Stolen laptop or smartphone: remote lock, wipe, and recovery¶

Ukuhlwithwa i-smartphone yakho esandleni sakho emgwaqweni ophithizelayo ngenkathi isikrini sivuliwe, noma ukwebiwa ikhompuyutha yakho ephathekayo ekhefi, esikhumulweni sezindiza, noma emotweni, kuyinkinga ephuthumayo yezokuphepha yedijithali. Namuhla, amasela angochwepheshe basemgwaqweni ("abantweza emahlombe" nabaphangi bama-moped) abavamisile ukweba amafoni ukuze nje badayise ihadiwe ukuze bathole izingxenye ezisele. Esikhundleni salokho, bakubuka uthayipha iphasikhodi yesikrini enezinhlamvu ezi-4 noma ezingu-6 phezu kwehlombe lakho, uhlwitha idivayisi evuliwe, bese ugijima phakathi nemizuzu yokuqala engu-5 kuya kweyi-15 ukuze ushintshe i-ID yakho ye-Apple noma iphasiwedi ye-Google, ukukhiyele ngaphandle kwe-akhawunti yakho yefu, ubambe amakhodi okuqinisekisa ezinto ezimbili nge-SMS, khipha ama-akhawunti asebhange nama-crypto wallet, futhi ufake isicelo semalimboleko yedijithali esheshayo.

Impendulo yakho phakathinemizuzu yokuqala engu-60* inquma ukuthi ifoni eyebiwe noma ikhompuyutha ephathekayo ihlala iwukungena esikhundleni sezingxenyekazi zekhompuyutha ezincane noma iba inhlekelele yokwephulwa kwezimali kanye nokwebiwa kwemininingwane. Lo mhlahlandlela uhamba nawe isinyathelo ngesinyathelo ngokulandelana okuqondile ukuze ukhiye noma usule idivayisi ye-iOS, i-Android, i-macOS, i-Windows, noma i-Linux ukude, isiphequluli esisebenzayo seseva namathokheni eseshini ye-OAuth ngaphambi kokuthi amasela awaxhaphaze, avale i-SIM/eSIM yakho nezinhlelo zokusebenza zebhange, agweme ukuvimba inombolo yezingxenyekazi zekhompuyutha zedivayisi ye-IMEI, futhi ugweme ukuvulela imilayezo yobugebengu bobugebengu bokweba imininingwane ebucayi oyiklanyelwe ubugebengu.

Yenza lokhu manje¶

1. Ungajahi isela noma ubhekane nanoma ubani ngephinikhodi yendawo ye-GPS: Ungalokothi ugijimise umgulukudu noma uhambe ukhuphukele endlini noma efulethini eliboniswe kumephu yakho ethi Thola My. Uma usanda kugetshengwa, washaywa, noma wasongelwa, thuthela ngokushesha esakhiweni somphakathi esikhanyiswe kahle okungenani esiqhele ngamamitha angu-100 (330 amafidi) futhi ushayele inombolo yakho yasendaweni yezimo eziphuthumayo (911 e-United States nase-Canada, 112 ngaphesheya kwe-European Union, 999 e-United Kingdom) noma uxhumane nathi izinombolo eziphuthumayo umkhombandlela.
2. Boleka ifoni yomngane omethembayo noma ikhompuyutha phakathi nemizuzu yokuqala engu-5 bese ucupha "Imodi Elahlekile / Isikhiya Esikude" ngokushesha:
   • Nge-iPhone, i-iPad, noma i-Mac: Iya ngqo ku-iCloud.com/find kunoma yisiphi isiphequluli sewebhu. Ngena ngemvume nge-Akhawunti yakho ye-Apple (i-Apple ivumela ukufinyelela ku-iCloud.com/find* ngaphandle kokudinga ikhodi yokuqinisekisa yezinto ezi-2 ethunyelwe kudivayisi yakho eyebiwe) bese uchofoza okuthi Maka Njengokulahlekile ukuze ukhiye isikrini ngokushesha, ukhubaze i-Apple Pay, futhi ubonise umlayezo wokutakula.
   • Ngocingo lwe-Android, Ithebhulethi, noma i-Chromebook: Iya ngqo ku-google.com/android/find (I-Google Thola Ifoni Yami), ngena ngemvume, bese uchofoza okuthi Vikela idivayisi ukuze ukhiye isikrini ngephinikhodi yakho bese uphuma ku-Google Pay.
   • Nge-Windows Laptop: Iya ku-*account.microsoft.com/devices**, khetha ikhompuyutha yakho ephathekayo, bese uchofoza okuthi Thola idivayisi yami -> Khiya.
3. Uma ifoni ihlwithwe ISAKHIYIWE (noma uma isela likubonile uthayipha iphasikhodi yesikrini sakho), qalisa "Ukusula Okukude / Sula Ifekthri" ngokushesha esikhundleni sokuvele uyikhiye: Uma isela lazi iphasikhodi yakho enamadijithi angu-6 noma ligcina isikrini esivuliwe sivukile, "Imodi Elahlekile" iyodwa ngeke ilivimbe ekuvuleni leyo khodi futhi. Vuliwe iCloud.com/find or google.com/android/find, chofoza okuthi Sula Le divayisi/Idivayisi Yokusetha Kabusha kwasefekthri ngokushesha (ku-iOS 15+ ne-Android yesimanje, ukusula idivayisi ukude AKUKUVIMBI I-Activation Lock, futhi kuma-iPhone asekelwayo, usengakwazi ukulandelela indawo ye-GPS ye-iPhone esuliwe ngenethiwekhi ethi Thola My).
4. Umthetho Wokulandelana Okuqinile: UNGAMISI ulayini wakho weselula nenkampani yakho yenethiwekhi uze NGEMVA kokuthi usuthumele umyalo Wokukhiya Isilawuli kude / Ukusula Ukude: Uma ifoni yakho eyebiwe okwamanje ikwidatha yeselula (4G/5G) kude ne-Wi-Fi futhi ushayela inkampani yakho yenethiwekhi kuqala ukuze uvale i-SIM/eSIM, ifoni ayisoze yathola i-inthanethi ngokushesha noma ilahlekile Umyalo we-Remote Sula**. Thumela i- iCloud.com/find noma google.com/android/find vala/sula umyalo okokuqala, linda imizuzu emi-2 (noma uqinisekise ukuthi kumugqa), bese bese ushayele inkampani yenethiwekhi yakho yeselula ukuze imise okwesikhashana i-SIM/eSIM futhi uvimbele izinombolo zefoni eziyi-15 inombolo ye-IMEI.
5. Ngena ngemvume ku-akhawunti yakho ye-imeyili eyinhloko (i-Gmail, i-Outlook, i-iCloud Mail, i-Proton) kusukela kudivayisi ehlanzekile, shintsha iphasiwedi, bese uchofoza okuthi "Phuma kuzo zonke ezinye izikhathi": Ikhompyutha ephathekayo entshontshiwe noma ifoni inamakhukhi okungena ngemvume aqhubekayo kanye namathokheni eseshini ye-OAuth ye-imeyili yakho, isitoreji samafu, nesiphathi sephasiwedi. Ukushintsha iphasiwedi yakho nokuchofoza Phuma kuzo zonke izikhathi zewebhu neselula ku-Google yakho (myaccount.google.com/security), Apple (account.apple.com), kanye namadeshibhodi okuphepha e-Microsoft awenza angasebenzi ngokushesha amathokheni agcinwe kunqolobane ahlezi ku-hardware eyebiwe.
6. Shayela umnyango wokukhwabanisa webhange lakho kanye nabakhipha ikhadi lakho lesikweletu ukuze umise ukufinyelela kwebhange likamakhalekhukhwini futhi uhoxise amathokheni e-wallet edijithali: Cela ideski lokukhwabanisa lasebhange lakho ukuthi (1) linqamule zonke izikhathi zohlelo lokusebenza lweselula, (2) **susa wonke amathokheni e-Apple Pay, i-Google Wallet, ne-Samsung Pay (ama-DPAN) abiwe okwesikhashana, noma 3 axhunywe kudivayisi yesikhashana wire/Zelle/peer-to-peer bamba ku-akhawunti yakho yokuhlola.

Ishadi eligeleza lesinqumo: impendulo yehora lokuqala ku-smartphone noma ikhompuyutha ephathekayo entshontshiwe¶

flowchart TD
    Start["I-Smartphone noma I-Laptop Yebiwe noma Ihlwithiwe"] --> Safety["Qinisekisa Ukuphepha ngokomzimba: Ungajahi Isela"]
    Safety --> UnlockedCheck{"Ingabe Idivayisi Yahlwithwa Ngenkathi Ivuliwe, Noma Ingabe Isela Lingakwazi Ikhodi Yakho Yokungena?"}
    UnlockedCheck -->|"Yebo, Okuhlwithiwe Kuvuliwe noma Ikhodi Yokudlula Ifakwe Ebucayini"| ImmediateWipe["Iya ku-iCloud.com/find noma google.com/android/find OKOKUQALA: Qalisa Ukusula Kwesilawuli kude / Sula Ngokushesha"]
    UnlockedCheck -->|"Cha, Isikrini Besikhiyiwe Nge-Biometrics/Passcode Eqinile kanye Nokubethela Kwediski Egcwele"| RemoteLock["Iya kokuthi iCloud.com/find, google.com/android/find, noma account.microsoft.com/devices: Qalisa Imodi Elahlekile / Isikhiya Esikude"]
    ImmediateWipe --> RevokeSessions["Ngena Ku-imeyili Eyisisekelo, I-Akhawunti Ye-Apple/Google, kanye Nesiphathi Sephasiwedi: Shintsha Amagama Ayimfihlo + Hoxisa Wonke Amathokheni Eseshini Asebenzayo"]
    RemoteLock --> RevokeSessions
    RevokeSessions --> CarrierFreeze["Shayela Inkampani Yenethiwekhi Yeselula: Misa I-SIM Engokoqobo / Ulayini we-eSIM, I-Port-Out Freeze, kanye ne-Blacklist 15-Digit IMEI Number"]
    CarrierFreeze --> BankLock["Shayela Amabhange Nezinhlelo Zokusebenza Zokukhokha (Zelle, Venmo, Cash App, Revolut, PayPal): Misa Izikhathi Zeselula & Uhoxise Amathokheni e-Digital Wallet"]
    BankLock --> PoliceReport["Ifayela Elisemthethweni Lombiko Wamaphoyisa Wokufakwa Kuhlu Kwenombolo Yedivayisi kanye ne-IMEI/MEID yeDijithali eyi-15 Yomshwalense Nenkampani Yenethiwekhi"]

Isinyathelo 1: Yenza iphrothokholi eqondile ye-Remote Lock kanye ne-Remote Sula ngesistimu yokusebenza¶

Ukukhiya noma ukusula kanjani izingxenyekazi zekhompuyutha ezintshontshiwe, nokuthi ungakwazi yini ukufinyelela kudeshibhodi ngaphandle kokuba ne-SMS yokuqinisekisa izinto ezi-2 ethunyelwe kuyo kanye ifoni esanda kwebiwa, kuncike ohlelweni lwakho lokusebenza:

I-Platform-by-platform lock, sula, kanye nereferensi ye-2FA-bypass¶

Kuthiwani uma isela libeka i-iPhone yakho noma i-Android kokuthi "Imodi Yendiza" noma liyivale?¶

Amasistimu wokusebenza wesimanje avale i-"Airplane Mode / Power Off" loophole: - Ku-iOS 15 nakamuva: Ngisho noma isela liphethe inkinobho eseceleni futhi linika amandla i-iPhone ngokuphelele IVALIWE (noma ngisho nangemva kokuba ibhethri selifile amahora angafinyelela kwangu-24, noma ngemva kokusulwa okukude), i-iPhone's Ultra Wideband (UWB) nama-chip e-Bluetooth Low Energy omsakazo ahlala esebenza esimweni samandla amancane. Noma nini i-iPhone, i-iPad, noma i-Mac yomunye umuntu ihamba phakathi kwamamitha angu-10 kuya kwangu-30 (33 kuya ku-100 amafidi) ku-iPhone yakho entshontshiwe enikwe amandla noma yikuphi emhlabeni, ifoni yakho ikhala buthule okubethelwe kwe-Apple Thola Inethiwekhi Yami Yesixuku Esixubile futhi ibuyekeze indawo yayo ye-GPS ngqo iCloud.com/find imephu. - Ku-Android 9+ enenethiwekhi ye-Google Enwetshiwe ethi Thola Ifoni Yami (kanye Nokuthola Okungaxhunyiwe Ku-inthanethi kwe-Samsung): Amadivayisi asekelwayo e-Android (afana nochungechunge lwe-Pixel 8/9 nochungechunge lwe-Galaxy S23/S24) ngokufanayo asakaza amabhikhoni e-Bluetooth abethelwe kumadivayisi aseduze e-Android ngisho nalapho engaxhunyiwe ku-inthanethi noma ecishiwe.

Isinyathelo sesi-2: Okufanele ukwenze uma isela libone iphasikhodi yakho (ukuthola "Ukusefa Ehlombe")¶

Emadolobheni amakhulu kulo lonke elase-United Kingdom, e-United States, eYurophu naseLatin America, amaqembu ezigebengu ahleliwe ame ngemuva kwezisulu ezindaweni zokucima ukoma, izitimela, nezitolo zekhofi, afake ifilimu noma abuke isisulu sibhala iphasikhodi yaso enezinombolo ezingu-6 ye-iPhone noma ye-Android, abese ekhipha ucingo ezandleni zesisulu.

Kungani iphasikhodi eyaziwayo iyingozi kangaka (Futhi Ukuvikelwa Kwedivayisi Entshontshiwe kuyimisa kanjani)¶

• Uma USEWUKE WAVULIWE "Ukuvikelwa Kwedivayisi Eyebiwe" ye-Apple (Settings -> Face ID & Passcode -> Stolen Device Protection):
  • Kwethulwe ku-iOS 17.3, Isivikelo Sedivayisi Entshontshiwe yisisindisi sempilo: uma i-iPhone yakho ikude nezindawo ozijwayele (njengekhaya lakho noma indawo yokusebenza), i-iPhone ivimba ngokuphelele ikhodi yakho yokudlula enezinombolo ezingu-6 ukuthi isetshenziswe njengendlela yokubuyela emuva ezenzweni ezibucayi. Ngisho noma isela liyazi iphasikhodi yakho enamadijithi angu-6, alikwazi ukubuka indawo yakho yokugcina ye-iCloud Keychain / Amaphasiwedi, ayikwazi ukuvala Imodi Elahlekile, ayikwazi ukusula ifoni, futhi ngeke iguqule iphasiwedi yakho Ye-akhawunti ye-Apple ngaphandle kokudlulisa bukhoma I-Face ID / I-ID Yokuthinta iskena sebhayomethrikhi kanye nokulibaziseka okulandelwa ukuvikeleka okuphoqelekile kwesibili***1.
• Uma ungazange uvule Ukuvikelwa Kwedivayisi Ebiwe (noma uma i-Android/iPhone evuliwe ihlwithwe ngaphandle kokuvikelwa kwe-biometric):
  • Isela elaziyo iphasikhodi yesikrini sakho samadijithi angu-6 lingavula Settings, cindezela igama lakho, bese ucindezela okuthi "Shintsha Igama Lokuyimfihlo -> Ukhohlwe Igama Lokungena" usebenzisa kuphela iphasikhodi yesikrini sakho samadijithi angu-6 ukuze usethe kabusha yonke iphasiwedi Ye-akhawunti ye-Apple, uvale okuthi Thola I-iPhone Yami, wengeze i-Face ID yabo, futhi uvule isiphathi-magama sakho sephasiwedi esilondoloziwe phakathi namasekhondi angu-90.
  • I-Counter-Attack Yakho Esheshayo:
    1. Umjaho wokuya iCloud.com/find noma google.com/android/find phakathi nemizuzu emi-2 yokuqala bese uchofoza okuthi "Sula Le Divaysi" (Sula Isilawuli kude) ngaphambi kokuba isela livule Izilungiselelo.
    2. Hlola ukuthi ingabe isela seliyishintshile yini iphasiwedi yakho ye-Akhawunti ye-Apple futhi lakuvalela ngaphandle: Uma uzama ukungena ku- account.apple.com futhi uthole "Iphasiwedi Engalungile" noma ubone ukhiye wokutakula ongakaze uwenze, shayela I-Apple Support ngokushesha futhi ngesikhathi esisodwa shayela inkampani yakho yenethiwekhi ukuze yenze i-SIM/eSIM yakho ingasebenzi ukuze isela lingasakwazi ukuthola amakhodi okuqinisekisa e-SMS ebhange lakho.
    3. Uma ifoni yakho eyebiwe ibambe amaphasiwedi akho alondoloziwe ku-Apple Passwords / iCloud Keychain noma Isiphathi Sephasiwedi Se-Google: Cabanga ukuthi isela livule uhlu lwakho lwamagama-mfihlo lisebenzisa iphasikhodi yesikrini sakho futhi lathwebula noma lathumela amaphasiwedi akho ebhange, i-imeyili, ne-crypto. Ngokushesha sebenzisa ikhompuyutha ehlanzekile ukuze uguqule amagama ayimfihlo ku-ama-akhawunti angu-10 abalulekile (I-imeyili Eyinhloko, I-imeyili Yokubuyisela Isesibili, Amabhange Okuhlola/Okonga, Ama-Akhawunti Okuthengisa/womhlalaphansi, Uhlelo Lokusebenza lwe-Venmo/PayPal/Cash, I-Crypto Exchanges, nama-akhawunti e-Amazon/Okuthenga).

Isinyathelo sesi-3: Sekela izikhathi zokungena ezisebenzayo, amathokheni e-OAuth, nokhiye be-SSH/API (Ikakhulukazi amakhompyutha aphathekayo antshontshiwe)¶

Uma ikhompuyutha ephathekayo noma i-smartphone yebiwa, ukushintsha iphasiwedi ye-akhawunti yakho kuphela akuhlali kwanele uma isevisi yewebhu ivumela amakhukhi esikhathi esisebenzayo noma amathokheni ohlelo lokusebenza lweselula ukuthi ahlale engenile izinsuku ezingu-30 ngemva kokushintsha iphasiwedi. Kufanele ngokucacile uhoxise wonke amaseshini edivayisi asebenzayo kuwo wonke amahabhu akho abalulekile edijithali:

Uhlu lokuhlola: Ungachofoza kuphi "Phuma Kuwo Wonke Amadivayisi" ngaphansi kwemizuzu eyi-10¶

• 1. I-Google / Gmail / Google Workspace (myaccount.google.com/device-activity):
  • Chofoza kufoni eyebiwe noma ikhompuyutha ephathekayo ohlwini lwedivayisi bese uchofoza inkinobho eluhlaza okwesibhakabhaka "Phuma". Bese uya ku myaccount.google.com/security, shintsha iphasiwedi yakho Ye-akhawunti ye-Google, bese uhlola Ukuqinisekiswa Okuzinyathelo Ezimbili -> Uhlelo lokusebenza Lokufakazela ubuqiniso / Okhiye Bokungena ukuze uhoxise noma yimuphi ukhiye wokudlula oboshelwe kuzingxenyekazi zekhompyutha ezintshontshiwe.
• 2. I-akhawunti ye-Apple / iCloud (account.apple.com):
  • Ngena ngemvume, shintsha iphasiwedi yakho ye-Akhawunti ye-Apple, bese ukhetha "Phuma kuzo zonke iziphequluli namadivayisi angene ngemvume manje nge-Akhawunti yakho ye-Apple." (Isexwayiso Esiqinile: Ungachofozi ungachofozi"Khipha ku-Akhawunti"* ku-iPhone/Mac entshontshiwe ngaphakathi kohlu lwamadivayisi, ngoba ukuchofoza "Susa Ku-akhawunti" kukhubaza Ukhiye Wokuvula; esikhundleni salokho, yishiye ohlwini. iCloud.com/find kokuthi Imodi Elahlekile noma Isalindile Sula unaphakade).
• 3. I-akhawunti ye-Microsoft / Office 365 / OneDrive (account.microsoft.com/security):
  • Chofoza Lawula ukuthi ngingena kanjani ngemvume -> Ngikhiphe yonke indawo, okuphoqa wonke amakhompyutha aphathekayo e-Windows, iziphequluli, amaklayenti e-Outlook, nezinhlelo zokusebenza ze-OneDrive ukuthi zinqamule amathokheni azo weseshini phakathi namahora angu-24.
• 4. Abaphathi Bephasiwedi (1Password, Bitwarden, Dashlane, Keeper, Proton Pass):
  • Ngena ngemvume kuwebhu yomphathi wakho wephasiwedi kusuka kukhompuyutha ehlanzekile, yiya kokuthi Izilungiselelo Ze-akhawunti -> Ukuphepha / Yekisa Ukugunyaza Izikhathi, bese uchofoza "Yeka Ukugunyaza Zonke Ezinye izikhathi / Hoxisa Wonke Amadivayisi." Lokhu kuphoqa uhlelo lokusebenza lwedeskithophu noma isandiso sesiphequluli kukhompuyutha ephathekayo/ifoni yakho entshontshiwe ukuthi isuse inqolobane yememori enqanyuliwe + Iphasiwedi Engukhiye Eyimfihlo futhi egcwele.
• 5. Izinhlelo zokusebenza Zokuxhumana Nezomphakathi (i-WhatsApp, Isiginali, iTelegramu, i-Slack, i-Discord):
  • I-WhatsApp: Uma usuvule i-SIM/eSIM yokushintshanisa nenombolo yakho yocingo ocingweni olusha futhi ungene ku-WhatsApp, i-WhatsApp ikhipha ngokuzenzakalelayo ifoni eyebiwe (ngoba i-WhatsApp ivumela ifoni eyodwa eyinhloko inombolo ngayinye). Bese uya ngokushesha Settings -> Linked Devices efonini yakho entsha bese uphuma kunoma yiziphi iziphequluli zekhompuyutha ephathekayo exhunyiwe.
  • I-Telegram Nesiginali: Vula Settings -> Devices (Active Sessions) bese uchofoza "Susa Wonke Amanye Amaseshini" ukuze usule inqolobane yomlayezo wendawo kukhompuyutha ephathekayo entshontshiwe noma ifoni.
• 6. Unjiniyela, Ifu, kanye Nemininingwane Yebhizinisi (Yamakhompyutha Aphathekayo Antshontshiwe):
  • Uma ikhompuyutha yakho ephathekayo entshontshiwe iqukethe itheminali enemininingwane engabethelwe noma efakwe kunqolobane, ngena ngokushesha komunye umshini bese uhoxisa:
    • Okhiye be-GitHub/GitLab SSH namathokheni okufinyelela komuntu siqu: github.com/settings/keys futhi github.com/settings/tokens.
    • I-AWS / Google Cloud / Imininingwane ye-Azure CLI: Vala okhiye bokufinyelela be-IAM abagcinwe ku- ~/.aws/credentials noma ~/.config/gcloud.
    • I-VPN Yebhizinisi / Isikali somsila / I-Cloudflare Zero Trust: Yazisa Ideski Losizo Lokuphepha le-SOC lomqashi wakho ngokushesha ukuze lihoxise isitifiketi se-MDM yekhompuyutha ephathekayo, ukhiye we-Tailscale node, kanye neseshini ye-ID ye-Okta/Entra.

Isinyathelo sesi-4: Khiya ikhadi lakho le-SIM/eSIM bese uvala inombolo ye-IMEI enezinhlamvu eziyi-15¶

Linda uze ufake umugqa Isikhiya Esikude noma Ukusula Okukude umyalo wakho wokuvula iCloud.com/find noma google.com/android/find. Ngokushesha lapho lowo myalo uthunyelwa, shayela inkampani yakho yenethiwekhi yeselula ocingweni lomngane:

1. Vimbela Ukushintshwa kwe-SIM okungokoqobo kwenye ifoni:
   • Uma ifoni yakho eyebiwe isebenzise ikhadi le-nano-SIM engokoqobo ngaphandle kwe-PIN ye-SIM, isela lingavula ugqoko we-SIM, lifake i-SIM yakho ocingweni lokushisa elivuliwe, futhi masinyane lamukele yonke imilayezo ye-SMS nezingcingo ezithunyelwe enombolweni yakho (kuhlanganise namakhodi ebhange 2FA), ngisho noma ifoni yakho eyebiwe ibikhiyiwe. Tshela omele inkampani yakho yenethiwekhi ukuthi amise okwesikhashana ulayini wakho weselula, avale i-SIM/eSIM entshontshiwe, futhi abeke I-Akhawunti Yokuphuma Kokumisa ku-akhawunti yakho.
2. Dlulisela inombolo yakho yocingo ku-eSIM entsha noma ku-SIM ephathekayo eshintshayo namuhla:
   • Vakashela isitolo sokudayisa esisemthethweni senkampani yakho yenethiwekhi nge-ID yesithombe sakho ukuze ukhiphe i-eSIM yokushintshanisa noma i-SIM khadi ephathekayo ngenombolo yakho yefoni ekhona, eyenza i-SIM/eSIM ingasebenzi unomphela ngaphakathi kwefoni eyebiwe.
3. Engeza inombolo ye-IMEI yocingo lwakho oluntshontshiwe enezinhlamvu ezingu-15 ohlwini Olumnyama Lwe-Global GSMA:
   • Thola inombolo yefoni yakho enamadijithi angu-15 IMEI (I-International Mobile Equipment Identity) esitikhani sebhakhodi yebhakhodi (elingana namasentimitha angu-15 ngo-8, noma amayintshi angu-6 x 3), ngaphakathi account.apple.com -> Amadivayisi noma **google.com/android/find -> Ulwazi Lwedivayisi **, noma kusikweletu sakho senkampani yenethiwekhi. Nikeza leyo IMEI enezinhlamvu ezingu-15 kunkampani yakho yenethiwekhi ukuze uhlu olumnyama ku-Global GSMA IMEI Database futhi uyifake embikweni wakho wamaphoyisa.

Isinyathelo sesi-5: Ukugcinwa kwezimali kanye nokwebiwa kobunikazi (Lapho isela lifinyelela ifoni yakho evuliwe)¶

Uma isela belikwazi ukufinyelela ifoni yakho evuliwe, cabanga ukuthi liseshe Izithombe, Amanothi, nezinhlelo zokusebenza zakho ze-Imeyili ukuze uthole ama-ID, amagama ayimfihlo, nemishwana yembewu ye-crypto:

• 1. Misa imibiko yakho yezikweletu kuwo wonke ama-credit bureaus amathathu amakhulu (100% Mahhala): Faka i-Security Freeze e-Equifax ngokushesha.equifax.com/personal/credit-report-services), Isazi (experian.com/freeze), kanye ne-TransUnion* (transunion.com/credit-freeze) (noma CIFAS Protective Registration e-UK / Equifax & TransUnion Canada) ukuze kuvinjwe amasela ekuvuleni imalimboleko noma amakhadi esikweletu egameni lakho.
• 2. Hoxisa Izinhlelo Zokusebenza Zokukhokha Kontanga (I-Venmo, Uhlelo Lokusebenza Lwemali, Zelle, PayPal, Revolut, Monzo, Wise): Ngena ngemvume kuzinhlelo zakho zokusebenza zokukhokha esipheqululini sewebhu, shintsha amagama ayimfihlo/amaphinikhodi, khipha amakhadi edebithi axhunyiwe okwesikhashana, futhi uphume kuwo wonke amadivayisi asebenzayo.
• 3. Shanela I-Cryptocurrency Wallets Uma Ibinzana Lembewu Ligcinwe Kudivayisi: Uma isithombe noma inothi eliqukethe amagama angu-12 noma angu-24 ibinzana lembewu le-BIP-39 belikudivayisi, dala isikhwama semali esisha sha kudivayisi ehlanzekile ngokushesha futhi dlulisela amaphesenti angu-100 wempahla yakho ekhelini lesikhwama esisha namuhla.
• 4. Miselela Uhlelo Lwakho Lokufakazela Ubuqiniso (2FA TOTP Amakhodi): Buyisela amathokheni akho e-TOTP avunyelaniswe namafu kufoni yakho eshintshayo (noma sebenzisa amadijithi angu-8 aphrintiwe Amakhodi Wokubuyisela Isipele Se-2FA ukuze ubhalise uhlelo lokusebenza olusha lokufakazela ubuqiniso futhi ususe ithokheni yedivayisi endala).
• 5. Faka Umbiko Osemthethweni Wamaphoyisa Futhi Uhlole Ikhadi Lesikweletu "Ukuvikelwa Kwefoni Yeselula": Faka umbiko wamaphoyisa obonisa ukwakheka, imodeli, Inombolo Yomkhiqizo, kanye nezinombolo ezingu-15 ze-IMEI. Uma ukhokha isikweletu sakho sanyanga zonke esingenantambo ngekhadi lesikweletu elifanelekayo (elifana ne-Chase Freedom Flex, i-Wells Fargo Autograph, i-Capital One Venture X, noma i-Amex Platinum), thumela isimangalo se-600 ​​kuya ku-1,000 USD Ku-Cell Phone Theft Insurance*.

Isiqondiso samazwe ngamazwe: United Kingdom, Canada, nase-Australia¶

• E-United Kingdom (Ibhange 159, Amaphoyisa 101, kanye Immobilise.com): Boleka noma iyiphi ifoni bese udayela 159 (Misa imikhonyovu e-UK) ukuze uxhumane ngokuqondile nomnyango wokukhwabanisa wamabhange amakhulu ase-UK (Barclays, Lloyds, HSBC, NatWest, Santander, Monzo, Starling, Revolut) futhi umise uhlelo lwakho lokusebenza lokubhanga. Bika ubugebengu emaphoyiseni ku-101 nge-IMEI yakho enezinhlamvu ezingu-15 ukuze uthole Inombolo Yereferensi Yobugebengu (edingwa yi-EE, O2, Vodafone, kanye ne-Three ukuze ugweme i-handset futhi usebenze umshwalense) futhi umake idivayisi ku-*Immobilise.com**.
• E-Canada (Uhlu Olumnyama lwe-CWTA kanye Nesikhungo Sokulwa Nokukhwabanisa SaseCanada): Nikeza inkampani yakho yenethiwekhi i-IMEI enezinhlamvu ezingu-15 (Rogers, Bell, Telus, Freedom) ukuze ivimbe i-handset kuhlu lukazwelonke I-CWTA Yedivayisi Ebiwe (devicecheck.ca), beka izexwayiso zokukhwabanisa ne-Equifax Canada kanye ne-TransUnion Canada, futhi ubike ukuyekethisa kobunikazi ku Isikhungo Sokulwa Nokukhwabanisa SaseCanada (1-888-495-8501).
• E-Australia (I-AMTA IMEI Blocking kanye ne-IDCARE): Cela umhlinzeki wakho weselula (Telstra, Optus, Vodafone/TPG) kokubili Ibha Yesevisi kanye Ne-AMTA IMEI Handset Block kuwo wonke amanethiwekhi ase-Australia (amta.org.au). Uma izithombe zelayisensi yakho yokushayela yase-Australia, ikhadi le-Medicare, noma iphasipoti bekudivayisi, shayela ku-IDCARE kokuthi 1800 595 160* (idcare.org) ngohlelo lwamahhala lokufaka izifakazelo esikhundleni.

Imibuzo evame ukubuzwa¶

Imithombo ihloliwe¶

• I-Apple Platform Security & Apple Support (United States): Uma i-iPhone Yakho, i-iPad, noma i-Mac Ilahlekile noma Intshontshiwe (support.apple.com/HT201472 & HT204756), Mayelana Nokuvikelwa Kwedivayisi Entshontshiwe kwe-iPhone, I-activation Lock Architecture, kanye Nezicaciso Zokusula Ezivikelekile ze-Cryptographic.
• I-Google Android Security & Help Center (United States): Thola, Khiya, noma Sula Idivayisi Ye-Android Elahlekile (support.google.com/android/answer/6160491), I-Factory Reset Protection (FRP), kanye ne-Google Find My Device-Sourced Offline Network.
• I-Cybersecurity and Infrastructure Security Agency (CISA) & Federal Trade Commission (FTC, United States): Ukuvikela Amadivayisi Eselula Ekuntshontshweni Nokufaka Engozini Kwedatha, Iseluleko Sabathengi Kuma-Smartphone Alahlekile Noma Antshontshiwe (consumer.ftc.gov), kanye ne-IdentityTheft.gov I-Credit Freeze Protocols.
• I-National Cyber Security Center (NCSC), Amaphoyisa Kamasipala, kanye Nokumisa Imikhonyovu e-UK (United Kingdom): Isiqondiso se-NCSC Sokusebenzelana Nedivayisi Elahlekile Noma Entshontshiwe, Misa Imikhonyovu e-UK 159 Inombolo Ephuthumayo Yebhange, kanye Immobilise.com Irejista Yempahla Kazwelonke yase-UK.
• I-Canadian Wireless Telecommunications Association (CWTA) kanye Nesikhungo Sokulwa Nokukhwabanisa SaseCanada (Canada): Uhlu Olumnyama Lwedivayisi Ye-IMEI Egunyazwe Nge-CRTC Kazwelonke (devicecheck.ca) kanye Nemihlahlandlela Yokuvimbela Ukukhwabanisa Komazisi.
• I-Australian Mobile Telecommunications Association (AMTA) & IDCARE (Australia): Izinqubo Zokuvinjwa kwe-IMEI ye-AMTA Elahlekile noma Yebiwe (amta.org.au) kanye ne-IDCARE National Cyber & Identity Recovery Response (idcare.org).

Iziqondiso ezihlobene¶

• SIM swapping and mobile number hijacking
• Ukuvalwa kwesiphathi sephasiwedi nokutholwa kwe-vault yesimo esiphuthumayo
• Bank account breach and unauthorized wire recovery
• Ubugebengu bokweba imininingwane ebucayi kanye ne-imeyili esengozini noma ama-akhawunti omphakathi
• Impendulo yokwebiwa kobunikazi kanye nokumiswa kwekhredithi