Tapeza munthu amene wamwalira, ali yekha kapena ali mwana: momwe angapezere chithandizo¶

Ngati mwapeza munthu amene wamwalira, ndipo muli nokha, tsamba ili ndi lanu. Komanso ndi ya mwana, kapena wamkulu amene akuyang’anira mwana amene wapeza zimenezi. Zalembedwa mwachidule, njira zosavuta kuti muthe kuzitsatira ngakhale pamene mutu wanu ukumva chifunga.

Simuli m'mavuto. Simunalakwe chilichonse. Simufunikanso kukhala wolimba mtima, ndiponso simufunika kukhala wangwiro.

Only one thing needs to happen quickly, and that is getting a grown up or a call taker on the phone. After that, other people will take over and look after you.

Chitani izi tsopano¶

1. Stay calm and stay safe. Take a slow breath. If you feel unsafe, or you smell gas or smoke, or there is any danger in the room, go outside first.
2. Imbani nambala yanu yazadzidzi zadzidzidzi (911 ku United States ndi Canada, 112 kudutsa European Union, 999 ku United Kingdom). Onani manambala angozi tsamba la mayiko ena. Nena: "Ndikuganiza kuti wina wamwalira. Ndikufunika thandizo."
3. Tell them where you are. Say the address, or say what you can see if you do not know it. Stay on the line.
4. Listen to the call taker. They may ask you to check if the person is breathing, or to open a door for the helpers. They will tell you what to do next, one step at a time.
5. Osakhudza zinthu kapena kukonza. Mutha kukhala pafupi ndi munthuyo, kapena mutha kudikirira m'chipinda china. Onse ali bwino.
6. Ask a grown up to come. A neighbour, relative, teacher, or friend can sit with you. You should not be alone for long.

That is all that is needed right now. You can read the rest of this page later, or ask someone to read it with you.

If you are a child or teenager reading this¶

Hello. You might be feeling scared, confused, or very quiet inside. All of that is okay. This is a very hard thing to see, and you did the right thing by looking for help.

Here is what to do, in plain steps:

1. Take a slow breath. In through your nose, out through your mouth. Do it three times.
2. Find a phone. Call your local emergency number. In the United States and Canada it is 911. In the European Union it is 112. In the United Kingdom it is 999.
3. Say this: "I think someone has died. I need help. My name is [your name]. I am at [your address]."
4. Keep the phone to your ear and answer the questions. If you do not know an answer, say, "I do not know." That is fine.
5. Open the front door if the call taker asks you to, so the helpers can come in. Then go back to a safe place.
6. Call a grown up you trust as well, such as a parent, an aunt, an uncle, a grandparent, a neighbour, or a teacher.

You are not in trouble. You did nothing wrong. It is not your fault that this happened. The people who come are there to help the person and to help you.

What if I am too scared to go in the room¶

You do not have to go back into the room. You can wait outside or in another room, or sit at the front door. Tell the call taker, "I am too scared to go back." They will understand.

What if I cannot find a phone¶

Knock on a neighbour's door and say, "Please help me. Someone has died in our home." If you are outside, ask any adult nearby. If you have no one, go to a shop, a pharmacy, or any place with grown ups and say the same thing.

What happens next for you¶

After you have called, helpers will come. A grown up will stay with you, and they may call your family or someone you know. You will not be asked to go through this alone.

It is normal to have lots of feelings in the next days. You might feel sad, mad, worried, or just tired. You might have trouble sleeping or want to stay close to your family.

You can tell a grown up you trust, such as a parent, teacher, or doctor, how you feel. If you want to talk to someone who is not at home, there are free helplines for young people in many countries, such as Childline in the United Kingdom, Kids Help Phone in Canada, and Kids Helpline in Australia.

Palibe cholakwika chilichonse¶

When you find someone who has died, your body and mind may react strongly. You may feel frozen, sick, shaky, or strangely calm. You may cry or you may not cry.

You may feel angry or scared. None of these means you are doing it wrong.

You may also feel guilt, even though there is nothing you could have done. Please remember that finding someone does not mean you caused anything or missed anything. People die in many ways, and often there is no warning.

The only thing that needs to be done quickly is the first call. After that, you can take as long as you need. People will help you.

How to get help calmly when you are alone¶

If you are an adult on your own, such as a neighbour, a carer, a lodger, or a family member who found someone, you may feel the weight of everything on your shoulders. It helps to do small, clear steps.

Step 1: check that you are safe¶

Before anything else, look around quickly. If there is a gas smell, smoke, fire, a strange smell that makes you dizzy, or any sign of a break in, go outside first and call from there. If you suspect carbon monoxide, such as from a faulty heater or a car running in a garage, get fresh air straight away and tell the call taker. The guide to chitetezo cha jenereta ndi carbon monoxide explains the warning signs.

If you are alone and there are signs that someone else may have harmed the person, leave and call from a safe place. Your own safety comes first.

Step 2: call and speak in short sentences¶

When the call is answered, a call taker will ask, "What is the address of the emergency." Give the address first. Then say what you found: "I found my neighbour in her bedroom. She is not breathing and she is cold."

You do not have to use medical words. Say what you see in plain language. If you are not sure whether the person is alive, say so. They will guide you.

Step 3: follow instructions¶

Woyimbira foni angakufunseni kuti muwone ngati mukupuma, kapena kuti muyambe kukanikiza pachifuwa. Chitani ndendende monga akunena. Iwo adzawerengera mokweza ndi kukhala ndi inu. Ngati akuuzani kuti sikofunikira kuti muyambe, mutha kuyima ndikudikirira.

If you want to learn what CPR involves, the CPR chiwongolero imalembedwa modekha, koma simukufunika kuyimba foni.

Step 4: unlock the door and turn on a light¶

Ngati chitseko chili chokhoma, ndipo mutha kutero mosamala, chitseguleni kuti thandizo lilowe. Yatsani magetsi, makamaka usiku. Ngati muli ndi galu kapena mphaka, ikani m’chipinda china.

Step 5: ask someone to come¶

Once the first call is made, call a friend, neighbour, or relative. You can say, "Something has happened and I need you here." You do not have to explain everything.

What to say to the dispatcher¶

Many people are afraid they will say the wrong thing. There is no wrong thing. Here are some examples you can use or adapt:

• "I found my friend and I think she has died."
• "My brother is on the floor and he is not moving. He is cold."
• "I am the neighbour. I let myself in because I had a key, and I found him in his chair."
• "I am a child. My grandpa is not waking up."

Then answer the questions as best you can. They often ask:

• What is the address
• What is your name and phone number
• How old is the person
• Is the person awake or breathing
• Is anyone else with you

If you do not know the person's age or name, say, "I do not know." If you are a visitor and do not know the address, look for a letter, a street sign, or ask a neighbour. You can also tell the call taker what you can see around you.

If you cannot speak or do not speak the local language¶

Ambiri ogwira ntchito zadzidzidzi amatha kukulumikizani ndi womasulira. Nenani chilankhulo chanu momveka bwino, kapena nenani "womasulira". Ngati simungathe kulankhula, khalani pamzere. M'mayiko ena mukhoza kutumiza meseji ku chithandizo chadzidzidzi, ndi manambala angozi tsamba likufotokoza momwe.

Ngati simukudziwa ngati munthuyo wamwalira¶

You do not have to decide. You can say, "I do not know if she is alive." The call taker will guide you. In many situations they will ask you to check for breathing and, if needed, to start chest compressions. If a person is cold, stiff, or has clearly been dead for some time, the call taker will tell you that CPR is not needed.

Zoti mukhudze, ndi zosiya nokha¶

Lingaliro lanu likhoza kukhala kuphimba munthuyo, kukonza chipinda, kapena kusuntha chinachake. N’kwachibadwa kufuna kuwasamalira. Malangizo ochepa osavuta angathandize.

If you have already touched something, tell the crew. That is all they need. They know that people do natural things in shock.

Phones and messages¶

Do not send photos or details of what you found to anyone. This protects the person's dignity and the family. If you need to tell people, ask the professionals when it is a good time and what to say.

A flow for finding someone who has died¶

flowchart TD
    A["You find someone who may have died"] --> B{"Is the room safe"}
    B -->|"Ayi"| C["Go outside and call from there"]
    B -->|"Inde"| D["Imbani nambala yanu yazadzidzi yapafupi"]
    C --> D
    D --> E["Say what you see and give the address"]
    E --> F{"Does the call taker ask for CPR"}
    F -->|"Inde"| G["Follow instructions step by step"]
    F -->|"Ayi"| H["Wait on the line and open the door"]
    G --> I["Helpers arrive and take over"]
    H --> I
    I --> J["A trusted adult comes to sit with you"]
    J --> K["You rest and are looked after"]

When a child discovers a death¶

If you are the adult responsible for a child who has found someone who has died, or who was nearby, your calm presence matters more than anything you say. Children take their cue from the adults around them. If you are steady and gentle, they will feel safer.

First, get the child away from the scene¶

If the child is still in the room, gently lead them out. Say, "Let us go and sit in the other room together. I will stay with you." Choose a place with a sofa, a blanket, and something to hold. Stay close.

Do not leave them alone while you deal with the emergency. If you must make the phone call, ask another adult to stay with the child, or call from the same room with the child beside you.

Tell the truth in a simple way¶

Children do better with a simple, honest explanation than with a vague one. Avoid saying "gone to sleep" or "we lost him". These can frighten children and confuse them about sleep or being lost.

Try words like: "Grandpa has died. That means his body has stopped working and he cannot come back. It is not your fault. The helpers are coming to look after him, and I am here with you."

The guide to telling children and teens about a death ali ndi mawu ochulukirapo azaka zosiyanasiyana.

Mulole mwanayo achite mwa njira yake¶

Ana ena amalira. Ena amafunsa mafunso ambiri. Ena amawoneka bwino ndikuthamangira kukasewera. Ena amapita chete.

Zonsezi n’zachibadwa, ndipo ana nthaŵi zambiri amalowa ndi kutuluka mwachisoni. Osawauza mmene angamvere. Mutha kunena kuti, "Chilichonse chomwe mukumva chili bwino."

Zoyenera kupewa¶

• Musanene kuti anali kulakwitsa kapena kuti anayenera kuzindikira.
• Osawafunsa kuti afotokoze mwatsatanetsatane zomwe adaziwona.
• Osawauza kuti alimbe mtima kapena asiye kulira.
• Musawalole kukhala okha m’chipinda kapena m’nyumba.
• Musalole kuti amve zambiri kuchokera kwa akuluakulu ena.

Khalani odekha¶

Perekani chakumwa ndi zokhwasula-khwasula. Ngati owathandiza akufunika kulankhula ndi mwanayo, khalani pambali pawo ndi kuwadziwitsa kuti akhoza kunena kuti "Sindikufuna kulankhula." Apolisi ndi azachipatala amazolowera kulankhula modekha ndi ana, ndipo ambiri amagwada pansi ndi kunena mawu osavuta.

Amene angathe kuthandiza mwanayo¶

Munthu wamkulu wodalirika monga kholo, agogo, mphunzitsi, kapena mnzako wa banja ayenera kukhala ndi mwanayo m’maola otsatira. Ngati mwanayo wawona chinthu chochititsa mantha, auzeni dokotala, mlangizi wa sukulu, kapena ntchito yochitira ana. Mayiko ambiri ali ndi chithandizo chaulere chothandizira ana, ndipo dokotala kapena sukulu zingakuthandizeni kuzipeza.

Zomwe zimachitika pamene othandizira afika¶

Achipatala ndi apolisi abwera kudzayang'anira munthuyo mosamala. Akhoza kufufuza ngati pali chilichonse chimene chingachitike. Angalankhule mwakachetechete ndikukufunsani mafunso osavuta. Iwo ndi okoma mtima ndipo anazoloŵera kukhala ndi anthu panthaŵi zovuta.

Ngati ndinu mwana, munthu wamkulu angakhale ndi inu. Mutha kufunsa, "Kodi ndingakhale nanu." Mutha kunena kuti, "Sindikufuna kuyankha mafunso ambiri pakadali pano." Adzamvetsa.

M’maiko ambiri, apolisi amafika pa imfa yadzidzidzi, ndipo ichi ndi sitepe lachizoloŵezi. Sizikutanthauza kuti munalakwitsa chilichonse. Mutha kupeza zambiri mu bukhuli pa a wachibale amene anamwalira kunyumba mosayembekezereka.

If you found a stranger or a neighbour¶

If you found someone you do not know well, such as a neighbour, a customer, a stranger on a walk, or a person in a public place, the steps are the same. Call the emergency number, stay safe, and give the call taker the exact location. Do not move the person. Stay on the line, and wait for help to arrive if it is safe.

You may want to leave afterwards. Police may ask for your name and a short statement. It is fine to say you are upset and ask for a moment. If you feel shaken afterwards, speak to a friend or a doctor.

If you could not reach someone and went to check¶

Many people find a person who has died after they have not answered the phone or the door for a while. If you are worried about someone, you can ask the police for a welfare check by calling your local non-emergency number, or the emergency number if you believe they are in danger. Officers can enter the home safely and look after the person, and you do not have to go in alone.

If you decide to go in yourself, for example with a key, tell another person where you are going and keep your phone in your hand. Call out the person's name as you enter. If you find them and you think they have died, step back, call the emergency number from where you are standing, and wait for help if you can do so safely.

You may feel guilt about not checking sooner. It is a very common feeling, and it does not mean you failed. Most people cannot predict a sudden death, and caring about someone does not mean being there every hour.

If you are a carer or visitor who found a client or relative¶

Home carers, nurses, cleaners, delivery drivers, and visitors sometimes find a person who has died. If this happens to you at work, call the emergency number first, then tell your employer or agency. You are not expected to deal with this on your own, and you should not be left alone afterwards.

Write down the time you arrived, what you saw, and who you called. Keep your notes short and factual. Ask your employer about a debrief, counselling, or a support line, because many workplaces offer these. If they do not, you can ask your doctor.

You may be asked to give a statement. It is fine to say you are shaken and ask for a short break. You can also ask for a colleague or friend to be with you.

Common worries, answered gently¶

"I did not feel anything, and I am worried that means something is wrong with me." Numbness is one of the most common reactions. Your mind is protecting you while you take in what happened. Feelings often arrive later, sometimes in waves.

"I laughed, or I felt angry." Strong and surprising reactions happen in shock. They do not mean you did not care.

"I keep seeing it in my mind." Intrusive pictures are common in the first days and usually fade. Talking to someone, keeping a gentle routine, and sleeping when you can all help. If the images are still strong after about a month, speak to your doctor.

"I want to go back and see the person." Many people do. Ask the funeral director or the coroner's office whether and when a visit is possible. You can bring a trusted person with you.

"What if the person was someone I did not know well?" You can still feel affected. It is natural to feel upset by a death you witnessed, even if the person was a stranger.

When to ask for more help¶

Contact your doctor, a counsellor, or a support line if, after a couple of weeks, you cannot sleep, cannot stop thinking about it, are avoiding places or people, feel constantly on edge, or are using alcohol or drugs to cope. These are not signs of weakness. They are signs that your mind could use extra support, and help is effective.

Looking after yourself after finding someone¶

Finding someone who has died can stay with you in your mind, and it can come back in dreams or sudden memories. This is common. Many people find that it gets softer over time, but it can take weeks.

M'maola oyamba:

• Khalani pansi ndikumwe madzi.
• **Mangani kutentha ** ngati mukumva kuzizira.
• **Idyani kakang'ono ** ngati mungathe.
• Pezani pang'onopang'ono, ndikutulutsa mpweya wautali.
• Khalani ndi munthu amene mumamukhulupirira.
• Lolani kulira kapena musalire.

M'masiku otsatira:

• Yesetsani kukhala ndi chizoloŵezi chodekha cha chakudya ndi kugona.
• Lankhulani ndi wina za zomwe mwawona, ngati mukufuna. Simukuyenera kutero.
• Pewani mowa ndi mankhwala osokoneza bongo kuti muthe kukhumudwa.
• Tengani masiku ochepa kuntchito kapena kusukulu ngati mungathe.
• Lankhulani ndi dokotala wanu ngati mukulota zoopsa, mantha, kapena simungasiye kujambula zochitikazo kwa milungu ingapo.

The guide to kudzisamalira mwachisoni chachikulu ali ndi tsatanetsatane wa zizindikiro za thupi, kugona, ndi nthawi yofuna chithandizo.

Ngati mukuona kuti simungathe kupitiriza¶

Ngati mukuona kuti simungathe kupirira, kapena mukuganiza zodzivulaza, muuzeni munthu mwamsanga. Imbani nambala yanu yazadzidzi zadzidzidzi, kapena mzere wazovuta monga 988 ku United States ndi Canada. The manambala angozi tsamba limatchula mizere yamavuto amayiko ena. Mukhozanso kuwerenga kalozera pa matenda a maganizo.

Kwa akuluakulu akuyang'anira mwana yemwe ali yekha¶

Nthawi zina mwana amakhala yekha m’nyumba ndi munthu amene wamwalira, mwachitsanzo mwana amene kholo lake linali kudwala. Ngati ndinu mnansi, mphunzitsi, wachibale, kapena katswiri amene mwaphunzira za izi, nayi momwe mungathandizire.

1. Pitani kwa mwanayo ngati kuli kotetezeka, ndipo lankhulani modekha.
2. Imbani nambala yadzidzidzi ndikuwauza kuti mwana alipo.
3. Khalani ndi mwanayo mpaka wachibale kapena wothandizira anthu abwere.
4. Osafunsa tsatanetsatane wa zomwe mwanayo adawona.
5. Lolani mwanayo kukhala ndi chidole chomwe amachikonda kwambiri kapena bulangeti.
6. Uzani mwanayo yemwe akubwera ndi zomwe zidzachitike.

Ngati mukuda nkhawa ndi chitetezo cha mwana kapena amene angawasamalire, auzeni apolisi kapena mabungwe oteteza ana. M’maiko ambiri muli njira yoperekera chithandizo cha ana, ndipo a chithandizo chadzidzidzi akhoza kukulemberani.

Differences by country¶

Zolemba izi ndizambiri. Fufuzani kwanuko kuti mudziwe zambiri.

In the United States¶

Imbani 911. Apolisi ndi azachipatala amapezeka. A coroner kapena dokotala woyeza akhoza kutenga nawo mbali.

Ntchito zoteteza ana zitha kulumikizidwa ngati mwana ali yekha, ngati njira yowonetsetsa kuti mwanayo ali ndi munthu wamkulu wotetezeka. The 988 Suicide and Crisis Lifeline ikupezeka pafoni kapena meseji ngati mukuvutika.

In the United Kingdom¶

Imbani 999. Apolisi ndi ambulansi amapezeka pa imfa yadzidzidzi. Thandizo la Ozunzidwa ndi Asamariya amapereka chithandizo chaulere, ndipo Cruse Bereavement Support imathandiza munthu akamwalira. Ana amatha kuyimba foni ya Childline kwaulere.

Ku Canada¶

Imbani 911. Apolisi ndi othandizira azachipatala amapezekapo, ndipo wofufuza milandu kapena woyeza zamankhwala atha kukhala nawo. Kids Help Phone imapereka chithandizo chaulere kwa achinyamata, ndipo 988 ndiye mzere wazovuta zodzipha.

Ku Australia¶

Imbani 000. Apolisi amakhalapo ndikuchitapo kanthu kwa woweruza milandu. Kids Helpline imapereka chithandizo chaulere kwa achinyamata, ndipo Lifeline imathandizira akuluakulu omwe ali pamavuto.

In other countries¶

The manambala angozi tsamba limatchula manambala malinga ndi dziko. Ngati ndinu mlendo, kazembe wanu kapena kazembe wanu atha kukuthandizani ndi njira zotsatirazi komanso kulumikizana ndi abale.

Chidziwitso pa maphunziro a thandizo loyamba¶

Maphunziro a chithandizo choyamba kuchokera ku Red Cross, St John Ambulance, kapena wothandizira wamba akhoza kukhala ndi chidaliro pazochitika zenizeni. Masukulu ambiri ndi malo antchito amawapatsa. Palibe chifukwa chochitira kalikonse masiku ano, ndipo palibe amene ayenera kuganiza kuti ayenera kukhala wokonzeka kuchita zinthu ngati izi.

Mafunso omwe amafunsidwa pafupipafupi¶

Kodi ndiyenera kuyimba nambala yangozi ngati ndikutsimikiza kuti munthuyo wamwalira?¶

Inde. Imfa yadzidzidzi iyenera kunenedwa, ndipo nambala yadzidzidzi ndiyo njira yochitira zimenezo. Woyimba foni adzatumiza thandizo lophunzitsidwa, ndipo angakuuzeninso ngati CPR ikufunika. Kuitana mwachangu ndi chinthu choyenera komanso chaulemu kuchita.

Kodi mwana ayenera kunena chiyani akayimba nambala yadzidzidzi?¶

Mwana akhoza kunena kuti, "Ndikuganiza kuti winawake wamwalira. Ndikufuna thandizo. Dzina langa ndi [dzina] ndipo ndili pa [adiresi]." Ayenera kukhala pamzere ndikuyankha mafunso momwe angathere. Ndi bwino kunena kuti “sindikudziwa” n’kupempha munthu wamkulu kuti abwere.

Kodi ndilole mwana kuona munthu amene wamwalirayo?¶

Zosankha zimadalira mwana, momwe zinthu zilili, ndi zomwe mungathe kuthandizira. Ngati mwanayo wamuwona kale munthuyo, khalani pafupi ndikuyankha mafunso moona mtima komanso mophweka. Ngati sanatero, kaŵirikaŵiri nkwabwino kudikira ndi kusankha pambuyo pake pali munthu wamkulu wodekha pambali pawo, ndipo chitsogozo cha ana cha kulankhula za imfa chingathandize.

Kodi apolisi angaganize kuti ndalakwitsa?¶

Ayi. Apolisi amapita ku imfa zadzidzidzi monga gawo lachizoloŵezi lothandizira woyang'anira. Adzafunsa mafunso osavuta okhudza kuti ndinu ndani komanso zomwe mwapeza. Yankhani moona mtima, nenani ngati mwakhumudwa, ndipo pemphani munthu wodalirika kuti akhale nanu.

Magwero afufuzidwa¶

• NHS (United Kingdom): chitsogozo cha zomwe muyenera kuchita wina akamwalira komanso chithandizo chakuferedwa.
• GOV.UK (United Kingdom): chitsogozo cha imfa chomwe chinanenedwa kwa coroner.
• Red Cross (American Red Cross, British Red Cross): malangizo othandizira ana ndi mabanja pambuyo pa imfa.
• American Heart Association (United States): chitsogozo cha omwe ali pafupi ndi oyimba foni mwadzidzidzi.
• Boma la Canada ndi ma provincial coroner services: lipoti la imfa.
• Boma la Australia ndi boma la coroner: kunena za imfa.
• National Alliance for Children’s Grief (United States) ndi Winston’s Wish (United Kingdom): kuthandiza ana amene akumanapo ndi imfa.
• 988 Suicide and Crisis Lifeline (United States and Canada), Samaritans (United Kingdom), and Lifeline (Australia).

Njira zimasiyana malinga ndi dziko ndi dera. Tsatirani malangizo a woyimbira foni ndi akuluakulu a m'deralo.

Maupangiri ogwirizana¶

• Family member died overnight at home unexpectedly
• Telling children and teens about a death
• Looking after yourself in acute grief
• First hours and days after a death at home
• CPR chiwongolero