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Isubiramo ID ID ya Apple Ifunguye, Gutinda Kurinda Ibikoresho Byibwe, hamwe no Gutabara Konti ya iCloud

Emergency numbers differ by country. This page uses 911, the number for the United States and Canada. Many other countries use 112, 999, or another number. Find the number for your country.

Gufungwa kuri konte yawe ya Apple (yahoze ari ID ID) nyuma yuko mugger yambuye iphone yawe idafunze ikaguhatira kwerekana passcode yawe yimibare 6, cyangwa nyuma yuko ushoboje Apple guhitamo ** 28 inyuguti ya Recovery Key ** (RK-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX) cyangwa ** Kurinda Amakuru Yambere Kurinda (ADP) ** hanyuma ugatakaza ibyuma byombi byizewe hamwe nurufunguzo rwanditse rwo kugarura, ni kimwe mubintu byihutirwa bitababarirwa muburyo bwa tekinoroji. Bitandukanye na konte gakondo y'urubuga aho ubufasha bwabakiriya bushobora kugenzura indangamuntu yawe no kugarura ijambo ryibanga, ubwubatsi bwumutekano wibanga rya Apple bugabanya abakoresha mubice bibiri bitandukanye byo kugarura ibintu. Niba ukoresheje ibyemewe bibiri-byemewe, urashobora gutangiza ibyuma byikora ** Isubiramo rya konte ya Apple (iforgot.apple.com) **, ikuyobora kugutegekwa kuminsi myinshi yumutekano mbere yo kwemerera ijambo ryibanga. Ariko, mugihe ufunguye ** 28 yinyuguti ya Recovery Key **, uhitamo byimazeyo serivise ya Apple yo kugarura konti ya Apple: Seriveri ya Apple isenya ubushobozi bwabo bwo kugarura ibyangombwa byawe, kandi igatakaza inkingi zose uko ari eshatu zifata amajwi (ijambo ryibanga rya konte yawe ya Apple, igikoresho cyinjiye cyinjira-cyizewe, hamwe na konte yawe ya 28-yuzuye ya konte ya enterineti. Muri ubwo buryo, niba ufite ** Kurinda ibikoresho byibwe (SDP. Niba iphone yawe yibwe gusa imbunda cyangwa mugihe cyo gukomeretsa umubiri, jya mumutekano uhamagare aho utuye nimero yihutirwa (911 muri Amerika na Kanada, 999 mu Bwongereza, 112 mu bihugu by’Uburayi) ako kanya. Kubijyanye na mobile, ibanga, hamwe no kwemeza gufunga, reba ubuyobozi bwacu kuri yibye mudasobwa igendanwa cyangwa terefone yahanagura no gufunga konti, BitLocker, FileVault, na LUKS encryption kugarura urufunguzo rufunga, na eSIM yohereza gutsindwa no gutakaza serivisi ya selire mumahanga.

Kora ubu

  1. ** Hagarika ibikoresho byose bisigaye byinjiye muri Apple kumeza yawe kurubu (Ntugasohoke, reboot, cyangwa kugarura). Nubwo waba utazi ijambo ryibanga rya konte ya Apple, igikoresho icyo aricyo cyose cyinjiye-cyizewe cyizewe gifite ecran ya ecran yaho (4-digit / 6-digit code cyangwa Mac login password) uziko bishobora kurenga ibyingenzi bisabwa imbere Settings > [Your Name] > Sign-In & Security gusubiramo ijambo ryibanga rya konte ya Apple CYANGWA kubyara ibishya-28-byerekana urufunguzo rwo kugarura amasegonda 30.
  2. ** Niba umujura yibye iPhone yawe gusa akamenya passcode yawe yibikoresho, jya kuri icloud.com/find Ako kanya (Nta kode ya 2FA isabwa). icloud.com ikibaho gisaba kode ya 2FA, igenda kuri icloud.com/find.
  3. ** Niba washoboje "Recovery Contact" mbere yo gufunga, hamagara uwo nshuti cyangwa uwo mumuryango uyumunsi kugirango ubyare imibare 6. Inkeragutabara. ** Niba warigeze kongeramo uwo mwashakanye, umubyeyi, cyangwa inshuti nka ** Konti yo Kugarura Konti ** munsi Settings > [Your Name] > Sign-In & Security > Account Recovery, ntukeneye ** ntabwo ** ukeneye kubura 28-inyuguti ya Recovery Urufunguzo kandi ntukeneye ** ntukeneye gutegereza iminsi 14 kugirango Inkunga ya Apple. Saba Recovery Contact yawe ifungura iPhone yabo nonaha, jya kuri Settings > [Your Name] > Sign-In & Security > Account Recovery > [Your Name] > Get Recovery Code, hanyuma agusome kode 6 yimibare kugirango ufungure konte yawe ako kanya.
  4. ** Niba ukoresha 2FA isanzwe (Nta Urufunguzo rwo Kugarura) hanyuma utangire an iforgot.apple.com Kubara Konti Kubara, POWER OFF buri gikoresho cya Apple gihujwe na konte yawe kugeza igihe kirangiye. ** Iyo utanze icyifuzo cyogusubiramo konti kuri iforgot.apple.com, Apple itangira igihe cyo gutegereza umutekano uteganijwe (mubisanzwe amasaha 24 kugeza kumunsi 14). ** Umutego wingenzi: ** Niba wowe (cyangwa inzira yinyuma kuri iPad cyangwa iPhone ishaje wicaye mugikurura) ukoresha igikoresho icyo aricyo cyose cyasinywe kuri konte yawe ya iCloud muri kiriya gihe cyo gutegereza, umutekano wumutekano wa Apple ukeka ko nyirubwite agifite ibyuma kandi ** ihita ihagarika konte yawe yiminsi myinshi yo kubara **.
  5. ** Niba ukubiswe no kurinda ibikoresho byibwe (SDP) Gutinda kumasaha 1 cyangwa kuvunika sensor ya Face ID, ntugasenye kugerageza passcode. Urupapuro rwimibare 6 yimibare yawe ntizigera ** itangwa nkigaruka niba Face ID yananiwe. Genda munzu imenyerewe / aho ukorera (cyangwa uhuze na Mac yizewe kugirango umanure dosiye zaho mugihe ecran ikinguye na passcode yawe) mbere yo kugerageza guhindura konti.

Danger

** Niba washoboje urufunguzo 28 rwo kugarura urufunguzo (RK-.... Ako kanya uhanagura uruganda cyangwa ugasohoka muri kiriya gikoresho cyizewe cya nyuma, wabuze icyuma cyibikoresho bya Secure Enclave cyaho kandi, niba udafite ibyapa 28 byanditse byanditseho Recovery Key cyangwa ibikorwa bya Recovery Contact, Konte yawe ya Apple ni ** kubumba iteka ryose **.

Igiti cyemezo: Kumenya Konti yawe ya Apple cyangwa umutekano wa iPhone

flowchart TD
    A["Gufunga Konti ya Apple / iCloud CYANGWA Byahagaritswe no Kurinda Ibikoresho Byibwe"] --> B{"Wigeze gufungura ON 28-Urufunguzo rwo Kugarura (RK-XXXX ...)?"}
    B -->|"1. Yego: 28-Urufunguzo rwo kugarura imiterere irashoboka"| C{"Ninde muri 3 Inkingi ya Cryptographic uracyafite nonaha?"}
    B -->|"2. OYA: Bisanzwe Kwemeza Ibintu 2 (2FA) Gusa"| D{"Ufite igikoresho icyo ari cyo cyose cyizewe cyangwa nimero ya terefone yizewe (SIM / eSIM)?"}
    B -->|"3. Kurinda ibikoresho byibwe (SDP) 1-Hr Gutinda cyangwa Indangamuntu yamenetse"| E["SDP Ishimangira Biometrike Ikomeye (Nta Passcode Yagarutse) kugirango Igenamiterere ryumvikana"]
    C -->|"Kugira Igikoresho 1 cyinjiye-cyizewe (Menya passcode yacyo ya ecran)"| F["DO NOT SIGN OUT: Go to Settings > [Name] > Sign-In & Security to Reset Password AND Generate New Recovery Key"]
    C -->|"Nta gikoresho cyizewe, ARIKO ufite ijambo ryibanga + 28-Urufunguzo rwo Kugarura Urufunguzo (cyangwa Twandikire)"| G["Injira Ijambobanga + 28-Urufunguzo (cyangwa 6-Imibare ya Kode ya iPhone ya Recovery Contact) kugirango winjire mubikoresho bishya"]
    C -->|"Yatakaye Igikoresho Cyizewe KANDI Yatakaye 28-Char Urufunguzo KANDI Ntaho uhurira"| H["Cryptographic Dead End ya iCloud: Shakisha Ijambobanga Abayobozi / Amafoto / Icapa rya 'RK-'; Tanga inyemezabwishyu yumwimerere kugirango ukureho ibyuma bikora bifunga gusa"]
    D -->|"Wizere Nomero ya Terefone ya SIM / eSIM"| I["Himura SIM / eSIM kuri Terefone iyo ari yo yose -> Akira SMS / Kode y'ijwi -> Tangira iforgot.apple.com Kugarura Konti"]
    D -->|"Yatakaye Byombi Igikoresho & Numero ya Terefone"| J["Tangira Konti Yikora Kugarura kuri iforgot.apple.com (Imbaraga za OFF ibikoresho byose bishaje kugirango igihe ntigihagarikwa)"]
    E -->|"Isura ID Kamera Yacitse mugihe SDP iri"| K["Ongera usubize iPhone ukoresheje USB kuri Mac / PC ukoresheje Passcode ya Screen -> Kora TrueDepth Kamera CYANGWA DFU Kugarura + Injira ukoresheje Urubuga"]

Inzira ya Cryptographic: Uburyo Apple ya 28-Urufunguzo rwo Kugarura Urufunguzo no Kurinda Amakuru Yambere (ADP) akazi

Kugira ngo wumve impamvu abajyanama ba Apple Support badafite buto kuri ecran yabo kugirango bafungure konti irinzwe na ** 28 yinyuguti ya Recovery Key **, ugomba kumva uburyo Apple yahinduye ibicu byingenzi byingenzi muri iOS 14 kugeza kuri iOS 18:

Kurinda Data bisanzwe Kurinda Urufunguzo / Kurinda Amakuru Yambere (ADP)

  1. ** Kurinda Data bisanzwe (Default kubakoresha benshi): **
  2. Mburabuzi, amakuru yawe yunvikana cyane (Ijambobanga & Urufunguzo, Amakuru yubuzima, Apple Pay, Ubutumwa bwa iCloud muri Cloud) ni iherezo-rirangiye ()E2EE.HSMs).
  3. Kuberako Apple ifite kopi yimfunguzo za escrow kuri konti zisanzwe, niba wabuze iphone yawe ukibagirwa ijambo ryibanga, urashobora kujya kuri iforgot.apple.com hanyuma winjire muri ** Automatic Automatic Recovery ** umuyoboro. Nyuma yo kugenzura numero yawe ya terefone wizewe, ibisobanuro byikarita yinguzanyo, no gutegereza igihe cyateganijwe cyiminsi myinshi yo gukonjesha (amasaha 24 kugeza kumunsi 14+), seriveri ya Apple igufasha gushiraho ijambo ryibanga rishya no kugarura konti yawe.

  4. ** Urufunguzo rwo Kugarura 28-Inyuguti (RK-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX) hamwe no Kurinda Amakuru Yambere (ADP): **

  5. Iyo uhinduye ** Urufunguzo rwo Kugarura ON ** (haba standalone munsi Sign-In & Security, cyangwa nkigice cya ** Kurinda amakuru yambere kuri iCloud **, iherezo-iherezo ryihishe * * iCloud Yuzuye *, Amafoto, Inyandiko, na Drive kugirango ibikoresho byawe gusa bifate urufunguzo rwibanga), Apple iraguhatira kwemeza umuburo utajenjetse: ** "Ufite inshingano zo gukomeza kugera kubikoresho byawe byizewe hamwe nurufunguzo rwo kugarura. Niba utakaje byombi, uzaba ufunzwe burundu."
  6. Gufungura Urufunguzo rwo Kugarura ** birahagarika burundu iforgot.apple.com kugarura konti mu buryo bwikora **. Apple isiba seriveri yayo urufunguzo rwo kugarura escrow.

"Babiri-Batatu" Amategeko ya Cryptographic yo Kugarura Konti Zingenzi

Iyo urufunguzo rwinyuguti 28 rushobora gukoreshwa kuri konte yawe ya Apple, kwinjira bigengwa n amategeko akomeye ** 2-ya-3 ** kubintu bitatu: 1. ** Ikintu A: ** Ijambobanga rya konte ya Apple yawe **; 2. ** Ikintu B: ** An ** Yamaze gusinywa-Yizewe Igikoresho cya Apple cyizewe ** (iPhone, iPad, Mac, cyangwa Apple Vision Pro ifite passcode ya ecran / ijambo ryibanga uzi); 3. ** Ikintu C: ** Urufunguzo rwawe ** 28-Urufunguzo rwo Kugarura Inyuguti ** (RK-...) CYANGWA ukora ** Konti yo Kugarura Konti **.

Reba neza kuri matrix yo kugarura kugirango urebe inzira yawe yo gutabara:

Ibyo Ufite Ubu Ibyo wabuze Urashobora Kurokora Konti Yawe & Data? Uburyo bwiza bwo gutabara intambwe ku yindi
** Yinjiye-Igikoresho cyizewe ** (menya ibice 6 byimibare ya ecran ya enterineti cyangwa kwinjira kwa Mac) Yatakaye ** BYINSHI ** Ijambobanga rya konte ya Apple ** NA ** 28-Urufunguzo rwo kugarura imiterere ** YEGO - 100% Isubirana muminota 2 ** Kuberako ibikoresho byawe byizewe byizewe bifite urufunguzo rwibanga, ukeneye gusa ** 1 mubintu 3 ** (Igikoresho cyizewe ubwacyo).
1. Fungura Settings > [Your Name] > Sign-In & Security.
2.
3. Kanda ** Urufunguzo rwo Kugarura> Kurema Urufunguzo rushya rwo Kugarura ** -> andika passcode yawe ya ecran -> andika ikirango-gishya RK-... urufunguzo.
** Ijambobanga rya konte ya Apple ** + ** 28-Urufunguzo rwo Kugarura Inyuguti ** Ibikoresho byose byizewe byibwe, byarazimiye, cyangwa byacitse ** YEGO - 100% Isubirana ako kanya ** Gura cyangwa kuguza iPhone / iPad / Mac -> Injira hamwe na imeri ya konte yawe ya Apple hamwe nijambobanga -> Akira kode yimibare 6FA 2 kuri karita yawe ya SIM / eSIM - - Iyo ubajijwe urufunguzo rwibanga rwa iCloud, andika inyuguti zawe 28 **RK-XXXX... Urufunguzo rwo Kugarura **.
** Hasinywe-Igikoresho cyizewe ** + ** 28-Urufunguzo rwo Kugarura Inyuguti ** Wibagiwe ijambo ryibanga rya konte ya Apple ** YEGO - 100% Isubirana ako kanya ** Jya kuri Settings > [Your Name] > Sign-In & Security > Change Password ku gikoresho cyizewe, cyangwa wandike 28-inyuguti yawe yo Kugarura kuri iforgot.apple.com gushiraho ijambo ryibanga ako kanya.
** Ijambobanga rya konte ya Apple ** + ** Imbere yo Kugarura Kubona ** Yatakaye ** BYINSHI ** ibikoresho byose byizewe ** NA ** urufunguzo rwawe rwo kugarura 28 ** YEGO - 100% Isubirana muminota 5 ** Hamagara ** Konti yo Kugarura Konti ** (inshuti / uwo mwashakanye wongeyeho mbere). Bafungure Settings > [Their Name] > Sign-In & Security > Account Recovery > [Your Name] > Get Recovery Code. Injiza kode yimibare 6 kuri ecran yawe kugirango wirengagize urufunguzo 28 rwabuze Urufunguzo hanyuma usubize konte yawe.
** Gusa ijambo ryibanga rya konte yawe ya Apple ** (cyangwa ntakindi) Yatakaye ** Ibikoresho byose byizewe ** + Yatakaye ** 28-Urufunguzo rwo Kugarura Urufunguzo ** + ** Ntaho uhurira ** ** OYA kuri Konti ya iCloud ** (Ibyuma birashobora gufungurwa hamwe nicyemezo cyubuguzi) ** Konti ntishobora kuboneka. ** Ariko, reba ** "Urutonde rwihutirwa rwa Scavenger Checklist" ** hepfo kugirango ubone kopi zihishe RK- urufunguzo, hanyuma urebe ** Track 3 ** kugirango Apple Corporate ikure ** Activation Lock ** mubikoresho byawe bya iPhone / iPad / Mac ukoresheje inyemezabuguzi yawe yambere.

Kugenzura Urutonde rwihutirwa: Ahantu 5 abantu basanga "yatakaye" 28-Urufunguzo rwo Kugarura

Mbere yo kureka kuri konte ya Apple ifunze inyuma yimiterere 28 yabuze ya Recovery Key, hagarara hanyuma urebe aha hantu hatanu. Kuberako Apple iguhatira ** kongera kwandika inyuguti 28 zose ** kugirango wemeze urufunguzo muriki gihe ubishoboye, hafi buri mukoresha yaba yafashe amashusho, akandukura-akayandika, cyangwa akayacapisha kuri spooler ya PDF:

  1. ** Shakisha Ijambobanga Ryose, Inyandiko, na Browser Autofill ya "RK-": **
  2. Buri Apple Recovery Urufunguzo rutangirana ninyuguti ebyiri nini na hyphen RK- ikurikirwa na bitandatu 4-inyuguti zinyuguti (RK-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX).
  3. Fungura 1Password, Bitwarden, LastPass, Dashlane, Umuyobozi wibanga rya Google, Chrome / Firefox wabitse inyandiko, cyangwa Notion / Evernote kuri mudasobwa igendanwa cyangwa PC hanyuma ushakishe umurongo nyawo RK-.
  4. ** Reba Mudasobwa Yaho Downloads, Documents, na Desktop Ububiko (na Shira Amateka Amateka): **
  5. Mugihe ukora Urufunguzo rwo Kugarura kuri Mac cyangwa iPhone, Apple yerekana urupapuro kavukire ** "Icapa" **. Abakoresha benshi kanda Print -> Save as PDF kuri Mac cyangwa AirPrint kuri printer yo murugo. Shakisha buri mudasobwa na USB disiki ufite .pdf, .png, cyangwa .jpg dosiye zakozwe kumunsi washoboje kurinda amakuru arimbere cyangwa iOS 16/17/18.
  6. ** Reba Google Photos, Amazon Photos, OneDrive, cyangwa Dropbox Automatic Kamera-Roll Syncs: **
  7. Nubwo waba ufunzwe hanze ya * iCloud Amafoto *, wigeze ushyiraho ** Amafoto ya Google **, ** OneDrive **, cyangwa ** Dropbox ** kuri iPhone yawe hamwe na kamera-kamera yo gusubiza inyuma birashoboka? Injira photos.google.com kurubuga urwo arirwo rwose hanyuma wandike "Recovery Key" cyangwa "RK-" mumafoto ya Google OCR inyandiko-ishakisha inyandiko, nkuko Amafoto ya Google ahita yerekana inyandiko imbere muri ecran.
  8. ** Reba iPad ishaje, iPhone ishaje mumashanyarazi, cyangwa Mac yatandukanijwe (Apple Watch Icyitonderwa): **
  9. Kuramo utubati twa iPhone iyo ari yo yose ishaje 11/12/13, iPad ishaje ifite bateri yapfuye, cyangwa MacBook ishaje. Shyira muri charger ** HAMWE N'URUGO RWA WI-FI ROUTER UDASOHOTSE MU RUGO ** ubanza.
  10. Kuberiki ubanza gucomeka router ya Wi-Fi? Niba mbere wohereje kure "Erase" cyangwa "Sohoka" itegeko ritaragera kuri iPad ishaje ya interineti kugeza ubu, kuyikoresha kuri enterineti ituma ufungura ecran hamwe na passcode yawe ishaje hanyuma ukareba Notes cyangwa Screenshots zaho mbere yo guhanagura kure. Umaze kwemeza ko ikiri muri konte yawe ya Apple, ongera uhuze Wi-Fi hanyuma ujye Settings > [Your Name] > Sign-In & Security > Recovery Key kubyara urufunguzo rwo gusimbuza.
  11. ** Reba ibyoherezwa hanze bidafite ibanga rya iTunes / Ububiko bwa Finder kuri PC PC ya Windows cyangwa Mac: **
  12. Niba warigeze gucomeka iphone yawe muri Windows PC cyangwa Mac hanyuma ugakoresha ibikoresho bya Finder / iTunes / ibikoresho bya Apple byaho, koresha ikururwa rya forensic backup (nka iMazing cyangwa iBackup Viewer) gukuramo Kamera Roll ya ecran ya ecran na Notes SQLite base (NoteStore.sqlite) uhereye kuri mudasobwa yububiko, niyo waba ufunzwe burundu muri iCloud.

Inzira ya 2: Kurokoka "Kurinda Ibikoresho Byibwe" (SDP) gufunga, gutinda kumasaha 1 ya biometrike, hamwe na sensor ya Face ID

Yinjijwe muri iOS 17.3 nyuma y’ubujura bw’akabari n’ijoro rya club (aho abagizi ba nabi barebaga abahohotewe bandika kode ya iPhone 6 y’imibare, bakanyaga terefone, bagakoresha iyo kodegisi 6. Settings guhindura ijambo ryibanga rya Apple uwahohotewe, kubyara urufunguzo rwinyuguti 28, no gukuramo konti zabo muri banki), ** Kurinda ibikoresho byibwe (SDP) ** ihindura uburyo bwo kwemeza iPhone bukora.

Iyo Kurinda Ibikoresho Byibwe byafunguwe, bikurikiza ibyiciro bibiri bitandukanye byumutekano igihe cyose iphone yawe iri ** kure yikibanza kimenyerewe ** (cyangwa * igihe cyose * niba wahinduye igenamiterere rya SDP kuva "Away from Familiar Locations" Kuri "Always"):

  1. ** Icyiciro cya 1: Ibisabwa bikomereye gusa-Ibisabwa gusa (Zero Passcode Yagarutse): **
  2. Kugera ijambo ryibanga ryabitswe / iCloud Urufunguzo, gusaba ikarita ya Apple, kureba numero yawe ya karita ya Apple, cyangwa guhanagura ibirimo byose hamwe nibisabwa bisaba ** Indangamuntu ya Live cyangwa Touch ID scan **.
  3. Niba Face ID inaniwe kabiri, ** iOS NTIBIZAKURIKIRA ecran ya "Injira Passcode" **. Byanze gusa kwinjira kugeza ID ID cyangwa Touch ID ibigezeho.
  4. ** Icyiciro cya 2: Gutinda k'umutekano w'amasaha 1: **
  5. Kugirango uhindure konti ishobora guhura cyane, nko guhindura ijambo ryibanga rya konte ya Apple, gusohoka kuri konte yawe ya Apple, kuzimya Find My, kuzimya ibikoresho byibwe, kongeraho cyangwa kuvanaho ID ID / Touch ID biometrike, cyangwa gusubiramo igenamiterere ryose, iOS irasaba:
    1. ** Scan ya Biometric # 1 ** (ID ID / Touch ID) kugirango utangire ** iminota 60 yo kubara **;
    2. ** Gutegereza isaha 1 yuzuye **; NA
    3. ** Scan ya Biometric # 2 ** (ID ID / Touch ID) nyuma yiminota 60 irangiye.

Ikibazo cyihutirwa A: "Nicaye mu cyumba cyanjye bwite, kuki kurinda ibikoresho byibwe bihatira gutinda amasaha 1?"

Ibi bibaho kubwimpamvu eshatu zubuhanga: - ** Impamvu 1: ** Washyizeho Settings > Face ID & Passcode > Stolen Device Protection > Require Security Delay Kuri "Always" aho "Away from Familiar Locations". Iyo Kuri "Always", ugomba gutegereza isaha 1 no mubyumba byawe bwite. - ** Impamvu 2: ** Uherutse kugarura iPhone nshya, ivugurura iOS, uhindura Serivisi zaho, cyangwa ukanda Settings > Privacy & Security > Location Services > System Services > Significant Locations > Clear History. Bifata CoreLocation ** iminsi myinshi kugeza ibyumweru 2 byo kwishyuza nijoro hamwe na Wi-Fi yo gutura ** kugirango wandike aderesi nka "Ahantu hamenyerewe." - ** Impamvu 3: ** ** Nigute ushobora kurenga gutinda kumasaha 1 kuri terefone yawe nonaha: ** Ntabwo ** ntabwo ** ugomba guhindura ijambo ryibanga rya konte ya Apple kuri ecran ya iPhone. Fungura urubuga urwo arirwo rwose kuri mudasobwa (cyangwa Safari) hanyuma ujye kuri account.apple.com.

Ikibazo Cyihutirwa B: "Mugaragaza rya iPhone yanjye yacitse hejuru hejuru / Ikirwa cya Dynamic, kumena ID ID, no Kurinda Ibikoresho Byibwe ntibizanyemerera kwinjira muri passcode yanjye kugirango nzimye Find My yo gusana."

Ngiyo # 1 ibyuma-byo gusana gufata-22 muri iOS 17.3 na iOS 18: Kamera yawe ya TrueDepth infrared hejuru ya ecran irasenyuka, bityo Face ID ivuga "Face ID Is Not Available". Iyo ujyanye terefone mububiko bwa Apple cyangwa mu iduka ryo gusana, umutekinisiye aragusaba kuzimya ** Shakisha iPhone yanjye **, isaba ID ID, kandi kubera ko Kurinda ibikoresho byibwe BIKURIKIRA, ** terefone yawe yanze kukwemerera kwandika passcode yawe yimibare 6 aho kwandika ID ID. **

** Nigute wakemura indangamuntu yamenetse + Yibwe gufata ibikoresho byo kurinda-22 muminota 10: ** 1. ** Ongera usubize ahabanza: ** Ndetse hamwe na ID ID yamenetse hamwe no Kurinda ibikoresho byibwe, ** gufungura ecran yawe yo gufunga no kwemerera umugozi wa USB (Trust This Computer) iracyemera passcode yawe ya mibare 6. 2. ** Uburyo 1 bwo kuzimya Shakisha My idafite ID ID (Gukuraho Urubuga): ** - Shyira iPhone muri ** Indege Yindege ** cyangwa ** Imbaraga Yuzuye Yuzuye ** (niba terefone ikoreshwa kandi ihujwe na enterineti, icloud.com/find ntazerekana buto "Kura kuri Konti"). - Kuri mushakisha iyo ari yo yose ya mudasobwa, jya kuri icloud.com/find hanyuma winjire hamwe na imeri ya konte yawe ya Apple hamwe nijambobanga. - Hitamo iphone yawe ya interineti kurutonde rwa ** Ibikoresho byose ** hanyuma ukande ** "Kura kuri Konti" ** (cyangwa ** "Siba Iki Gikoresho" ** ukurikizaho ** "Kuraho" **). Ibi birahagarika Find My and Activation Lock iturutse muri seriveri ya Apple idakeneye kamera ya ID ID yamenetse kuri terefone. 3. ** Uburyo 2 (DFU / Kugarura uburyo bwo Kugarura): ** - Ubundi, shyira iPhone muri ** Recovery Mode ** (kanda hanyuma urekure vuba Volume Up, kanda hanyuma urekure vuba Volume Down, hanyuma ukande hanyuma ufate i Side Button kugeza umugozi-kuri-mudasobwa igaragara) hanyuma ukande ** Kugarura ** muri Finder / iTunes. Nyuma yo guhanagura birangiye, terefone igenda kuri "iPhone Locked to Owner" Gukora ecran ya ecran, aho wandika gusa imeri yawe ya konte ya Apple na ijambo ryibanga ** (nta ID ID ikenewe) kugirango uyikoreshe cyangwa uyishyikirize umutekinisiye wo gusana.

Inzira ya 3: Gufungura Konti ya Apple yapfuye (Umurage Umurage na Icyemezo cyurukiko)

Iyo uwo mwashakanye, umubyeyi, cyangwa umwana apfuye, konte yabo ya iPhone na iCloud ikubiyemo amafoto yimyaka yumuryango, inyandiko zumutungo, nubutumwa bwa nyuma.

Warning

** Ntuzigere ureka bene wabo bakeka passcode ya iPhone yuwapfuye inshuro 10. ** Nyuma ya 10 yikurikiranya ya passcode yibeshya kuri iPhone cyangwa iPad, iOS ishobora guhagarika burundu ecran ("iPhone Unavailable") cyangwa, niba Erase Data byashobojwe, crypto-shreds igikoresho cyibikoresho bya enterineti. Kureka terefone kuri charger hanyuma ukoreshe imwe munzira ebyiri zemewe n'amategeko hepfo:

  1. ** Inzira A: Washyizweho nk "" Umurage wa Apple Umurage "(digital-legacy.apple.com): **
  2. Niba umukunzi wawe yakwongeyeho nka ** Umurage Uhuza ** (Settings > [Name] > Sign-In & Security > Legacy Contact) mbere yo gupfa, ufashe ** 88-inyuguti Umurage Twandikire Urufunguzo ** (XXXX-XXXX-... ubitswe muri konte yawe ya Apple ya konte ya Apple, cyangwa yacapishijwe kurupapuro).
  3. Jya kuri digital-legacy.apple.com, injira, ohereza scan ya ** Icyemezo cyurupfu rwa **, hanyuma wandike ** Urufunguzo rwo Guhuza Umurage **.
  4. Mu masaha 24 kugeza kuri 72 yo kugenzura icyemezo cyurupfu, Apple ikora umurage wihariye wa konte ya Apple kuriwe ifungura ** kwinjira kumafoto ya iCloud ya nyakwigendera, Inyandiko, Ibaruwa, Guhuza, Kalendari, dosiye za iCloud Drive, hamwe nububiko bwibikoresho bya iCloud **, NA ** ikuraho Activation Lock ** mubikoresho byabo bya Apple. .ADP] **, Umurage Umurage ntushobora gutobora indobo ya E2EE idafite pasiporo igikoresho cyangwa urufunguzo rwo kugarura.)

  5. ** Inzira B: Nta murage washyizweho washyizweho (Ukoresheje Unid Fiduciary Access to Act Assets Act - RUFADAA): **

  6. Niba nyakwigendera * atarashizeho * Umurage Umurage kandi ntamuntu uzi passcode yibikoresho byabo cyangwa ijambo ryibanga rya konte ya Apple, ** Inkunga ya Apple ntishobora gutanga uburenganzira bushingiye gusa ku cyemezo cyurupfu nubushake **.
  7. Mu mategeko y’ibanga ya Leta zunze ubumwe z’Amerika (** Amategeko y’itumanaho yabitswe, 18 USC 2702 **) hamwe na ** Yavuguruwe Uniform Fiduciary Access to Act Assets Act (RUFADAA) **.
    1. Umuntu wapfuye yari nyiri konti zose zijyanye na konti yabo ya Apple ([Email/Apple ID]);
    2. Usaba ni we washyizweho mu buryo bwemewe n'amategeko ** Uhagarariye umuntu ku giti cye / Executif / Administrator ** wumutungo wa nyakwigendera;
    3. Uhagarariye umutungo akora nka nyakwigendera ** "agent" ** kandi uburenganzira bwabo bugizwe na ** "kwemererwa n'amategeko" ** nkuko bisobanurwa mu itegeko ryerekeye ubuzima bwite bw'itumanaho rya elegitoronike (18 USC 2701 n'ibikurikira) **; NA
    4. Urukiko rutegetse Apple Inc gufasha mu kugarura amakuru bwite kuri konti ya nyakwigendera (kuri konti zisanzwe zo kurinda amakuru).
  8. ** Kuraho ibyuma bifunga ibyuma bidafite icyemezo cyurukiko (al-support.apple.com).al-support.apple.com** mugushiraho ** Icyemezo cyumwimerere cyo kugurisha cyerekana ko wakiriye ** yerekana igikoresho cya ** Serial Numero cyangwa IMEI **, izina ryububiko, nitariki yo kugura. Isosiyete ya Apple izambura kure ibikorwa byo gufunga.

Inomero zihutirwa zo mukarere hamwe na protocole yikigo

Igihugu / Akarere Polisi & Numero yihutirwa Isubiramo rya Konti ya Apple, Gukora Gufunga & Imiyoboro yumutungo wa Digital
** Amerika ** ** 911 ** (Ubujura bukabije burimo gukorwa); Ibiro bya Polisi byaho byibwe-ibikoresho ** IMEI / Raporo ya Polisi Yumubare ** ** Byihutirwa Shakisha Ifunga ryanjye (No 2FA Bisabwa): ** icloud.com/find
** Kugarura Konti isanzwe Yikora: ** iforgot.apple.com
** Gukuramo ibyuma bifunga gukuraho: ** al-support.apple.com
** Umuyoboro Wandikirwa Umurage: ** digital-legacy.apple.com
** Inkunga ya Apple: ** 1-800-275-2273.
** Kanada ** ** 911 ** (Ibihe byihutirwa); Abapolisi baho Ntabwo byihutirwa kuri raporo yibikoresho Imiyoboro imwe ya Apple hejuru; intara yububasha bwa digitale yintara igengwa na ** Kugera kumutungo wa Digital hamwe na Fiduciaries Act **.
** Ubwongereza ** ** 999 ** cyangwa ** 112 ** (Ibihe byihutirwa); ** 101 ** (Polisi ntabwo byihutirwa: shaka nomero ya ** Yerekana Icyaha [CRN] **) ** Inkunga ya Apple UK: ** 0800 107 6285; hamagara imiyoboro yawe igendanwa yo mu Bwongereza kugirango ubuze SIM hanyuma ushireho ** IMEI ya iPhone yibwe kurutonde rwumutungo wa mobile mu Bwongereza (NMPR) **; kumenyesha uburiganya bwa banki kuri ** Ibikorwa byuburiganya (0300 123 2040) ** cyangwa hamagara 159.
** Umuryango w’ubumwe bw’ibihugu by’i Burayi ** ** 112 ** (Numero yihutirwa ya Pan-Europe) Munsi ya ** EU GDPR Ingingo ya 15 & Ingingo ya 20 **, urashobora gusaba kopi ya konte yumuntu utari E2EE metadata ifitwe na ** Apple Distribution International Ltd. ** binyuze privacy.apple.com, nubwo GDPR idashobora kurenga kubakiriya-zeru-ubumenyi bwibanga (ADP / Recovery Key).
** Australiya & Nouvelle-Zélande ** ** 000 ** (Ositaraliya) / ** 111 ** (Nouvelle-Zélande) ** Inkunga ya Apple Australiya: ** 1300 321 456 / ** Nouvelle-Zélande: ** 0800 168 277; saba abatwara telefone igendanwa ya Australiya gutangiza ** AMTA IMEI Block ** kumurongo wose wigihugu.

Tip

** Kora iri genzura ryiminota 3 uyumunsi kuri iPhone yawe ikora kugirango udashobora gufungwa burundu: ** 1. Jya kuri Settings > [Your Name] > Sign-In & Security > Account Recovery hanyuma ongeraho ** byibuze umwe mubagize umuryango wizewe cyangwa inshuti nka "Konti yo Kugarura Konti." ** Nubwo wakoresha urufunguzo rwinyuguti 28 hamwe na Data wo Kurinda amakuru, ibikorwa bya Recovery Contact biguha buto yo gutabara kumibare 6 niba urufunguzo rwa Recovery rwatakaye. 2. Jya kuri Settings > [Your Name] > Sign-In & Security > Two-Factor Authentication hanyuma ukande ** "Ongeraho Numero ya Terefone Yizewe" ** kugirango wongere numero ya terefone yuwo mwashakanye, umurongo w’ababyeyi, cyangwa nimero ya Google Ijwi nka ** wongeyeho 2FA numero **.

Ibibazo bikunze kubazwa

Niba naribagiwe urufunguzo rwanjye 28-rwo kugarura, nshobora gufata Passeport yanjye, Icyemezo cyamavuko, hamwe na noteri wa noteri mububiko bwa Apple kugirango umuyobozi ashobore gufungura konti yanjye iCloud?

Oya. Yaba umuyobozi wububiko bwa Apple Genius Bar cyangwa injeniyeri ya Apple Corporate afite ubushobozi bwa tekiniki bwo gusubiramo ijambo ryibanga rya konte ya Apple mugihe urufunguzo rwinyuguti 28 rushobora gukora kandi wabuze ibikoresho byizewe hamwe nurufunguzo rwa Recovery (kandi udafite aho uhurira na Recovery). Iyo ushoboje urufunguzo rwo kugarura ibintu, konte yawe yimuwe muri sisitemu ya escrow ya seriveri ya Apple. Niki `al-support.apple.com` irashobora gukora, niba utanze inyandiko yumwimerere yo kugurisha-inyemezabuguzi yerekana inomero yumubare wibikoresho cyangwa IMEI, ni ugukuraho ibyuma Gukora ibyuma bifunga iPhone yawe, iPad, cyangwa Mac kugirango ubashe gushyiraho ibyuma hamwe na Konti nshya ya Apple.

Kugarura Konti isanzwe ya Apple kugeza ryari (iforgot.apple.com) fata mugihe udakoresheje urufunguzo 28 rwo kugarura urufunguzo, kandi ndashobora kwihuta?

Niba ukoresha ibyemewe bibiri-byemewe (nta 28-Urufunguzo rwo Kugarura Urufunguzo), utanga icyifuzo cyo kugarura konti kuri `iforgot.apple.com` itera idirishya ryisuzuma ryamasaha 24 kugeza kuri 72, ikurikirwa nigihe cyo gutegereza Konti yo gutegereza (mubisanzwe iminsi 3 kugeza 14). Inkunga ya Apple ntishobora kugabanya intoki iki gihe cyumutekano. Ariko, urashobora kwihutisha igenzura ryambere ukoresheje: (1) gutangiza icyifuzo cya App Support ya Apple kuri iPhone / iPad yumuryango wumuryango, (2) kugenzura CVV nigihe cyo kurangiriraho ikarita yinguzanyo wabitswe muri dosiye yawe ya Apple Pay, kandi (3) kwimura numero yawe ya terefone kuri SIM / eSIM ubanza kugirango uhite ubona kode yo kugenzura SMS ako kanya.

Kuki Apple yahagaritse gitunguranye iminsi 10 yanjye iforgot.apple.com Kubara Konti Kubara Kumunsi wa 8?

Niba utangiye icyifuzo cyo kugarura konti muburyo butaziguye kubikoresho (cyangwa niba ufite indi iPad, Mac, cyangwa iPhone ishaje byinjiye muri konte yawe ya iCloud), hanyuma umuntu agafungura agakoresha icyo gikoresho cyinjiye mugihe cyahujwe na enterineti mugihe cyo kubara, seriveri ya Apple ibona traffic yemewe yemewe mugikoresho cyizewe hanyuma ugahagarika icyifuzo cyo kugarura konti. Mugihe utanze icyifuzo kuri `iforgot.apple.com`, kuzimya buri gikoresho cya Apple ufite gifitanye isano niyi Konti ya Apple kugeza igihe Apple yandikiye cyangwa ikoherereza imeri ko idirishya ryo kugarura ryiteguye.

Niba mugger yibye iPhone yanjye idafunze akampatira kubabwira passcode yanjye ya mibare 6, "Kurinda ibikoresho byibwe" birababuza rwose kwiba indangamuntu yanjye ya Apple?

Niba Kurinda Ibikoresho Byibwe (SDP) byafunguwe kandi ubujura bukaba kure yurugo rwawe / akazi (cyangwa niba SDP yashizwe kuri "Buri gihe"), yego: nubwo mugger ifite iphone yawe idafunze kandi ikamenya passcode yawe yimibare 6, ntibashobora gukoresha iyo passcode kugirango uhindure ijambo ryibanga rya konte ya Apple, ntishobora kwinjizamo urufunguzo rwa enterineti, ntushobora kubyara urufunguzo rwa enterineti, ibyo bikorwa byose bisaba biometriki nzima yo mumaso yawe no gutinda kumasaha 1. Ariko, mugger irashobora gufungura porogaramu yawe ya Mail, ubutumwa bugufi, cyangwa porogaramu za banki zemerera passcode gusubira inyuma. Jya kuri `icloud.com/find` muminota mike yubujura hanyuma ukande "Mark As Lost" cyangwa "Siba Iki Gikoresho".

Nshobora kuzimya URUPAPURO rwanjye 28 rwerekana Recovery nonaha niba ngifite iPhone-Mac yinjiye, nubwo nabuze impapuro nanditseho urufunguzo rwinyuguti 28?

Yego. Niba warafunguye urufunguzo rwa 28 rwerekana Recovery hanyuma ukabura impapuro, mugihe cyose iPhone, iPad, cyangwa Mac yawe iracyinjira kandi uzi passcode yayo ya ecran: Fungura `Settings > [Your Name] > Sign-In & Security > Recovery Key`. Uhereye imbere muri iyo menu, urashobora guhinduranya urufunguzo rwo kugarura ibintu (niba udakoresha uburyo bwo kurinda amakuru yambere) CYANGWA ukande "Kurema urufunguzo rushya" kugirango uteshe urufunguzo rwatakaye kandi ubyare ibintu bishya-28-inyuguti `RK-...` urufunguzo ukoresheje igikoresho cyawe gusa cyimibare 6 yimibare.

Kuyobora

Inkomoko nubuyobozi

  • Isosiyete ikora mudasobwa ya Apple Inc: * Umutekano wa Konti ya Apple, Kwemeza Ibintu bibiri, Urufunguzo rwo Kugarura (RK-), hamwe no Kurinda Amakuru Yambere Kurinda iCloud *.
  • Inkunga ya Apple Porotokole yemewe: * Nigute wakoresha kugarura konti (HT204921), Shiraho Urufunguzo rwo Kugarura (HT208072), hamwe no Kurinda Ibikoresho Byibwe kuri iPhone (HT212510) *.
  • Inyandiko zemewe n'amategeko za Apple:HT208510) na RUFADAA Ibisabwa Ibisabwa *.
  • Komisiyo ishinzwe amategeko (Reta zunzubumwe za Amerika): * Ivugururwa rya Uniform Fiduciary Kubona Umutungo wa Digital (RUFADAA, 2015) * hamwe n’itegeko ryitumanaho ryabitswe (* 18 USC 2701 - 2702 *).
  • Ikigo cy’igihugu gishinzwe umutekano wa cyber (NCSC, Ubwongereza) na CISA (Amerika): * Ubujura bw’ibikoresho bigendanwa no kugabanya ibikoresho byo gufunga ibikoresho *.