disability/Neurodivergent Accommodation Documentation"]

Māhele 1: Nā kuʻina hoʻolaʻa hoʻōla ulia pōpilikia platform-by-platform (Respondus, Honorlock, ProctorU, Proctorio, Examplify, OnVUE)¶

Ke hoʻohana nei kēlā me kēia ʻōnaehana proctoring pūnaewele i kahi hoʻolālā polokalamu ʻokoʻa. ʻO ka ʻike i ke ʻano o ka hana ʻana o kāu platform e haʻi iā ʻoe pehea e hoʻihoʻi ai i kāu kau a me nā lāʻau i hōʻike ʻia ʻaʻole ʻoe i hoʻopunipuni.

Ka hoʻohālikelike ʻana o nā kahua hoʻomalu nui, nā hōʻailona hōʻeha, a me nā lāʻau Forensic¶

Māhele 2: No ke aha e hoʻopuka ai nā algorithms ʻike maka a me ka ʻike maka o AI i nā hae hoʻopunipuni wahaheʻe¶

Inā hoʻopau ʻoe i kāu hoʻokolohua me ka ʻole o ka pōʻino, e loaʻa wale i ka leka uila mai kāu kumu aʻo e ʻōlelo ana: * "Ua hōʻailona ʻo Responsdus Monitor / Honorlock / Proctorio i kāu wikiō hoʻokolokolo me kahi 88% High Suspicion Score no ka neʻe ʻana o ka maka, nalo nā maka, a me ka leo hope," * ** mai hopohopo, a mai haʻi i kahi mea āu i hana ʻole ai**.

ʻO nā loiloi ʻepekema kamepiula kūʻokoʻa (me nā haʻawina ma MIT Media Lab, ka Electronic Frontier Foundation, a me ka NIST Face Recognition Vendor Test) ua hōʻoia i ka hilinaʻi o nā algorithms proctoring webcam kalepa ma 2D Haar-cascade a i ʻole Convolutional Neural Network māmā (CNN) nā mea hoʻohālikelike e holo ana ma luna o ka puʻupuʻu haʻahaʻa (5 to 15 fps) nā webcams e kuhi hewa mau ana i nā ʻano hana hoʻāʻo maʻamau e like me ka hoʻopunipuni.

ʻO nā kumu ʻenehana 7 i hoʻopaʻa ʻia o nā hae hoʻopunipuni AI hoʻopunipuni (a pehea e hōʻole ai i kēlā me kēia)¶

1. Ka helu ʻana o ka pepa ʻāpala ("Hae Nalo / Nānā i lalo"):
2. Pehea i hāʻule ai ka AI: Ma nā hoʻokolohua makemakika, physics, chemistry, a me ka ʻenekinia kahi i ʻae ʻia ai ka pepa ʻōpala, hoʻolilo kekahi haumāna i ka 60% a i ka 80% o ka hoʻokolohua e nānā ana i lalo i kā lākou pākaukau. I nā manawa a pau e hili ai kou ʻauwae ma mua o 25 degere, nalowale ka webcam i kou mau maka, e ʻulaʻula "User Left Frame" aiʻole "Eye Gaze Off-Screen" nā hae e hoʻolei i kāu Helu Suspicion i ka 90^th percentile.
3. Pehea e hōʻoia ai i ka hala ʻole: E hōʻike i ka wikiō makaʻala e mau ana ka lei o kou poʻo ma ke kūlana hoʻokahi i ka wā e ʻakaʻaka ana kāu penikala i ka pepa, a e hoʻopili i nā kaha manawa nānā i lalo me kou paʻi ʻana i nā pane helu ma ka LMS.
4. Pali ākea / Mākaʻikaʻi waho Geometry ("Horizontal Gaze Deviation" Hae):
5. Pehea i hāʻule ʻole ai ka AI: Manaʻo nā kumu hoʻohālike maka e nānā ana kekahi haumāna i kahi 13-ʻīniha pale kelepona ma lalo pono o ka webcam. Ma kahi 24-a-34-iniha ka nānā ʻana i waho, e heluhelu ana i kahi nīnau ma ka ʻaoʻao hema a kaomi "Next" ma ka ʻaoʻao ʻākau e koi i kahi 30-a-40-degree hoʻopaʻa maka ākea e hōʻailona ai ka algorithm e like me ka heluhelu ʻana i kahi mākaʻikaʻi lua.
6. Pehea e hōʻoia ai i ka hewa ʻole: E ana i ka laula o kāu nānā (in centimeters/inches) a e hōʻike i ka hoʻopaʻa ʻana o ka maka ākea i ka cadence o nā laina heluhelu ma ka ʻaoʻao hōʻike.
7. **Nā Makaanianianianianianianianianianianianianianianianianianianianianianianianianianianianianianianianianianianianianiani.
8. Pehea i hāʻule ai ka AI: Hōʻike nā lens anti-reflective a i ʻole nā kukui uliuli i ka ʻālohilohi ʻana o ka ʻaoʻao pūnaewele keʻokeʻo i ka webcam, e uhi ana i nā haumāna a me ka hoʻopaʻa inoa "Facial Occlusion" hae. ʻO ka noho ʻana me ka puka aniani a i ʻole ke kukui ma hope o kou poʻo e hoʻolei i kou maka i ke aka, e hoʻokuʻu ana i ka nānā ʻana i nā maka no nā haumāna me nā ʻili ʻeleʻele (algorithmic skin-tone bias).
9. Pehea e hōʻoia ai i ka hala ʻole: E hoʻopaʻa i ke kiʻiʻoniʻoni maka e hōʻike ana i ka noʻonoʻo ʻana o ka pale ma kāu mau aniani aniani a i ʻole ke ʻano ʻokoʻa.
10. Sub-Vocalization and Self-Talk in Neurodivergent Students ("Audio / Talking in Room" Flag):
11. Pehea i hāʻule ai ka AI: Nā haumāna me ADHD, dyslexia, autism, a i ʻole ka hoʻāʻo hopohopo nā nīnau paʻakikī waha (sub-vocalization) a hāwanawana i nā ʻanuʻu noʻonoʻo no ka mālama ʻana i ka hoʻomanaʻo hana, e hoʻāla ana i ka ʻulaʻula "Conversation / Second Person Detected" hae leo.
12. Pehea e hōʻoia ai i ka hala ʻole: E hoʻolohe i ke kiʻi leo ma ka hōʻailona manawa i hoʻopaʻa ʻia: e hōʻike ana ia iā ʻoe e heluhelu ana i ka kikokikona pololei o ka nīnau hoʻokolokolo ma ka pale me nā leo komo ʻole.
13. Nā kaʻina kaʻina hana o ka Pūnaehana Kūlana (Hae "Browser Focus Focus"):
14. Pehea i hāʻule ai ka AI: Mākaʻikaʻi nā mea hoʻolalelale-extension proctors iā JavaScript window.onblur hanana. Ke pā kāu kamepiula i ka 20% pākaukau a puka mai i kahi "Low Battery" modal, a i ʻole ka wā Windows Defender, OneDrive, a i ʻole Adobe Updater hoʻopuka i kahi mea ʻai hope, ʻaihue ka OS i ka puka makani ikaika no 0.5 a i 3 kekona me ka ʻole ʻoe e hoʻopā. Alt+Tab.
15. Pehea e hōʻoia ai i ka hewa ʻole: E hoʻokuʻu aku i kāu Windows Event Viewer a i ʻole macOS Console logs (see Phase 3) e hōʻike ana i ka lua pololei i hoʻokō ʻia kahi lawelawe hope, i hui pū ʻia me ka wikiō webcam e hōʻike ana ʻaʻole i kaomi kou mau lima. Alt+Tab a i ʻole Cmd+Tab.
16. Kai-IP / Dorm NAT Network Triggers ("Secondary Device Searching Exam Content"):
17. Pehea i hāʻule ai ka AI: I loko o kahi hale noho, hale hoʻonaʻauao/sorority, a hale moe paha e hoʻohana ana i Carrier-Grade NAT (CGNAT), kekahi mau haumāna e kaʻana like i ka helu IPv4 lehulehu. Inā loaʻa iā Google kahi kumuhana papa i ka wā o ka hoʻokolokolo ʻana, hiki i kahi heuristic pili IP ke hoʻopili wahaheʻe i kēlā kaʻa me kāu kau.
18. Pehea e hōʻoia ai i ka hewa ʻole: E koi aku i ka User-Agent string, manamana lima o ka mīkini, a me ka hōʻailona manawa ponoʻī o ka hanana pūnaewele i ʻōlelo ʻia, a e hoʻopaʻa ʻia me ka wikiō webcam o kou mau lima a me kou alo.
19. Kanava / Papa ʻeleʻele nā moʻolelo hana ʻōiwi ("Stopped Viewing the Canvas Quiz-Taking Page":
20. Pehea i hāʻule ai ka AI: Ka palapala ʻenehana a Canvas Support ua ʻōlelo aku i nā kumu e "Stopped viewing" Hoʻomaka ʻia ka hanana i loko o ka Canvas Quiz Log e: (a) ke kaomi ʻana i loko o kahi PDF i hoʻokomo ʻia, pukaaniani hoʻonui kiʻi, a i ʻole ka mea hoʻoponopono hoʻohālikelike i loko o ka nīnau ponoʻī; (b) kaomi keokeo ma waho o ka HTML <iframe>; © kahi hāʻule Wi-Fi pōkole; a i ʻole (d) he mea hoʻolaha hoʻolaha e ālai ana i ka 15 kekona o Canvas page_blurred puʻuwai ping.
21. Pehea e hōʻoia ai i ka hewa ʻole: E haʻi i ka Instructure's Official Canvas Quiz Log Documentation, e ʻōlelo ana he mau mea kōkua diagnostic nā lāʻau kuʻi Canvas a ʻaʻole ia he hōʻoia kūʻokoʻa ponoʻī no ka hana hewa ʻana o ka hoʻonaʻauao.

Māhele 3: Ke alakaʻi forensic step-by-step: pehea e hoʻokuʻu aku ai i ka OS Crash a me Network Drop Logs i 3 mau minuke¶

Ke ʻōlelo nei kekahi polopeka, "Ke ʻōlelo nei kēlā me kēia haumāna ua hāʻule kā lākou Wi-Fi a i ʻole kā lākou kamepiula i hāʻule," hiki iā ʻoe ke hoʻokaʻawale iā ʻoe iho mai nā kumu i hana ʻia ma ka hoʻopili ʻana i kāu ** kernel-level Event Logs**.

A. Ma Windows 10 & Windows 11 (Event Viewer)¶

1. Kaomi Windows Key + R, ʻano eventvwr.msc, a pēhi iā Enter e wehe i ka Windows Event Viewer.
2. ** No ka hōʻoia ʻana i kahi noi i hoʻopaʻa ʻole a hāʻule paha (Respondus, Chrome, Examplify, OnVUE):** Hoʻonui ** Windows Logs** -> Application a nānā i kāu mau minuke hoʻokolohua no ka ʻulaʻula Error ikona me Event ID 1000 (Application Error) aiʻole Event ID 1002 (Application Hang).
3. ** No ka hōʻoia ʻana i kahi Wi-Fi / Internet Drop (WLAN-AutoConfig):** E hoʻonui Nā noi a me nā moʻolelo lawelawe -> Microsoft -> Windows -> WLAN-AutoConfig -> Operational a nānā iā Event ID 8003 (WLAN AutoConfig disconnected) aiʻole Event ID 4003 (No Internet) i ka minuke i maloʻo ai kāu hōʻike.
4. Export the File: Kaomi ʻākau ma ka Application (a i ʻole Operational), koho "Save Filtered Log File As...", a mālama iā ia ma ke ʻano ʻelua .evtx a .csv e hoʻopili i kāu leka uila.

B. Ma ka macOS (MacBook Air / MacBook Pro)¶

1. ** No ka hōʻoia ʻana i kahi hāʻule App (DiagnosticReports):** Ma Finder, kaomi Cmd + Shift + G, ʻano -/Library/Logs/DiagnosticReports/, a hoʻopili i kekahi .ips, .crash, a i ʻole .hang waihona i hana ʻia i kāu manawa hoʻokolokolo.
2. ** No ka hōʻoia ʻana i kahi hāʻule Wi-Fi (wifi.log:** Wehe Console (Cmd + Space), kaomi Log Reports -> wifi.log, e ʻōwili i kāu mau minuke hōʻike hōʻike (e hoʻopaʻa i kēlā me kēia Link Down a DHCP hanana i ka millisecond), a kiʻi kiʻi a hoʻokuʻu paha i nā laina.

C. Ma kāu Smartphone: E holo i ka ISP Outage Check¶

• E wehe i Downdetector.com ma ka ʻikepili kelepona a huli i kāu ISP (Xfinity, Spectrum, AT&T, Verizon, Rogers, BT) a me Pūnaewele hoʻokolohua (Canvas, Blackboard, Respondus, Honorlock, AWS). Paʻi paʻi kiʻi ma mua o ka holo ʻana o ka pakuhi 24-hola.

Māhele 4: Kākoʻo no kāu "Golden-5-Minute" Email Emergency and Disability Accommodations¶

1. Kākoʻo-Paste Template no ka hoʻāʻo koke ʻana / wehe i ka leka uila (Hoʻouna i loko o 5 mau minuke)¶

Kumuhana: URGENT: Hoʻomaka ka hoʻokolohua ʻenehana [Course & Exam] ma [Time] - Hōʻoiaʻiʻo wikiō & Tiki #[ID] - [Full Name & ID]

Aloha Kumu [Last Name],

Ke kakau koke nei au ma [Current Time] oiai e noho ana ma ko'u pakaukau no ko'u [Respondus / Honorlock / ProctorU / Canvas] kau ʻia ka hālāwai ma [Exam Crash Time] ma ka ninau [#] o [Total #]. Ma mua o ka hoʻomaka hou ʻana, ua hoʻopau wau i ka protocol hōʻoia IT:

1. Hoʻopaʻa ʻia ka wikiō kelepona ʻole i ʻoki ʻia ma [Crash Time] (Atached / Link): Hōʻike i kaʻu pale hoʻokolohua hauʻoli, helu kuhi ([Error Text]), ka uaki ʻōnaehana, ka ʻike 360-degere o kaʻu pākaukau maʻemaʻe, a me ke kūlana o ka mea hoʻokele.
2. Ticket Kākoʻo Proctoring / IT Support #[Ticket Number]: Ua hui au [Vendor / Campus IT] kākoʻo ola ma [Time], e hōʻoia ana i ka hoʻopau ʻana ma lalo o Ticket #[Ticket Number] (paʻi kiʻi i hoʻopili ʻia).
3. Nā OS Crash/Network Logs i lawe ʻia (Atached): Ua hoʻopili ʻia koʻu [Windows Event Viewer .evtx / macOS DiagnosticReport & wifi.log] nā faila e hōʻike ana i ka kernel-level [application hang / Wi-Fi drop].

ʻAʻole au i komo i nā haʻawina a i ʻole nā pūnaewele pūnaewele mai ka wā paʻa a ke noho nei au ma kaʻu pākaukau e kali ana i kāu mau ʻōlelo aʻoaʻo no ka wehe hou ʻana i kaʻu hoʻāʻo ʻana a i ʻole ka hoʻopau ʻana i ka hōʻike ma ke kikowaena hoʻāʻo.

Me ka mahalo, [Full Name, Student ID, and Cell Phone Number]

2. Ke hoʻololi ʻana i ka mālama ola kanaka a i ʻole ka hoʻāʻo pilikino ma lalo o nā kānāwai kīnā (ADA / Section 504 / Equality Act)¶

Inā loaʻa iā ʻoe kahi kīnā i kākau ʻia a i ʻole neurodivergence - e like me ADHD, Autism, Tourette Syndrome / Motor Tics, Oculomotor / Nystagmus Vision Impairments, Diabetes (e koi ana i ka nānā ʻana i ka glucose CGM e like me Dexcom a i ʻole FreeStyle Libre), IBS/Crohn's Disease, or Pregnancy - automated AI proctoring algorithms e hae pinepine iā ʻoe. Ma lalo o **Pauku 504 o ke Kānāwai Hoʻoponopono **, ke Americans with Disabilities Act (ADA), ka UK Equality Act 2010, a me Canadian Human Rights Codes, e noi iā Proctoring Modifications ma o kāu Office of Disability Services (ODS / DRC), me ka hoʻāʻo ʻana i ke kanaka, ka lāʻau lapaʻau i ʻāpono ʻia (CGM) ka hoʻokuʻu ʻia ʻana o ka pākaukau, ka hoʻomaha o ka lumi hoʻomaha, a me ka ʻae e heluhelu leo nui (sub-vocalization).

Nā helu ulia pōpilikia āpana a me nā protocols oihana¶

Nīnau pinepine¶

Hiki iā Respondus LockDown Browser, Honorlock, a i ʻole Proctorio ke ʻike inā hoʻohana au i kahi mea lua (e like me ka iPad a i ʻole kelepona) ma ka ʻikepili 5G kelepona ma kahi o kaʻu Wi-Fi home?¶

ʻAʻole hiki iā lākou ke hoʻopaʻa i nā ʻeke lekiō kelepona i hoʻopili ʻia mai ka lewa, no ka mea, ʻaʻohe mea hoʻonui polokalamu kele pūnaewele a i ʻole ka papa hana papa i loaʻa i ka lako lako i ka cellular tower traffic. Eia nō naʻe, ʻike ʻia nā algorithms computer-vision webcam i nā pūlima biomechanical o ka hoʻohana ʻana i ka mea hoʻohana lua: ka nānā ʻana i lalo ma waho o ke kīpē keʻokeʻo, ke kukui ʻōmaʻomaʻo uliuli/keʻokeʻo e hōʻike ana i kou ʻāʻī a i ʻole nā ​​aniani, ke ʻano o ka paʻi lima lima ʻoiai ke kihi ʻia ka lima ʻē aʻe ma lalo o ke pākaukau, a me nā kaomi leo i lawe ʻia e ka microphone. Eia hou, inā pili ka lua o ka mea hoʻohana i kāu kelepona Wi-Fi home me ka pōkole, a i ʻole kaʻana like i kahi Apple iCloud Universal Clipboard (`Handoff`) a i ʻole ka hui Google Chrome Sync me kāu pona, hiki i nā mea hoʻonui ke ʻike i nā hoʻoheheʻe clipboard a i ʻole nā ​​hit kaʻana like-IP. Mai lawe mai i kahi mea lua ma kahi kokoke i kahi lumi hana hoʻokolohua ke ʻole ʻoe e hoʻopaʻa i kahi wikiō ulia pōpilikia i hoʻolaha ʻia ma ka ʻike piha o ka webcam.

He aha inā ʻōmaʻomaʻo koʻu kukui webcam ma hope o koʻu waiho ʻana i ka hoʻokolokolo a pani i ka polokalamu kele pūnaewele?¶

Inā hoʻomālamalama mau ʻia ka LED hōʻailona webcam o kāu kamepiula ma hope o kou waiho ʻana i kāu hoʻokolokolo a pani ʻia `Respondus`, `Honorlock`, `ProctorU`, a i ʻole `Proctorio`, he hope `WebRTC` pae media a i ʻole applet mamao (`such as ProctorU LogMeIn Rescue`) ʻaʻole i hoʻokuʻu i ka pahu pahupaʻikiʻi. ʻO ka mua, e kiʻi i kāu kelepona e hōʻike ana i ka waiho ʻia ʻana o ka hōʻike i ka wā e ʻā ana ke kukui ʻōmaʻomaʻo. ʻO ka lua, ma Windows kaomi `Ctrl + Shift + Esc` e wehe i ka Task Manager (a i ʻole ma Mac wehe `Activity Monitor`), huli i kekahi kaʻina hana i koe i kapa ʻia `LockDownBrowser.exe`, `Google Chrome`, `Support-LogMeInRescue`, a i ʻole `Guardian`, a kaomi i ka **End Task / Force Quit**. ʻO ke kolu, inā ʻoe i hoʻohana `Honorlock` a i ʻole `Proctorio`, wehe `chrome://extensions` a hoʻololi i ka hoʻonui **Off** ma hope o ka pau ʻana o kāu hoʻokolohua.

I ka wā o ka Pre-Exam 360-Degree Room Scan, ua hoʻoholo ka ʻaha hoʻokolokolo o ʻAmelika Hui Pū ʻIa i ka nānā ʻole ʻana i ke kumukānāwai (Ogletree v. Cleveland State University) - hiki iaʻu ke hōʻole i ka nānā ʻana i kahi lumi?¶

I ʻAukake 2022, ua hoʻoholo ka ʻaha hoʻokolokolo mokuʻāina o ʻAmelika Hui Pū ʻIa ma Ohio ma *Ogletree v. Cleveland State University* i ka koi ʻana i kahi haumāna ma ke kula aupuni * lehulehu * e hana i kahi scan webcam 360-degree koi o ko lākou lumi moe pilikino me ka ʻole o ka palapala kauoha a i ʻole ke koho hoʻāʻo ʻē aʻe i uhaki i ka Hoʻololi ʻEhā. Eia nō naʻe, ʻo ka hōʻole ʻana i ka nānā ʻana i kahi lumi * i ka manawa pololei e hoʻomaka ai kāu hoʻokolohua * e hoʻokau wale i ka polokalamu a i ʻole proctor e ālai iā ʻoe mai ka hoʻomaka ʻana i ka hoʻāʻo. Inā hōʻole ʻoe i ke kiʻi ʻana i kou lumi moe, e noi i kahi **In-Person Testing Center Alternative** a i ʻole **Desk-Only Scan Accommodation** mai kāu kaukaʻi a i ʻole Keʻena Hoʻāʻo * ma ka liʻiliʻi he 5 a 7 mau lā ma mua o ka lā hoʻokolokolo.

He aha ka hopena inā pau ka mana ma koʻu kaiāulu holoʻokoʻa a i ʻole hale hoʻomaha ma waena o kahi hoʻokolohua pūnaewele?¶

ʻO ka pau ʻana o ka mana AC i ka manawa hoʻokahi e pepehi i kāu kelepona Wi-Fi a me nā mea nānā papapihi. E huki koke i kāu kelepona (e hoʻololi ana i nā hale kiaʻi 4G/5G kelepona), e hoʻā i ke kukui uila o kāu kelepona, a hoʻopaʻa i kahi wikiō hoʻomau 30 kekona e hōʻike ana i kou lumi pouli, kāu kelepona Wi-Fi make me nā kukui ʻole, a me kāu pale kamepiula e hōʻike ana. `"No Internet"` me ka manawa kelepona. A laila, wehe i ka palapala 'āina outage o kāu pono uila ma kāu kelepona (`e.g., ConEd, PG&E, Duke Energy, Hydro One, National Grid`), e hoʻokomo i kou helu wahi alanui, a kiʻi kiʻi i ka **Kaleka Hoʻopaʻa Hoʻopau Uila Kūʻokoʻa** e hōʻike ana i ka manawa hoʻomaka a me nā mea kūʻai aku i pili i kāu poloka. E leka uila i ke kiʻi paʻi kiʻi wikiō a me ka hoʻopau pono ʻana i kāu kumu ma luna o ka ʻikepili kelepona koke.

Hiki paha i kahi polopeka ke hāʻule iaʻu ma muli o kahi AI "High Suspicion Score" mai Respondus, Proctorio, a i ʻole Honorlock?¶

ʻAʻole ʻae ʻia ke Kumukānāwai Haumāna o ke kulanui i ʻae ʻia i ka papa hāʻule ʻokoʻa ma muli wale nō o ka helu hae algorithmic unverified, a pāpā ʻia e ka **Proctoring vendors' own Terms of Service and Instructor Guides. ʻO Respondus, Proctorio, a me Honorlock nā mea a pau i loko o kā lākou palapala kumu aʻoaʻo ʻo nā hae automated wale nō ** nā kuhikuhi loiloi (`"prioritization tools"`)** i hoʻolālā ʻia e haʻi i ke kumu aʻo kanaka i nā ʻāpana wikiō e nānā ai, a ʻo ka helu hae AI he **ʻaʻole loa he hōʻoia kūʻokoʻa o ka hoʻopaʻapaʻa ʻole pono**. Inā ho'āʻo kekahi kumu aʻo e hoʻopuka i ka zero me ka hōʻike ʻole ʻana iā ʻoe i ka hōʻailona manawa wikiō kikoʻī kahi i kū ai ke kānāwai maoli, e piʻi i ka **Department Chair**, **Academic Ombudsperson**, a me **Student Conduct Director**.

Nā alakaʻi pili¶

• ʻO ka ʻoiaʻiʻo o ke kula a me nā hoʻopiʻi hoʻopunipuni
• Kākoʻo kālā ka hoʻokuʻu ʻia ʻana o ka SAP, ka hoʻopau ʻana i ka haʻawina, a me ka hoʻopiʻi ʻana i ke kula
• Hoʻihoʻi koke ʻia ka lāʻau lapaʻau a i ʻole ka hoʻokuʻu ʻia ʻana o ke kau waena: hoʻōki i ka laka dorm 48-hola
• Nā helu pilikia a me ka hoʻouna honua

Nā kumu a me ke alakaʻi kūhelu¶

• Ke Keʻena Hoʻonaʻauao o ʻAmelika Hui Pū ʻIa, Ke Keʻena Kulekele Pilikino Haumana (SPPO): *Kuleana Hoʻonaʻauao ʻohana a me ke Kānāwai Pilikino (FERPA, 20 U.S.C. § 1232g & 34 CFR Part 99) - Kuleana Haumāna e nānā a nānā i nā moʻolelo hoʻonaʻauao, me nā wikiō loiloi i hoʻopaʻa ʻia a me nā moʻolelo Telemetry Automated.
• ** Ke Keʻena ʻOihana Hoʻokolokolo o ʻAmelika Hui Pū ʻIa, Māhele Kuleana Kivila & Ke Keʻena Hoʻonaʻauao o ʻAmelika no nā Pono Kivila (OCR)**: Alakaʻi ʻo ADA Title II/III a me Section 504 Testing Accommodations Guidance (Reasonable Modifications for Student With Disabilities in High-Stakes and Online Proctored Examinations).
• National Institute of Standards and Technology (NIST, United States): NISTIR 8280: Face Recognition Vendor Test (FRVT) Part 3 - Demographic Effects and Lighting/Occlusion Error Rates in Automated Facial Detection Algorithms.
• European Parliament and Council of European Union: Regulation (EU) 2024/1689 (The EU Artificial Intelligence Act, Annex III Section 3(d)) - Classification of AI Systems Used for Monitoring and Detecting Prohibited Behavior of Students during Tests as High-Risk AI Requiring Mandatory Human Overstation Palekana.
• Aʻo (Canvas LMS) & Respondus / Honorlock Official Technical Documentation: Canvas Quiz Log Auditing Limiting ("Hoʻopau i ka nānā ʻana i ka Canvas Quiz-Taking Page" Heartbeat Triggers) a me Respondus Monitor Faculty Interpretation Guidelines.