Кырсыктан же эвакуациядан каза болгон телефон: үй-бүлөңүзгө кайрылыңыз¶

Сел, өрт, жер титирөө, бороон-чапкын же башка кырсыктарда телефонуңуз сиз биринчи колуңузга жете турган курал болуп саналат. Ал сиздин эскертүүлөрүңүздү, карталарыңызды, үй-бүлөңүздүн номерлерин жана жардамга чакырууңузду камтыйт. Бул дагы биринчи иштебей калган нерселердин бири, анткени батарейкалар түгөнүп, мунаралар кубаты жоголот жана тармактар ​​дароо бири-бирине жетүүгө аракет кылган адамдарга толуп калат.

Бул колдонмо телефон өчүп калганда же тармак иштебей калганда кантип байланышта болуу жана кабардар болуу керектигин түшүндүрөт. Анда биринчи мүнөттөрдө эмне кылуу керек, эмне үчүн SMS билдирүүлөр чалууларга караганда жакшыраак иштейт, аймактан тышкаркы байланыш кандай жардам берет, радиолорду жана шашылыш эскертүүлөрдү кантип колдонуу керек, үй-бүлө жана жолугушуу жерлерин кантип табуу керек жана бир түзмөккө көз каранды болбоо үчүн кантип даярдануу керек. Эгер сиз дароо коркунучта болсоңуз, мүмкүн болушунча жергиликтүү тез жардам номериңизге чалыңыз (АКШда жана Канадада 911, Европа Биримдиги боюнча 112, Улуу Британияда 999). Караңыз тез жардам номерлери башка өлкөлөр үчүн.

Муну азыр кыл¶

1. Телефонуңузду оңдоого аракет кылуудан мурун коопсуз болуңуз. Эвакуация боюнча буйруктарды аткарып, кырдаал талап кылынса, бийик жерге же баш калкалоочу жайга көчүп, үй-бүлөңүздү алып келиңиз. Телефон тобокелге салууга арзыбайт.
2. Үй-бүлөңүздүн байланышына бир кыска текст жөнөтүңүз. Коопсуз экениңизди, кайда жана кайда бара жатканыңызды айтыңыз. Тексттер көбүнчө чалуулар аткарылбай калганда жөнөтүлөт жана кыска текст батареяны аз сарптайт.
3. Телефонду аз кубат режимине которуңуз жана экранды күңүрт кылыңыз. Тексттер, эскертүүлөр жана шашылыш чалуулар үчүн батареяны сактаңыз.
4. Чыныгы өзгөчө кырдаалдарга чалууларды чектеңиз. Тармакты коркунучта турган адамдар үчүн бошотуп, калган бардык нерселер үчүн текстти колдонуңуз.
5. Батареяны же кол менен башкаруучу радиону күйгүзүңүз, эгер бар болсо, расмий нускамаларды жана баш калкалоочу жайларды угуңуз.
6. Мүмкүн болушунча заряддаңыз. Электр кубаты банкын, унааны кубаттагычты сыртта жана ачык жерде же баш калкалоочу жайдагы жамааттык кубаттоо түйүнүн колдонуңуз.

Эмне үчүн телефондор кырсыктарда иштебей калат¶

Кырсыктар бир эле учурда бир нече жол менен байланышка тийди. Үлгүсүн билүү туура куралды тандоого жардам берет.

• Тармак ашыкча жүктөлөт. Чоң окуядан кийин бир эле убакта миллиондогон адамдар чалышат. Чалуулар аткарылбай калышы же түшүп калышы мүмкүн, ал эми кыска тексттик билдирүүлөр көп учурда өтүп кетет, анткени алар азыраак кубаттуулукту колдонушат.
• Мунаралар жана линиялар бузулган. Шамал, суу ташкыны, өрт жана жер титирөө мачталарды, электр линияларын жана була кабелдерин үзүшү мүмкүн. Уюлдук мунараларда резервдик батарейкалар бар, бирок бул күндөр эмес, акыркы сааттар.
• Энергия өчөт. Электр жарыгы жок болсо, үй роутерлери, зымсыз базасы бар стационардык телефондор жана телефон заряддоочу түзүлүштөр иштебей калат.
• Батареяңыздын кубаты түгөнүп калды. Сигнал издөө, карталарды колдонуу жана тынымсыз текшерүү аны тез эле түгөтөт.
• Шашылыш менен кетүүгө туура келет. Көптөр заряддоочу түзүлүштөрдү жана кабелдерди унутуп, жарым батарея менен үйдөн чыгып кетишет.
• Маалымат баш аламан болуп калат. Ушактар ​​тарап, расмий жаңыртууларды сигналсыз табуу кыйын болушу мүмкүн.

Мындан улам телефонго гана таянуу опурталдуу. Бир нече катмардан турган план алда канча коопсуз.

Биринчи жазыңыз, экинчи чалыңыз¶

Америка Кошмо Штаттарынын Ready.gov жана Өзгөчө кырдаалдарды башкаруу боюнча федералдык агенттиги (FEMA) сыяктуу агенттиктердин расмий жетекчилиги, өзгөчө кырдаал болбосо, кырсык учурунда чалуунун ордуна SMS билдирүүнү сунуштайт. Кызыл чырым уюму да ушундай кеңеш берет.

Эмне үчүн текст жакшыраак иштейт¶

Текст билдирүү кичинекей. Ал кезекте күтүп, сигнал пайда болгондо жеткирилиши мүмкүн, ал эми чалуу бүт сүйлөшүү үчүн туруктуу байланышты талап кылат. Бул текст сизде бир гана тилкеге ​​ээ болсо да же тармак толуп кетсе да келиши мүмкүн дегенди билдирет.

Кризисте кантип жакшы жазыш керек¶

1. Кыска кылып жазыңыз. "Oak St мектебинде коопсуз. Телефон аз. Саат 6да SMS келет" деп жазыңыз. Узак окуя эмес.
2. Негизги фактыларды бериңиз. Ким экениңиз, коопсуз экениңиз, кайда экениңиз жана кийинки кадамыңыз ачык болбосо.
3. Бир жолу жөнөтүп, анан күтө туруңуз. Кайра-кайра жөнөтүү жүктү көбөйтөт.
4. Сүрөттөрдү же видеолорду жөнөтпөңүз. Алар көбүрөөк маалымат жана кубаттуулукту колдонушат.
5. Эгер билдирүү ишке ашпай калса, кийинчерээк кайра аракет кылыңыз. Кээ бир телефондор сигнал чыкканда автоматтык түрдө кайра жөнөтүлөт.
6. Адамдардан чалуу аркылуу эмес, текст аркылуу жооп берүүсүн сураныңыз.
7. Топтук билдирүүлөрдү үнөмдүү колдонуңуз. Негизги адамдардын тобуна бир билдирүү көпкө караганда жакшыраак.
8. Сабырдуу болуңуз. Жооп бир нече мүнөткө же саатка созулушу мүмкүн.

Билдирүүнүн башка жолдору¶

• Кабарлашуу колдонмолору жана социалдык медиа Wi-Fi же мобилдик дайындар аркылуу үн чалуулар ишке ашпай калса да иштей алат. Аларга маалымат байланышы керек.
• Текшерүү куралдары. Кээ бир социалдык платформаларда жана агенттиктерде "Мен коопсузмун" куралдары бар. Кызыл Чырым ошондой эле кээ бир өлкөлөрдө коопсуз экениңизди каттоо кызматын сунуштайт. Бул сиз жашаган жерде бар же жок экенин текшериңиз.
• Email may work at a library, shelter or business with internet.
• Спутниктен кабарлашуу. Кээ бир акыркы телефондор жана түзмөктөр мобилдик сигнал жок болгондо спутник аркылуу кыска билдирүүлөрдү жөнөтө алышат. Ал үчүн асмандын так көрүнүшү талап кылынат жана бардык телефондор же өлкөлөр аны колдой бербейт.

The out of area contact¶

One of the most effective tools in any disaster plan is a single person outside your region who everyone agrees to call or text. Local lines are often jammed while long distance and text routes still work, and an out of area contact becomes a message hub.

How to set it up¶

1. Choose someone who lives in another city, region or country. They should be reliable and likely to have power and a phone.
2. Ask them first. Explain that in an emergency, family members will contact them to check in, and that they should pass messages on.
3. Give everyone their number. Put it on the paper card, in the phone and in the wallet of each family member, including children.
4. Agree what to say. "I am safe. I am at the shelter on Main Street. Please tell the others."
5. Agree how often to check in. For example, send a text each evening at a set time.
6. Ask the contact to keep a log. They can write down who has checked in and who has not.

Караңыз авариялык байланыш карта генератору to make a card.

What to do in the first hour¶

In a sudden event, such as an earthquake, flash flood or fire, move fast and think in order.

Minutes one to five¶

Protect yourself and those with you. Follow the protective actions for the hazard: drop, cover and hold on in an earthquake, move to higher ground in a flood, leave at once in a wildfire evacuation. Do not stop to look for your phone if it puts you at risk.

Бештен он бешке чейин¶

When you are safe, check for injuries and call your local emergency number only if someone needs urgent help. Send a short text to your family contact. Turn on low power mode and, if you are not using the phone, put it in airplane mode to save the battery.

Minutes fifteen to sixty¶

Listen for alerts and instructions. Use a radio if you have one. Check the official sources you trust, in short windows. Plan your next steps: stay, shelter or evacuate.

Note where family members are expected to be.

Emergency alerts¶

Alerts tell you what to do and where to go. They use very little battery, and you do not need to subscribe to the main national systems.

• Wireless emergency alerts. In many countries, governments send alerts to every compatible phone in an area. In the United States this is Wireless Emergency Alerts, in the United Kingdom it is Emergency Alerts, and in the European Union it is EU-Alert, though the names and details vary by country. These use a broadcast signal that works even when the network is crowded.
• Make sure alerts are switched on. Check your phone's settings for government or emergency alerts, and leave them on.
• Local authority alerts. Many councils, counties and cities offer text or app alerts. Sign up before a disaster, not during one.
• Weather alerts. National weather services issue warnings by radio, apps and websites. NOAA Weather Radio in the United States and similar services elsewhere broadcast all day and night.
• Sirens. Some communities use sirens. Learn what they mean. See community siren sounding.
• Radio and television. Local stations carry official announcements, and many use an emergency broadcast system.

If you hear an alert but cannot read it, ask someone nearby or turn on the radio. Do not assume that no news means no danger.

Radios when phones fail¶

A radio does not depend on the mobile network, and it uses very little power. It is the most reliable way to get information.

Types of radio¶

• Battery powered radio. Choose a model that takes common batteries, and store spare ones.
• Hand crank or solar radio. It has a built in generator or panel. A minute of cranking gives some listening time, and many models include a USB port and a torch.
• Weather radio. In some countries, such as the United States, there are dedicated weather radios with alert tones. Others use a normal AM or FM radio.
• Car radio. If you are in a car, a radio can tell you about road closures and shelters. Run the engine outdoors only, and watch your fuel.

How to use a radio in an emergency¶

1. Tune to local news stations on AM or FM. Many cities have a station that carries emergency information.
2. Listen in short sessions, to save batteries, for example for 10 minutes each hour.
3. Write down instructions, such as shelter locations and routes.
4. Share what you hear with neighbours who have no radio.
5. Do not trust rumours. Wait for official sources.

Two way radios and amateur radio¶

Short range two way radios, such as FRS and GMRS in the United States, or PMR446 in Europe, let family members talk across a few kilometres. Amateur (ham) radio operators often provide emergency communication when networks fail. These tools need practice and, in some cases, a licence. Read off grid emergency communications for details.

Satellite and emergency beacons¶

If you travel or live in remote areas, a satellite messenger or a personal locator beacon can send an emergency signal without a phone network. Read the instructions, register the device if required and test it according to the maker's guidance.

Staying charged during an evacuation¶

Power is the limiting factor. A few steps help you keep communication alive.

1. Charge everything before you leave, if you have warning. Phones, power banks, radios and torches.
2. Pack chargers and cables. Put them in your go bag. See go bag and evacuation pack.
3. Carry a power bank, ideally two, fully charged.
4. Унаанын заряддоо түзүлүшүн кыймылдаткычы күйгүзүп, унааны сыртта жана ачык жерде колдонуңуз. Узак убакыт бою бош жүрбөңүз.
5. Use low power mode and airplane mode to save power while travelling.
6. Ask at shelters and relief centres for charging stations. Many have them, with queues.
7. Use a hand crank or solar charger as a backup.
8. Keep the phone warm and dry, in a zip bag in the cold or rain.
9. Charge to about 80 percent and let others have a turn.
10. Use your own cable and adapter at public points. See public charging kiosks and data blockers.

For longer outages at home, read power outage and phone charging at home.

Finding family and meeting places¶

Phones make us forget how to meet. In a disaster, you may need to find each other without them.

Agree meeting places in advance¶

1. A place near home. For a sudden event such as a fire, for example a neighbour's house, a tree or a mailbox.
2. A place outside the neighbourhood. For when you cannot go home, for example a library, a school or a relative's house.
3. A place outside the region. For a long evacuation, for example a relative's home in another town.
4. Write all three on the paper card, and make sure children know them.

Know where children and others will be¶

Find out the emergency plans of schools, childcare and workplaces. Ask where children will be taken, how you will be told, and who is allowed to collect them. Keep your contact details current with the school. See lost child if a child is separated from you.

Register and check in¶

After a major disaster, some agencies and charities run family reunification services. In the United States, the Red Cross runs a Safe and Well service, and the National Center for Missing and Exploited Children helps with children. Other countries have similar tools. Look for official announcements on the radio and at shelters.

Leave a note¶

If you must leave home and cannot reach others, leave a note in a visible place. Write your names, the date and time, where you are going and a contact number. Use waterproof ink or a plastic bag.

Use trusted people and places¶

Shelters, police, fire services and relief workers keep lists of people and can help you find family. Give your name, a description and the person you seek. Do not share personal details with strangers who are not part of the official effort.

Чечим чыгаруучу колдонмо¶

flowchart TD
    A["Disaster strikes and the phone is failing"] --> B["Get safe first"]
    B --> C{"Is someone in immediate danger?"}
    C -- "Ооба" --> D["Call your local emergency number if the phone works"]
    C -- "жок" --> E["Send one short text to your out of area contact"]
    D --> E
    E --> F["Switch to low power mode and save battery"]
    F --> G["Listen to a radio and check official alerts"]
    G --> H{"Do you need to move?"}
    H -- "Ооба" --> I["Evacuate with chargers, power bank and paper card"]
    H -- "жок" --> J["Shelter in place and check in at set times"]
    I --> K["Charge at a shelter and meet family at the agreed place"]
    J --> K

Table: communication tools in a disaster¶

Өзгөчө кырдаалдар¶

Wildfire¶

Evacuation orders can arrive quickly. Keep your phone charged and alerts on, and leave when told. Carry chargers and a power bank in the go bag, and keep the car charger in the vehicle. Read токой өрттөрү.

Flood¶

Floodwater can damage phones and cut power. Keep your phone in a waterproof pouch if you must wade or evacuate, and never drive through floodwater. Read суу ташкындары жана phone dropped in water.

Earthquake¶

Networks can be overloaded or damaged. Text, keep calls short, and expect aftershocks. Read жер титирөөлөр.

Hurricanes and tropical storms¶

Ураган эскертүүлөрү, адатта, бир нече күн эскертет, андыктан түзмөктөрдү заряддаңыз, унаанын багын толтуруңуз жана карталарды жүктөп алыңыз. Бороон тууралуу маалымат алуу үчүн караңыз hurricane.guide. This site and hurricane.guide use the same advice on staying in touch.

Winter storms and power cuts¶

Keep warm and keep the phone warm. Use low power mode and radios. Read winter storms жана power outage.

When emergency numbers fail¶

In rare cases, emergency dispatch lines can fail. Local authorities usually publish alternatives, such as walking to a fire station. Read 911 emergency dispatch outage.

Travelling in another country¶

Know the local emergency number and the location of your embassy. Register with your government's travel service if there is one, and carry a paper card. Read travel emergencies abroad.

People with disabilities or medical needs¶

People who rely on text relay, hearing devices, powered medical equipment or mobility aids need a plan with extra power and a buddy system. Register with local services if they offer priority support, and keep a list of medicines and contacts. Read power outage for oxygen concentrators, ventilators and CPAP.

Pets¶

Keep pet contact details and a recent photo on paper. Plan where pets can stay, since many shelters do not take them. Keep a tag with a phone number on the collar.

Prepare before a disaster¶

1. Choose an out of area contact, and give the number to everyone.
2. Write a family communication plan. Include who calls whom, meeting places and what to do if you are apart.
3. Make a paper card for each person, including children.
4. Turn on emergency alerts on every phone, and sign up for local alerts.
5. Buy a battery or hand crank radio and spare batteries, and learn how it works.
6. Keep power banks charged, and keep cables and a car charger in the go bag and the car.
7. Charge devices when a warning is issued.
8. Download offline maps of your area and your evacuation routes.
9. Back up your phone and photos, and keep copies of key documents.
10. Set up Medical ID and emergency contacts on each phone.
11. Learn two phone numbers by heart.
12. Practise a family drill once a year. Test the text plan, the meeting places and the radio.
13. Know your evacuation routes and shelters, and check them with local authorities.
14. Build an emergency kit and a go bag. Read emergency kit жана go bag and evacuation pack.
15. Read about related problems, such as emergency call with a dead or low battery phone.

Иштеген мисалдар¶

Wildfire evacuation at night with 15 percent battery¶

The alert tells you to leave now. Put the phone on low power mode, grab the go bag with the power bank and cable, and get everyone into the car. Once you are on the road and safe, send one text to your out of area contact: "Safe, leaving north on Route 9, going to the school shelter." Plug the phone into the car charger while you drive, and listen to the radio for road closures. When you reach the shelter, check in with staff and charge to about 80 percent.

Earthquake during the working day, with children at school¶

Take cover first, and move to a safe place when the shaking stops. Do not call the school, because the line will be busy. Send a short text to your out of area contact and your partner, and check the school's emergency page or the radio for instructions. Go to the collection point that the school has told you about, with photo ID.

Flash flood with a failing phone¶

Move to higher ground at once and do not walk or drive through moving water. When you are safe, send a short text with your location. If the phone has been wet, switch it off and dry it, as in phone dropped in water. Use a radio or ask nearby people for news.

Multi day outage after a storm¶

Switch to the saving routine in power outage and phone charging at home. Check the phone only at set times, use a radio for news, and walk to the community charging point at the library when it opens. Take your own cable and a power bank, charge to 80 percent, and leave space for the next person.

Separated from a family member in a crowd evacuation¶

Stay calm and stay in a safe, visible place. Text them where you are, and go to the meeting place if it is safe. Tell a uniformed worker, a police officer or a volunteer at the shelter who you are looking for, and give a description and a recent photo if you have one.

Talking with children and others about the plan¶

A plan only works if people remember it. Children, older relatives and visitors need a simple version they can repeat.

1. Use plain words. "If we cannot find each other, go to the library and wait at the front desk."
2. Practise once or twice a year. A short drill at the dinner table is enough.
3. Give each child a card. Put it in a school bag or pocket, with the out of area contact and the meeting places.
4. Teach them to ask for help. A police officer, a teacher, a person in uniform or a parent with children is a safe choice.
5. Make sure they know their full name and your phone number.
6. Телефондор иштебей калышы мүмкүн экенин, жана бул алардын күнөөсү эмес экенин түшүндүрүңүз.
7. Бала багуучуларды жана конокторду кошуңуз. Аларга планды жана картаны бериңиз.
8. Тынч болуңуз. План эч нерсе туура эмес болгондуктан эмес, коопсуздук үчүн деп айтыңыз.

Качылышы керек болгон жалпы каталар¶

• Calling instead of texting. Calls fill the network.
• Батареяны социалдык медиага жана ушак-айыңдарга коротуу.
• Чыгып баратканда заряддоочу түзүлүштөрдү жана кабелдерди унутуп калуу.
• Аймактан тышкары байланыш жок.
• Keeping all numbers only in the phone.
• Not agreeing a meeting place.
• Switching off alerts to save battery. They use very little power.
• Going back for the phone in a dangerous place.
• Idling the car in a garage to charge.
• Trusting unverified messages and forwarding them.
• Waiting for a signal before you leave. Follow official orders.
• Ignoring radios as old fashioned. They work when little else does.

Key points to remember¶

• Your safety comes before your phone, and a phone is easier to replace than a person.
• Text first and call only for real emergencies, because texts get through when calls fail.
• Name one out of area contact and give the number to everyone.
• Keep alerts on, since they use almost no battery and arrive when networks are crowded.
• A battery or hand crank radio works when the network does not.
• Charge before you leave, pack cables and a power bank, and use low power mode.
• Үч жолугушуу ордун макулдашып, аларды кагаз картага салыңыз.
• Жылына бир жолу үй-бүлө мүчөлөрү, анын ичинде коноктор жана балдар менен планды аткарыңыз.
• Иш-чарадан кийин, планды үйрөнгөн нерселериңиз менен жаңыртыңыз жана колдонгон материалдарыңызды алмаштырыңыз.
• Акчаны бөлүшүү, расмий жаңылыктарды берүү жана жалгыз болушу мүмкүн болгон кошуналарды текшерүү аркылуу башкаларга жардам бериңиз.

Булактар ​​текшерилди¶

• Ready.gov жана FEMA (Америка Кошмо Штаттары): план түзүп, үй-бүлөлүк байланыш планын түзүңүз, чалуунун ордуна SMS жазыңыз жана телефондорду заряддаңыз.
• American Red Cross and the International Federation of Red Cross and Red Crescent Societies: family communication and the Safe and Well service.
• Federal Communications Commission (FCC, United States): Wireless Emergency Alerts, emergency communications and network congestion.
• UK Government (United Kingdom): Emergency Alerts and the guide to preparing for emergencies.
• European Commission: EU-Alert and the 112 emergency number.
• National Weather Service and NOAA Weather Radio (United States), and national weather services elsewhere.

Systems differ by country, so follow your local authorities for the tools available where you live.

Көп берилүүчү суроолор¶

Why should I text instead of calling in a disaster?¶

Text messages are small and use little network capacity, so they often get through when calls fail. Official guidance from Ready.gov, FEMA and the Red Cross is to text for check ins and keep calls for real emergencies. Keep messages short and send them once.

What is an out of area contact?¶

An out of area contact is a trusted person who lives in another region or country, and who your family agrees to contact in a disaster. Local lines are often jammed while long distance and text routes still work, so this person can pass messages between family members. Give their number to everyone, including children, and write it on a paper card.

How can I get information if my phone is dead and the network is down?¶

Use a battery powered or hand crank radio, and tune to local news or a weather radio channel. Listen in short sessions to save batteries, and follow instructions from official sources. You can also go to a shelter, a fire station or a relief centre, where staff and volunteers share updates and often have charging stations.

How do I find my family if we are separated and phones do not work?¶

Go to the meeting place you agreed in advance, such as a place near home, one outside the neighbourhood and one outside the region. Leave a note if you have to move, and check in with your out of area contact when you can. After a major disaster, shelters and agencies such as the Red Cross may run family reunification services.

Тиешелүү гиддер¶

• Power outage and phone charging at home
• Emergency call with a dead or low battery phone
• Go bag and evacuation pack
• Off grid emergency communications
• Суу ташкындары