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First hours and days after a death at home: a gentle checklist

आपतकालीन नम्बरहरू देश अनुसार फरक हुन्छन्. यो पृष्ठले 911 प्रयोग गर्दछ, संयुक्त राज्य र क्यानाडाको लागि नम्बर। धेरै अन्य देशहरूले 112, 999, वा अर्को नम्बर प्रयोग गर्छन्। आफ्नो देशको लागि नम्बर खोज्नुहोस्.

When someone dies at home, there are suddenly many things people say need to be done. Please take a breath. Almost none of them need to be done today. This page puts them in a calm order, so that you can see what can wait, and so you can do one small thing at a time.

यदि तपाईं सुन्न, आँसु, भ्रमित, वा सोच्न असमर्थ महसुस गर्नुहुन्छ भने तपाईंले केहि गलत गरिरहनुभएको छैन। शोक र आघातले साधारण कार्यहरूलाई पनि ठूलो महसुस गराउन सक्छ। सही सेवामा पहिलो कल बाहेक यहाँ केहि पनि हतार गर्नु आवश्यक छैन, र यदि तपाइँ यो पढ्दै हुनुहुन्छ भने, त्यो कल सायद पहिले नै बनाइएको छ। यदि यो छैन भने, गाइडहरू a sudden death at home and an घरमा मृत्युको आशा explain who to ring.

अब यो गर्नुहोस्

  1. Make sure the right person has been told. If you have not already, call the hospice, nurse, doctor, or your local emergency number (911 in the United States and Canada, 112 across the European Union, 999 in the United Kingdom). See the आपतकालीन नम्बरहरू page for others.
  2. Sit down, drink water, and eat something small. Your body has had a shock.
  3. Ask one person to stay with you. A friend, neighbour, or relative can answer the door and the phone while you rest.
  4. Keep the room as it is until the professionals tell you otherwise, especially after an unexpected death.
  5. Write down one list of the names and phone numbers of people who need to be told, and ask someone else to help with the calls.
  6. Leave everything else for later. Funeral choices, bank accounts, and belongings can wait for days or weeks.

तिमीले केही गलत गर्दैनौ

There is no correct way to behave after a death. Some people take charge and make lists. Some people cannot get out of a chair.

Some people cry for hours, and some do not cry at all. All of this is normal.

You may also feel pressure from relatives, from the funeral home, or from your own mind to "get things done". It is true that some steps have deadlines, but they are measured in days, not minutes, and professionals can help you meet them. If someone tells you that you must decide something immediately and you are not sure, you can say, "I need a little more time."

You are allowed to slow down. You are allowed to ask for help. You are allowed to say, "Can you explain that again," as many times as you like.

The order of things

This table shows what usually needs doing and roughly when. Timeframes vary by country, so treat these as a general guide and check locally.

कहिले What Who can help
पहिलो घण्टा Confirm the death with a nurse, doctor, paramedic, or police Emergency number, hospice, doctor
First day Arrange for the person to be collected by a funeral director or released by the coroner Funeral director, coroner's office
First day Tell close family, and arrange care for children and pets Friends, relatives
First days Obtain the medical certificate or confirmation of death from the doctor or coroner Doctor, coroner's office
First week Register the death and get copies of the death certificate Registrar, civil records office
First week Plan a funeral or farewell Funeral director, faith leader
First weeks बैंकहरू, रोजगारदाताहरू, सरकारी कार्यालयहरू, र बीमाकर्ताहरूलाई भन्नुहोस् परिवार, वकील वा वकील
पछि इच्छा, सम्पत्ति, सम्पत्ति, र सामानहरूसँग व्यवहार गर्नुहोस् Executor, solicitor or attorney

Every step has helpers. You do not need to do these alone.

पहिलो दिनको लागि एक साधारण प्रवाह

flowchart TD
    A["घरमै मृत्यु भएको छ"] --> B["Death confirmed by doctor, nurse or paramedic"]
    B --> C["Doctor or coroner decides on the certificate"]
    C --> D["Funeral director collects your loved one"]
    D --> E["Tell close family and look after children and pets"]
    E --> F["Register the death and order copies of the certificate"]
    F --> G["Plan the funeral or farewell at your own pace"]
    G --> H["Tell banks, employers and agencies over the coming weeks"]
    H --> I["Deal with the estate when you feel ready"]

Hour by hour: the first day

The first hour

The most important thing in the first hour is that the death is confirmed by someone authorised, and that you are looked after. If paramedics, police, or a nurse are with you, you can let them lead. Ask them to write down their name, what will happen next, and who you should call.

You may want to sit with your loved one. You may want to say a prayer or a goodbye. You may want to open a window or light a candle.

These are all fine. If the death was unexpected, try to leave the room as it is until the professionals say it is okay to change it.

The next few hours

Once the person has been taken care of, you can start to take stock. Here is a small checklist for the first day:

  • Drink water and eat something, even if only a little.
  • Have a friend or relative stay with you.
  • Tell the people who need to know most urgently, such as close family.
  • Arrange care for children, older relatives, and pets.
  • Ask the professionals what will happen to your loved one and when.
  • Ask for a contact name and phone number for the coroner's office or funeral director.
  • Write down anything you are told, or ask someone to write it for you.
  • Try to rest, even if you cannot sleep.

Telling close family

Telling family is one of the hardest tasks. It is kind to tell the closest people by phone or in person, rather than by text or social media. If you cannot bear to make the calls, ask a trusted person to do it for you, and give them the facts to share.

Keep it simple: who died, roughly what happened, and that you will be in touch with more information. You might say, "I am so sorry to tell you that Mum died this morning at home. We have called the doctor, and I will phone again when I know more." Ask them not to post anything online until the family agrees.

बच्चाहरूलाई सुनाउँदै

Children need to hear truthfully and gently what has happened, ideally from someone they trust. The guide on telling children and teens about a death gives simple wording by age.

Pets in the home

घरपालुवा जनावरहरू चिन्तित, भ्रमित वा व्यक्तिलाई खोजिरहेका हुन सक्छन्। तिनीहरूलाई शान्त, खुवाउने, र सुरक्षित राख्नुहोस्। यदि तपाईं अहिले तिनीहरूलाई हेरचाह गर्न सक्नुहुन्न भने, साथी वा छिमेकीलाई केही दिनको लागि लैजान भन्नुहोस्।

Dogs still need to be walked, and cats need food, water, and a clean litter tray. Be aware that pets may also grieve.

The medical certificate and the coroner

A death needs an official record of the cause. In most countries, this is done by a doctor who completes a medical certificate. If the death was sudden, unexplained, or happened in certain circumstances, the death is reported to a coroner or medical examiner instead.

If a doctor signs the certificate

If your loved one had a known illness and a doctor had seen them recently, the doctor can usually sign the certificate. They will give you a document, or send it to the registrar or funeral director. You will use that to register the death.

If a coroner is involved

If the death was unexpected, the coroner or medical examiner may take responsibility for finding the cause. They may order a post-mortem examination. This can take days, and sometimes longer. The coroner's office should give you a contact person and tell you when your loved one can be released to a funeral director.

You can ask the coroner's office: "When do you expect to release my loved one? Who should I call?" Many offices have a bereavement officer who can help.

Note

A post-mortem examination is not a sign that something terrible happened. It is a way of giving the family a clear answer. If a religious or cultural belief makes this difficult, tell the coroner's office as early as possible, because in some places there are options to limit what is done.

Funeral home or funeral director

A funeral director looks after the person who has died, helps with paperwork, and arranges the funeral. You can choose any funeral director. You do not need to choose the first one you are given, though the first few hours may feel pressured.

Choosing one

Ask friends, a faith community, or the hospice team for suggestions. You can call two or three and ask about prices and what is included. They should give you a written price list on request.

In the United States, the Federal Trade Commission's Funeral Rule requires funeral homes to provide an itemised price list. In the United Kingdom, funeral directors must show their prices and provide written quotes. In other countries, ask for the same.

What to ask

  • What is the total cost, in writing, and what is not included.
  • When can they collect your loved one.
  • Can family visit or see the person before the funeral.
  • What documents do they need from you.
  • Do they have experience with your family's faith or cultural needs.
  • Can they help with registering the death and ordering copies of the certificate.

If something goes wrong with a funeral home, see the guide on funeral home mix-ups, delays, or price gouging।

Cost worries

Funerals can be expensive. If money is a worry, tell the funeral director honestly. Many offer simple or direct options, and some countries have government help for funeral costs.

In the United Kingdom, a Funeral Expenses Payment may be available for people on certain benefits. In other countries, local councils, faith groups, or charities may help.

मृत्यु दर्ता र प्रमाणपत्रको प्रतिलिपि प्राप्त गर्दै

Every country has an official process to register a death. This produces the legal death certificate. Many tasks, such as closing bank accounts, claiming insurance, and handling property, need certified copies.

In the United States

The funeral home usually files the death certificate with the state or county civil records office. The medical certifier, such as the doctor or medical examiner, completes the cause of death. The funeral director can order certified copies, and you will usually need several. Fees vary by state.

In the United Kingdom

The death is registered at a register office, normally within five days in England and Wales (eight days in Scotland), unless a coroner is involved, in which case the registrar will tell you when. A relative usually registers, bringing the medical certificate. The government's Tell Us Once service can notify many government departments in one go. GOV.UK explains how to book and what to bring.

In Canada

The funeral home generally registers the death with the provincial or territorial civil registration office. The doctor or coroner completes the medical certificate. Certified copies are ordered through the provincial agency or the funeral home.

अस्ट्रेलियामा

The funeral director generally registers the death with the state or territory registry of births, deaths, and marriages. A doctor or coroner provides the certificate. Copies can be ordered through the registry, and Services Australia has an online guide for what to do after a death.

In other countries

Most countries require a doctor's certificate and registration within days or weeks. Local authorities, a funeral director, or your embassy can help you if you are abroad. See the आपतकालीन नम्बरहरू page for consular help.

Medicines and medical equipment

After a death, there may be medicines, oxygen cylinders, syringes, patches, and equipment left in the home. You do not need to clear them quickly, but it is safer to deal with them within a few days, especially if children or pets are in the home.

Medicines

Official guidance in many countries is similar:

  • औषधिहरू बच्चाहरू र घरपालुवा जनावरहरूको पहुँचबाट टाढा राख्नुहोस्।
  • Do not give leftover medicines to anyone else.
  • Do not keep strong painkillers or controlled drugs around the house for longer than needed.
  • Use a pharmacy take-back scheme, a community take-back day, or the hospice's own disposal arrangement.
  • In the United States, the Food and Drug Administration and Drug Enforcement Administration recommend drug take-back options first. If none is available, the FDA gives steps for household disposal and lists a small number of medicines that may be flushed.
  • In the United Kingdom, the NHS advises returning unwanted medicines to a pharmacy. Do not put them in household bins or flush them.

If you are not sure, ask the hospice nurse, the doctor, or a pharmacist. They will not judge you, and they deal with this every day.

Needles and sharps

If there are syringes or needles, do not put them in the regular rubbish. Ask your pharmacy or local health service about a sharps container and disposal.

Equipment

Hospital beds, oxygen concentrators, walkers, and similar items are often loaned. The loan provider can tell you how to return them. There is no need to do this in the first days.

Securing the home

When someone has died, the home may be empty for a time. A few simple steps can protect it.

  • Lock doors and windows, and check that spare keys are accounted for.
  • Ask a trusted person to check the house regularly, and collect the post.
  • Redirect or hold mail through the postal service, if the person lived alone.
  • Put valuables, passports, and important papers in one safe place.
  • Turn off the oven, space heaters, and anything that could cause a fire.
  • Empty the refrigerator of food that will spoil, and take out the rubbish.
  • In winter, keep the heat on low to protect pipes. The guide on frozen pipes explains why.
  • Arrange for plants, fish, birds, or other pets to be cared for.
  • Tell the insurer if the home will be empty for a long time, as some policies have limits.

Be careful with public notices

Burglars and scammers sometimes read funeral notices and obituaries to find empty homes. When you publish a notice, avoid giving the address and the date and time of the funeral together if the home will be empty. Ask a friend to stay at the house during the funeral.

Scams after a death

Scammers sometimes contact bereaved families, claiming that the person owed money or that there is an unclaimed inheritance. Do not pay or share personal details on a phone call or message you did not expect. The guides on scams and fraud and on ऋण सङ्कलनकर्ताले मृत्यु पछि माग गर्दछ explain your rights.

Money and accounts: what can wait

You do not need to deal with banks, utilities, and subscriptions in the first days. Most can wait a week or more. A few quick steps can be useful, but only when you feel ready:

  • Look for a will, and keep it safe.
  • Make a list of the person's bank, pension, and insurance accounts, using their post and email.
  • Tell the person's employer, if they were working.
  • Do not cancel anything until you know what is paid by direct debit or automatic payment. Cancelling a bill too early can cause problems.
  • Do not pay the person's debts from your own money until you have advice. In many countries, the family is not responsible for a deceased person's debts, but the estate may be.

If the estate is complicated, a solicitor or attorney can help. The guide on probate and executor emergency authority सामान्य समस्याहरू व्याख्या गर्दछ, र गाइडमा मेडिकेड सम्पत्ति रिकभरी may matter for United States families.

पहिचान चोरी विरुद्ध सुरक्षा

Criminals sometimes misuse the identities of people who have died. Once the death is registered, you can ask the main credit reporting agencies in your country to mark the person's file as deceased. In the United States, this means contacting the three major credit bureaus, and in the United Kingdom, the Deceased Preference Service and credit reference agencies. The guide on पहिचान चोरी प्रतिक्रिया थप विवरण छ।

Digital life and phones

You may wonder what to do about a loved one's phone, email, and social media. There is no hurry. Keep the phone charged and in a safe place, and do not give out passwords.

Many services have a process for memorialising or closing accounts that needs a death certificate. This can wait for weeks.

यदि व्यक्तिको फोनले मृत्युको बारेमा थाहा नभएका व्यक्तिहरूबाट सन्देशहरू प्राप्त गरिरहन्छ भने, यो पीडादायी हुन सक्छ। केही समयको लागि सूचनाहरू बन्द गर्ने र साथीलाई जाँच गर्न सोध्ने विचार गर्नुहोस्।

Planning the funeral or farewell

There is no right way to say goodbye. You may choose a traditional funeral, a simple cremation, a memorial service, a celebration of life, a religious service, a green burial, or a small gathering at home. Some families wait weeks before holding a service so that far-off relatives can travel.

If the person left instructions, such as in a will or a note, they may guide you, but they are not always legally binding. Talk with close family, and with the funeral director or a faith leader, about what feels right.

Children and the funeral

Children may want to attend, and it can help them feel included. The guide on telling children and teens about a death explains how to prepare them and how to give them a choice.

Different cultures and faiths

Many faiths have rituals soon after death, such as washing, particular words, or burial within a day. Tell the funeral director and the professionals who attend early. In many countries they can speed up paperwork or arrange for a community leader to help.

If the person rented their home or lived in shared housing

If your loved one rented the home, rent and the tenancy do not stop at the moment of death, but you are not expected to solve this in the first days. Contact the landlord or housing provider by phone or letter when you are ready, say that the tenant has died, and ask what they need. Many landlords are understanding, and in many places the tenancy can be ended by notice within a set period.

Do not hurry to clear the home. Belongings may belong to the estate, and it can be helpful to wait until you know who will act as executor or administrator. If you are worried about how long the home will stay empty, or about pressure from a landlord, an advice service or a solicitor or attorney can explain the rules where you live.

Taking time off work and school

Most people need at least a few days away from work or school after a death. Many employers allow bereavement leave, and some countries give a legal right to it. Tell your employer or school simply, "A close family member has died, and I need some time." You do not have to give details.

If you are a student, a teacher or counsellor can often arrange extra time for assignments. If you are a parent, let your child's school know early, so teachers can be gentle and watch for signs that your child is struggling.

The first night

The first night can be very long. The house may feel different, and you may not want to be alone. If you can, ask someone to stay with you, or go to stay with someone else. Sleep may be broken, with early waking or vivid dreams, and that is common.

A few small comforts can help. Keep a light on if you want. Have water by the bed.

Put your phone on silent, with only a few trusted people allowed to reach you. If your mind keeps racing, write down what you are thinking or a list of tomorrow's tasks, so that you can set it aside.

Keeping small things safe

In the early days, a few small things are worth setting aside before anyone starts clearing:

  • Photographs, letters, and personal papers.
  • Jewellery, watches, and items with sentimental meaning.
  • Address books, diaries, and the phone.
  • Wills, insurance documents, and bank statements.
  • Keys, passports, and identity papers.

You do not need to sort them yet. Put them in a box or drawer and label it. Decisions about belongings can wait until you are ready, and you can ask a relative to be with you when you start.

Looking after yourself in the first days

It is easy to forget yourself when there is so much to do. You are also grieving. Try to make time for these basics:

  • Eat regularly, even if it is only toast or soup.
  • पानी पिउनुहोस्, र रक्सी कम राख्नुहोस्।
  • सकेपछि सुत्नुहोस् र सुत्न नसके पनि आराम गर्नुहोस्।
  • बिस्तारै सार्नुहोस्, यदि तपाईं सक्षम महसुस गर्नुहुन्छ भने छोटो पैदल यात्रा गर्नुहोस्।
  • Talk to someone who listens without trying to fix things.
  • मद्दतको लागि सोध्नुहोस् र यो प्रस्ताव गरिएको बेला स्वीकार गर्नुहोस्।

If you are the one handling everything, share the tasks. Make a list, and give a name to each item. People often want to help and do not know how.

गाइड अन तीव्र शोकमा आफ्नो हेरचाह गर्दै covers physical symptoms, sleep, and warning signs that mean it is time to seek help. If you ever think about harming yourself, call your local emergency number or a crisis line right away. In the United States and Canada, you can call or text 988.

Tip

If you are not sure what to do next, pick the smallest task on your list, such as drinking a glass of water or texting one person. When that is done, you can pick another. Small steps count.

Support available to you

Many places offer bereavement support, often free. Examples:

  • धर्मशाला र उपशामक हेरचाह टोलीहरू, जसले प्रायः मृत्यु पछि एक वर्ष वा सोभन्दा बढी समयसम्म परिवारहरूलाई समर्थन गर्दछ।
  • Your doctor, who can refer you to counselling.
  • In the United Kingdom, Cruse Bereavement Support and the NHS.
  • In the United States, local hospice bereavement programmes and community groups.
  • In Canada and Australia, community bereavement services and grief support groups through hospices and health services.
  • Faith leaders and community groups.
  • Online and phone support lines in many countries.

You can ask the funeral director, the hospice, or your doctor for a local contact. You do not have to decide today.

A note on first aid training

If you want to feel more prepared for future emergencies, consider a hands-on first aid course from the Red Cross, St John Ambulance, or a local provider. There is no need to do this now, and nobody should feel pressure. It is simply an option for later.

बारम्बार सोधिने प्रश्नहरू

कति चाँडो मृत्यु दर्ता गर्न आवश्यक छ?

It depends on the country. In England and Wales it is usually within five days, in Scotland within eight days, and in many other places within a few days to a few weeks. The doctor, coroner, or funeral director can tell you the exact deadline and help with the process. If a coroner is involved, the registrar will tell you when you can register.

Do I have to choose a funeral home straight away?

No. You can take time to think, ask for suggestions, and compare prices. The person who has died will be looked after in the meantime. A good funeral director will not pressure you, and you can ask for a written price list before you decide.

What should I do with my loved one's medicines?

Keep them out of reach of children and pets and do not give them to anyone else. Take them to a pharmacy take-back scheme or follow the hospice or doctor's advice. In the United States, the Food and Drug Administration and Drug Enforcement Administration recommend take-back programmes first, and in the United Kingdom the NHS recommends returning them to a pharmacy.

Is it normal to feel nothing, or to feel everything at once?

Yes. Shock can make people feel numb, and grief can bring waves of strong feelings that come and go without warning. There is no correct way to feel, and your reactions do not measure how much you loved the person. If your feelings become overwhelming, or you have thoughts of harming yourself, tell someone right away and contact a crisis line or emergency services.

श्रोतहरुले जाँच गरे

  • GOV.UK (United Kingdom): "What to do after someone dies", "Register a death", "Tell Us Once", and "Get help with funeral costs".
  • NHS (United Kingdom): "What to do after someone dies" and guidance on returning unwanted medicines.
  • Federal Trade Commission (United States): The Funeral Rule and consumer guidance on funerals.
  • Food and Drug Administration and Drug Enforcement Administration (United States): safe disposal of medicines and take-back programmes.
  • Centers for Disease Control and Prevention, National Center for Health Statistics (United States): death certificates and civil records.
  • Government of Canada and provincial civil registration offices: registering a death.
  • Services Australia and state registries of births, deaths and marriages: what to do after a death.
  • National Hospice and Palliative Care Organization (United States) and Hospice UK: guidance on the first days after a death.
  • Red Cross (American Red Cross, British Red Cross): bereavement support.

Rules and deadlines differ by country, state, and region. Check with your local registrar, coroner, or funeral director.

सम्बन्धित गाइडहरू