Ale dirèk nan kontni an

Sekirize oswa Memoryalize rezo sosyal yon moun ki mouri kont magouy sou lapenn

Lè yon manm fanmi oswa yon zanmi pwòch mouri, pwofil medya sosyal aktif yo, bwat resepsyon imèl yo, ak kont depo nwaj yo imedyatman vin sib pou sibè kriminèl òganize. Magouyè yo grate avi nekroloji piblik yo ak posts omaj nan kèk èdtan apre yon lanmò pou yo lanse lyen antèman fwod, diplike kanpay GoFundMe, ak kontwòl kont ki eksplwate zanmi ak fanmi nan lapenn. Lè w konnen kijan pou fèmen prezans dijital yon moun ki mouri a, sispann magouyè fineray an tan reyèl, epi soumèt demann ofisyèl pou yo bliye oswa efase pèmanan, sa pwoteje ni eritaj moun ou renmen an ni kominote ki nan lapenn yo.

Fè sa kounye a

  1. Pa konekte ak modpas moun ki mouri a pou efase kont la. Dapre lwa sou enfòmasyon prive ak krim sou òdinatè yo nan anpil jiridiksyon (ki gen ladan Lwa sou Fwod ak Abi Odinatè Ozetazini ak Lwa sou mal itilizasyon òdinatè nan Wayòm Ini a), lè w konekte sou kont yon lòt moun san otorizasyon legal eksplisit, sa ka vyole kondisyon sèvis platfòm yo epi deklanche fèmen sekirite otomatik ki ka telechaje foto fanmi an.
  2. Prezève aksè fizik nan smartphone moun ki mouri a ak kat SIM la. Kenbe telefòn mobil moun ki mouri a chaje epi pa anile sèvis telefòn selilè yo touswit. Si ou dezaktive nimewo telefòn yo, transpòtè mobil yo resikle epi reasiyen nimewo sa a nan 30 a 90 jou, sa ki pèmèt yon etranje oswa vòlè idantite entèsepte kòd otantifikasyon de faktè SMS (2FA) ak vòlè kont.
  3. Afiche yon avètisman tronpe dey imedyat sou pwòp pwofil medya sosyal ou. Tag manm fanmi imedya yo epi enfòme zanmi yo sou dat egzak, lè, ak kote fizik sèvis memorial la. Di klèman ke fanmi an p ap pa janm chaje yon frè oswa mande pou verifikasyon kat kredi pou gade yon antèman an dirèk, epi lis yon sèl lyen verifye si yon kanpay crowdfunding lejitim egziste.
  4. Bay yon zanmi fanmi ou fè konfyans pou kontwole kòmantè omaj yo kòm yon "Usher dijital." Magouyè yo afiche fo lyen difizyon ak fo paj pou ranmase lajan nan seksyon kòmantè yo nan anons lanmò nan kèk minit apre piblikasyon an. Lè w gen yon zanmi ki deziyen kache, rapòte, epi bloke kòmantè spam yo epaye fanmi yo nan lapenn pou yo fè fas ak èskro jou antèman an.
  5. Rasanble dokiman ofisyèl platfòm medya sosyal yo mande yo. Chèche yon eskanè wo rezolisyon oswa yon foto sètifika lanmò ofisyèl (oswa sètifika koronè a, lyen nekroloji, oswa pwogram kommemorasyon tanporè) ansanm ak prèv otorite ou kòm fanmi pwochèn oswa egzekitè byen imobilye (tankou yon batistè, yon sètifika maryaj, oswa yon lèt testaman).
  6. Soumèt demann ofisyèl Memoryalizasyon oswa Retire Kont dirèkteman nan chak platfòm. Deside ak fanmi w si wi ou non ou vle pwofil la konvèti an yon omaj pèmanan (kote mo "Sonje" parèt akote non yo epi pèsonn pa ka konekte) oswa efase pèmanan nan entènèt la, epi soumèt demann verifye a atravè pòtal devwe chak platfòm.
flowchart TD
    Start["Lanmò yon moun ou renmen"] --> DeviceCheck["Sekirize Telefòn Fizik epi kenbe SIM aktif"]
    DeviceCheck --> ScamGuard["Post Avètisman Piblik kont fo antèman Livestreaming ak Crowdfunding"]
    ScamGuard --> Decision{"Desizyon Fanmi: Memoryalize oswa Efase?"}
    Decision -->|Preserve Profile and Photos as Tribute| MemCheck{"Èske Platfòm sipòte Memoryalizasyon?"}
    MemCheck -->|Yes: Facebook, Instagram, LinkedIn, Apple| SubmitMem["Soumèt Nekroloji oswa Sètifika Lanmò atravè Fòm Memoryalizasyon"]
    MemCheck -->|No: X, TikTok, Snapchat, Pinterest| SubmitDeact["Telechaje Medya Piblik epi Soumèt Demann Dezaktivasyon Verifye"]
    Decision -->|Permanently Remove Account| DocGather["Rasanble Sètifika Lanmò Sètifye + Prèv Otorite Legal"]
    DocGather --> SubmitDel["Soumèt Fòm Ofisyèl pou Suppression Devèy sou Platfòm"]
    SubmitMem --> LockCheck["Pwofil fèmen: badj 'Sonje' te ajoute epi koneksyon enfim"]
    SubmitDeact --> GoneCheck["Kont fèmen nèt epi retire nan rechèch la"]
    SubmitDel --> GoneCheck

Konprann menas post-mortem la: ki jan scamers deuil opere

Sibèrkriminèl yo sèvi ak scrapers entènèt otomatik pou kontwole nekroloji jounal sou entènèt yo, sit entènèt fineray yo, ak hashtags medya sosyal piblik yo tankou #RIP, #GoneTooSoon, #CelebrationOfLife, ak #FuneralService. Nan kèk èdtan apre yon fanmi afiche yon omaj oswa anons, sendika kriminèl yo lanse kat atak diferan ki vize graf sosyal moun ki mouri a.

1. fo antèman an livestream kat kredi tronpe

Sa a se youn nan èskrokri deyaj ki pi rapid yo rapòte bay Komisyon Komès Federal Etazini (FTC), Fwòd Aksyon Wayòm Ini a, ak Komisyon Konpetisyon ak Konsomatè Ostralyen an (ACCC). - Kijan atak la fonksyone: Magouyè yo kreye yon paj Facebook, yon pwofil Instagram oswa yon paj Evènman lè l sèvi avèk foto pwofil moun ki mouri a yo vòlè li a ak non konplè, ki te swiv pa mo tankou "Memorial Service Live Stream" oswa "Funeral Broadcast HD." - Anbiskad la: Kont bot otomatik reponn a chak kòmantè nan lapenn sou pòs reyèl anons fanmi an, kole yon lyen ki mennen nan yon sit entènèt ekstèn oswa fo gwoup Facebook ki reklame yo emèt antèman an an dirèk pou zanmi ak fanmi ki pa ka patisipe an pèsòn. - The theft: When a mourner clicks the link during the actual hour of the funeral, the webpage displays a fake video player that asks the viewer to "Register for Free" or "Verify Your Identity with a Credit Card ($0.00 or $1.00 charge) to Watch the Broadcast." Victims who enter their card numbers have their accounts drained immediately or enrolled in recurring offshore subscription charges, while no livestream ever plays.

2. Cloned crowdfunding and fake memorial fund fraud

When a sudden death occurs, especially involving a young person, an accident, or a parent with young children, friends naturally look for ways to contribute to funeral expenses or a family support fund. - How the attack works: Fraudsters copy the exact text and family photographs from a legitimate obituary or real crowdfunding page and launch counterfeit campaigns on GoFundMe, Spotfund, PayPal Pools, or Venmo/CashApp handles using a nearly identical name. - The ambush: The scammers direct-message the deceased person's contacts list or reply to tribute posts asking for urgent donations to "cover remaining burial plot costs before Friday." - The defense: If the family creates an official memorial fund or charity donation link, every family member should share the exact same URL and state explicitly: "This is our family's only authorized memorial fund. Do not send money to any other link, CashApp tag, or direct message request."

3. Dormant account takeover ("ghost hijacking")

An unmonitored social media profile is an ideal target for account takeover because the rightful owner will never notice suspicious login alerts or password reset emails. - How the attack works: Attackers check leaked credential databases from historic data breaches to see if the deceased person reused a password across their email or social media accounts. Alternatively, if the family cancels the deceased person's mobile phone plan, the attacker waits until the phone number is reassigned or ports it to intercept SMS recovery codes. - The ambush: Once inside the deceased person's Facebook, Instagram, or X account, the scammer either quietly messages close friends asking for emergency loans or suddenly changes the profile picture and uses the trusted, years-old account to peddle cryptocurrency scams, fake event tickets, or malicious links. Seeing messages arrive from a recently deceased friend's profile causes severe emotional trauma to surviving loved ones.

4. Post-mortem identity theft ("ghosting")

Beyond social media, identity thieves harvest three key data points from well-meaning tribute posts and public profiles: the deceased person's full legal name (including middle name and maiden name), exact date of birth, and city of birth or residence. Combined with funeral home notices that list surviving parents' and spouses' names, criminals have enough personal identifiable information (PII) to apply for fraudulent credit cards, tax refunds, or government benefits before credit bureaus and government registries process the death certificate.

Never post the deceased person's exact birth date, maiden name, or home address in public tributes

When writing a social media tribute or public obituary, avoid including the deceased person's exact day, month, and year of birth together with their mother's maiden name or street address. Leaving out the exact birth date and maiden name prevents identity thieves from passing knowledge-based security questions at banks, mobile carriers, and credit bureaus.


Memorialization vs. permanent deletion: deciding what is right for your family

Before submitting official forms to social networks, gather key family members and the estate executor to decide whether each account should be memorialized or permanently deleted. Once an account is permanently deleted, its photographs, videos, voice messages, and comment threads cannot be recovered after a brief grace period.

Feature or Consideration Memorializing the Account Permanently Deleting the Account
What happens to the profile appearance? A badge such as "Remembering" (Facebook/Instagram) or "In remembrance" (LinkedIn) is placed next to the person's name. The entire profile, timeline, photos, posts, and public comments are permanently erased from the platform.
Can anyone log into the account afterward? No. The platform permanently disables all password and 2FA logins so hackers can never break into the profile. No. The account ceases to exist and the username cannot be reactivated after the deletion window closes.
What happens to existing photos, videos, and posts? All content the person shared while alive remains visible to the exact audience (Friends or Public) it was originally shared with. All uploaded photos, videos, status updates, and biographical histories are permanently destroyed.
Can friends and family still post tributes? On Facebook, friends can share memories on the memorialized timeline (controlled by a Legacy Contact). On Instagram and LinkedIn, no new posts can be added. No. Friends can no longer view the profile or leave comments on past photographs.
Does the profile appear in "People You May Know" or birthday reminders? No. Memorialized accounts are immediately removed from friend suggestions, birthday notifications, and public ad targeting. No. The person is removed from all platform directories, search results, and reminders.
Who can request this action? Any family member or close friend who provides an obituary link, memorial card, or death certificate. Only verified immediate family members or the legal estate executor with a formal death certificate.

Platform-by-platform bereavement procedures: how to memorialize or close accounts

Major technology companies maintain specialized bereavement teams to process requests from surviving relatives. Never rely on general customer service chat bots; use the exact legacy and memorialization workflows detailed below.

1. Facebook (Meta)

Facebook ofri seri opsyon apre mortem ki pi konplè, distenge ant Memorialization (jere pa yon Kontak Legacy si yo te chwazi youn anvan lanmò) ak Retire Pèmanan pou yon Moun ki mouri.

Ki jan Facebook Memorialization ak Legacy Kontak travay

  • Yon fwa Facebook trete yon demann memorializasyon, mo Sonje parèt anlè non moun ki mouri a.
  • Pèsonn pa ka konekte nan kont prensipal la, menm si yo konnen modpas la.
  • Si moun ki mouri a te deziyen yon Kontak Legacy andedan Meta Accounts Center li anvan li mouri, Kontak Legacy sa a kapab:
  • Ekri yon pòs omaj ki fikse nan tèt pwofil kommemorasyon an (pa egzanp, pou pataje detay sèvis fineray oswa yon lyen pou charite verifye).
  • Mete ajou foto pwofil la ak foto kouvèti a.
  • Reponn nouvo demann zanmi ansyen zanmi k ap chèche pwofil la.
  • Telechaje yon achiv pòs piblik moun ki mouri a, foto, ak enfòmasyon sou pwofil yo (si moun ki mouri a tcheke kare ki pèmèt telechaje done yo).
  • Mande retire pèmanan kont lan.
  • Kisa yon Legacy Contact PA KA fè: Yon Legacy Contact pa ka konekte nan kont orijinal la, pa ka li mesaj prive Facebook Messenger, pa ka chanje oswa efase post ki sot pase yo te fè pa moun ki mouri a, epi li pa ka retire zanmi ki egziste deja.

Soumèt etap pa etap pou Facebook

  1. Pou Memoryalize yon Kont Facebook: Jwenn fòm Sant Èd Facebook ki gen tit "Demann Memoryalizasyon" (facebook.com/help/contact/651319028315841). Antre non pwofil moun ki mouri a, dat li te mouri a, epi telechaje yon eskanè oswa lyen nan yon nekroloji ofisyèl, sètifika lanmò, oswa pwogram fineray.
  2. Pou retire kont Facebook yon moun ki mouri nèt ale: Chèche fòm Sant Èd Facebook ki gen tit "Demann Espesyal pou Kont Moun ki Enkapasite oswa ki Mouri" (facebook.com/help/contact/228813257197480). Ou dwe telechaje:
  3. Proof that you are an immediate family member or legal executor (birth certificate, marriage certificate, power of attorney, or last will and testament).
  4. Sètifika lanmò ofisyèl moun ki mouri a (oswa kat nekroloji/memoryal ansanm ak prèv otorite).
  5. Sispann souvni AI-pwodwi ak rapèl anivèsè nesans imedyatman: Memoryalize kont la otomatikman anpeche Facebook voye notifikasyon "Swete [Non] yon Bòn Anivèsè" nan lis zanmi yo.

2. Instagram (Meta)

Instagram supports account memorialization and verified removal for immediate family members, though it does not currently allow a Legacy Contact to manage or add new posts to a memorialized Instagram grid.

How Instagram Memorialization works

  • The word Remembering is placed next to the deceased person's name on their Instagram profile.
  • All login access is permanently disabled, protecting the account from hackers and impersonators.
  • Existing posts, Reels, and profile photos remain visible to the audience they were shared with, and the account's privacy setting (Public or Private) is locked in place permanently.
  • Memorialized Instagram accounts do not appear in the Explore tab or account suggestions.

Step-by-step submission for Instagram

  1. To Memorialize an Instagram Account: Submit the official form at "Request to Memorialize an Instagram Account" (help.instagram.com/contact/452224988254813). Provide the person's full name, Instagram handle (@username), date of death, and a link to an online obituary, news article, or a photograph of the death certificate.
  2. To Remove a Deceased Person's Instagram Account: Submit the official form at "Request to Remove a Deceased Person's Account on Instagram" (help.instagram.com/contact/1474899482730688). You must provide:
  3. The deceased person's birth certificate or official death certificate.
  4. Proof under local law that you are an immediate family member (parent, spouse, sibling, child) or the authorized representative of their estate.

3. X (formerly Twitter)

X does not offer a memorialization feature and will never grant login access to an account regardless of your relationship to the deceased. Instead, X allows verified immediate family members or estate executors to request the permanent deactivation and removal of a deceased user's profile.

Step-by-step submission for X

  1. Before requesting deactivation, manually save any public posts, photographs, or video threads from the profile that your family wishes to keep, because deactivation permanently deletes them.
  2. Go to the X Help Center Privacy Form (help.x.com/forms/privacy) and select "I want to request the deactivation of a deceased or incapacitated user's account."
  3. Provide the @username of the deceased person and your contact information.
  4. Once you submit the initial form, X's Trust and Safety team will email you instructions to upload three mandatory documents:
  5. A copy of the deceased person's official death certificate.
  6. A copy of your government-issued photo ID (such as a driver's license or passport).
  7. A signed statement including your first and last name, email address, current contact information, your relationship to the deceased user, and the requested action ("Please deactivate this account").

4. LinkedIn

Because LinkedIn profiles appear high in search engine results and receive automated connection requests, job recruitment messages, and "Congratulate [Name] on their work anniversary" notifications, leaving a deceased professional's profile active can cause painful confusion for colleagues and family. LinkedIn offers both Memorialization and Account Closure.

Step-by-step submission for LinkedIn

  1. Gather the following five pieces of information before opening the form:
  2. The member's full name and the exact URL of their LinkedIn profile (linkedin.com/in/...).
  3. Your relationship to the deceased member.
  4. The member's email address (if known), date they passed away, and the name of the last company they worked for.
  5. A link to an official obituary or a PDF scan of the death certificate.
  6. Legal documentation showing you are authorized to act on behalf of the deceased (if you want to close the account permanently rather than memorialize it).
  7. If you have legal authority to act on behalf of the estate: Submit the LinkedIn Help form "Memorialize or close the account of a deceased member" (linkedin.com/help/linkedin/ask/ts-rdmlp). You can choose either Memorialize (which places an "In remembrance" badge under their headline, locks login access, and stops all work anniversary/birthday prompts) or Close Account (which permanently hides and deletes the profile).
  8. If you are a colleague, friend, or classmate without legal estate documents: Submit the LinkedIn Help form "Report a deceased LinkedIn member" (linkedin.com/help/linkedin/ask/ts-rmdmlp) with a link to a public obituary. LinkedIn will hide the profile from public search and stop notifications while protecting the account until family members reach out.

5. TikTok, YouTube (Google), Apple, and Snapchat

Platform Memorialization Supported? Official Bereavement Action & Required Documents How to Submit the Request
Google / YouTube / Gmail No (Inactive Account Manager or Closure) Immediate family and estate representatives can request account closure, apply for funds from AdSense/YouTube monetization, or request to obtain data from the account (requires a US court order or equivalent legal mandate alongside a death certificate and government ID). Visit Google Help: "Submit a request regarding a deceased user's account" (support.google.com/accounts/troubleshooter/6357590).
Apple (iCloud / Apple ID) Legacy Contact or Deletion If the deceased set up an Apple Digital Legacy Contact and gave you the 24-character Legacy Contact Access Key, you can access their iCloud photos, notes, and backups with a death certificate at digital-legacy.apple.com. Without a Legacy Key, Apple requires a court order naming you the rightful inheritor of personal information, or can permanently delete the Apple ID upon receipt of a death certificate. Visit digital-legacy.apple.com (with Access Key) or contact Apple Support with the death certificate and court letters of administration.
TikTok No (Deactivation or Memorial Lock) Immediate family members can submit a privacy ticket through the TikTok Legal/Privacy webform with a death certificate and proof of kinship to have the account permanently deactivated and removed from the For You feed. Louvri tiktok.com/legal/report/privacy, select Inquire about a deceased user's account, and attach the death certificate and ID.
Snapchat No (Deletion Only) Snapchat does not support memorialized accounts and cannot turn over saved Memories or chat logs without legal process. Immediate family can request permanent deletion by providing a copy of the death certificate and proof of relationship. Visit support.snapchat.com, select Contact Us > My account login and settings > I need help deleting an account, and submit the bereavement documentation.
Pinterest Deactivation Only Family members can email Pinterest (care@pinterest.com) or use the Help Center with the deceased person's full name, email address, profile URL (pinterest.com/username), obituary or death certificate, and documentation of family relationship to deactivate the boards. Submit via the Pinterest Help Center under Deactivate a deceased person's account.

Download public photos and videos BEFORE submitting a deletion or memorialization request

Once you submit a deletion request to Facebook, Instagram, X, LinkedIn, or TikTok, the platform may lock or remove the profile within 24 to 72 hours. Even with memorialization, certain tabs, stories highlights, or tagged reels can become harder to navigate. Before sending your form, assign a family member to manually save every public photo album, video clip, voice memo, and heartfelt comment thread onto an external hard drive or family cloud folder.


When a loved one dies and leaves a notebook of passwords on their desk, the instinct of most surviving spouses, parents, or children is to log directly into their email and social media accounts. While understandable, doing so carries three practical and legal risks that you should weigh carefully.

1. Automated fraud lockouts and account freezes

Modern social media platforms and email providers use behavioral security algorithms. If you log into the deceased person's account from a different house, a new computer, or a new Wi-Fi network and immediately start downloading archives, changing email addresses, or unlinking payment cards, the platform's automated defense system flags the session as a hostile account takeover. The platform will immediately lock the account and demand a live biometric video selfie or security key verification that can no longer be completed.

If the person died as a result of a motor vehicle crash, workplace accident, medical malpractice, or suspected crime, or if there is any potential dispute over their will or estate, logging into their accounts alters digital metadata ("last login" timestamps and read receipts). Defense attorneys or probate courts can challenge the authenticity of messages or financial records if someone logged in after the time of death.

3. Statutory fiduciary access laws (RUFADAA and global equivalents)

  • In the United States: Nearly all 50 states have enacted the Revised Uniform Fiduciary Access to Digital Assets Act (RUFADAA). Under RUFADAA, a three-tier legal hierarchy governs who can access a deceased person's digital accounts:
  • Tier 1 (Online Tools): Instructions the user set directly inside a platform's official legacy tool (such as Facebook's Legacy Contact, Google's Inactive Account Manager, or Apple's Digital Legacy Contact) legally override conflicting instructions in a paper will.
  • Tier 2 (Will, Trust, or Power of Attorney): If the user did not use an online tool, explicit authorization written in their Last Will and Testament or Living Trust governs whether the executor can access the content of their electronic communications.
  • Niveau 3 (Kondisyon Sèvis): Si ni yon zouti sou entènèt ni yon testaman pa mansyone byen dijital, Kondisyon Sèvis platfòm la gouvène, ki anjeneral akòde egzekitè a yon "katalòg" nan kominikasyon (ki moun ki voye imèl ki moun ak ki lè) oswa fèmen kont, men se pa kontni an prive nan mesaj san yo pa yon lòd tribinal.
  • Nan Wayòm Ini a, Kanada, Inyon Ewopeyen an, ak Ostrali: Lwa sou pwoteksyon done yo (tankou Règleman Jeneral sou pwoteksyon done UK/EU, ki jeneralman sispann aplike pou moun ki mouri nan UK a ak nan pifò eta manm Inyon Ewopeyen yo eksepte kote lwa nasyonal yo espesifye dwa posthumes, tankou Loi pour une République numérique Lafrans oswa Kòd sou enfòmasyon prive Itali a) kominike avèk lwa nasyonal ak òdinatè. Egzekitè Imobilye ki gen fòmèl Obvansyon Omologasyon oswa Lèt Administrasyon ta dwe toujou sèvi ak chanèl ofisyèl demann fidisyè platfòm la olye yo devine modpas an kachèt.

Kopi ak kole scripts pou pwoteje fanmi ou kont èskrokri dey

Sèvi ak modèl sa yo ki pare pou pataje nan jou yon lanmò rive pou fanmi ki nan lapenn yo pa oblije ekri avètisman sekirite nan grafouyen.

Script 1: Avètisman tronpe deyaj piblik (pou mete nan pati anba pòs anons fineray ou a)

Important security note for friends and family: Scammers routinely create fake profiles and post fraudulent livestream links on funeral announcements. Please know that our family will never ask you to enter a credit card number, pay a fee, or register on an external website to view [Name]'s memorial service. If anyone sends you a friend request pretending to be [Name] or posts a comment with a livestream or donation link that does not come directly from [Name of Verified Family Member / Official Funeral Home Website], please do not click it. Report and block the profile immediately.

Script 2: Instructions for your designated "digital usher" (family friend moderating comments)

"Thank you for helping our family guard [Name]'s tribute posts this week. Could you please check the comments on our announcement posts every couple of hours, especially on the morning of the service? If you see any comment from an unknown account saying 'Watch the funeral live here' or pasting a link to a site or Telegram/Facebook group, please take a screenshot, click Hide comment or Delete comment immediately, and report the commenter for scam/impersonation."

Script 3: Formal letter to request closure of smaller online accounts without bereavement webforms

Subject: Formal Notification of Death and Account Closure Request: [Full Legal Name of Deceased]

To the Privacy, Trust & Safety, and Bereavement Team,

I am writing as the [surviving spouse / parent / adult child / court-appointed executor of the estate] of [Full Legal Name of Deceased], who passed away on [Date of Death].

Please accept this formal request to permanently close their user account associated with the username/handle [Username/URL] and the email address [Deceased's Email Address], and to cancel any recurring subscriptions associated with this profile.

Attached to this message are: 1. A copy of the official Certificate of Death (with sensitive national identification numbers redacted). 2. Documentation verifying my legal relationship and authority to act on behalf of the deceased ([Marriage Certificate / Birth Certificate / Letters Testamentary]).

Sensèman, [Your Full Name] [Your Relationship to the Deceased] [Your Phone Number and Mailing Address]


Complete post-mortem digital security checklist

Work through this checklist over the first 14 to 30 days after a loved one's passing:

  • Sekirize aparèy fizik yo: Mete smartphone moun ki mouri a, tablèt, laptop, ak nenpòt kle sekirite pyès ki nan konpitè nan yon tiwa ki fèmen oswa an sekirite andedan kay egzekitè a.
  • **Tcheke si w gen yon lyan dijital eritaj oswa yon twous ijans manadjè modpas: ** Gade nan kay yo an sekirite oswa nan kabinè ranpli pou yon Twous Ijans 1Password enprime, fèy rekiperasyon Bitwarden, Apple Legacy Contact Access Key, oswa ekri lis bòdwo renouvlab yo.
  • Kenbe bwat resepsyon imèl prensipal la ak kat SIM mobil la aktif pandan pwobasyon: Pa fèmen imèl Gmail, Outlook oswa iCloud yo oswa anile nimewo telefòn selilè yo jiskaske tout kont labank, depoze taks, kont sèvis piblik, ak fèmen medya sosyal yo fini (anjeneral 6 a 12 mwa). Ou ka desann plan mobil lan nan nivo vwa/tèks ki pi ba a pou ekonomize lajan pandan w ap kenbe nimewo telefòn lan anba kontwòl fanmi an.
  • Odit bank ak kat kredi deklarasyon pou abònman dijital renouvlab: Tcheke 3 dènye mwa yo nan rekòmandasyon labank ak kat kredi (plis Apple App Store, Google Play Store, ak PayPal renouvlab bòdwo) pou idantifye ak anile sèvis difizyon, depo nwaj, abònman Patreon, ak abònman lojisyèl.
  • Avije gwo biwo kredi yo pou yo mete yon "Alèt moun ki mouri" ak friz kredi: Ozetazini, voye yon kopi sètifye sètifika lanmò a bay Equifax, Experian, ak TransUnion pou mande yon drapo imedya "Mou, pa bay kredi" sou dosye kredi yo. Nan Wayòm Ini a, sèvi ak Sèvis Notifikasyon Lanmò (deathnotificationservice.co.uk) epi avèti Experian, Equifax, ak TransUnion UK. Nan Kanada, notifye Equifax Canada ak TransUnion Canada.
  • ** Memoryalize oswa fèmen gwo kont medya sosyal yo: ** Soumèt fòm verifye pou Facebook, Instagram, LinkedIn, X, TikTok, Pinterest, ak Snapchat apre ou fin sove foto fanmi piblik yo.
  • Planifye kont ou yo davans jodi a: Louvri paramèt ou yo sou Facebook/Instagram (Sant Kont > Detay Pèsonèl > Pwopriyete ak Kontwòl Kont > Memoryalizasyon), Apple (Anviwònman > [Non ou] > Enskripsyon ak Sekirite > Kontak Legacy), ak Google (myaccount.google.com/inactive) pou deziyen yon Kontak Legacy ou fè konfyans.

Kesyon yo poze souvan

Èske mwen ka chanje yon kont Facebook oswa Instagram memorize tounen nan yon kont nòmal aktif si mwen te fè yon erè?

Si yo te memorize yon kont nan yon erè pandan moun nan toujou vivan, se sèlman pwopriyetè kont aktyèl la ki ka ranvèse memorializasyon an lè li soumèt yon apèl ak yon foto vivan ki gen idantite gouvènman an bay yo. Sepandan, si moun ki gen kont la te vrèman mouri, ni Facebook ni Instagram p ap janm konvèti yon kont memorale tounen nan yon kont login nòmal oswa revele modpas li bay fanmi ki siviv yo.

Poukisa yon magouyè ap kreye yon fo paj Facebook pou antèman fanmi mwen an an dirèk?

Bann sibèrkrim òganize otomatikman tcheke nekroloji sou entènèt ak posts piblik omaj pou mo "antèman," "sèvis memorial," ak "selebrasyon lavi." Yo kreye paj evènman kontrefè lè l sèvi avèk foto moun ki mouri a epi kole lyen nan seksyon kòmantè ou yo reklame yo difize fineray la sou entènèt. Lè moun nan lapenn klike sou lyen an, yon sit phishing mande yo pou yo antre yon nimewo kat kredi pou "verifye idantite yo" oswa "kòmanse yon esè gratis" pou gade videyo a, vòlè detay kat kredi yo imedyatman.

Èske yon konpayi rezo sosyal ap ban m modpas oswa mesaj dirèk prive konjwen oswa pitit mwen ki mouri a?

Non. Dapre lwa sou vi prive mondyal ak kondisyon sèvis platfòm yo (ki gen ladan Lwa sou Kominikasyon ki estoke Ozetazini), konpayi rezo sosyal yo pa janm bay okenn moun modpas itilizatè ki mouri a. Menm si yo nonmen w kòm yon Facebook Legacy Contact oswa Apple Digital Legacy Contact, ou ka jwenn aksè nan pòs piblik oswa foto iCloud, respektivman, men platfòm jeneralman entèdi aksè nan mesaj prive dirèk (tankou Facebook Messenger oswa Instagram DMs) san yon lòd tribinal valab ak konsantman legal eksplisit anrejistre anvan lanmò.

Èske mwen ta dwe anile nimewo telefòn selilè moun ki mouri a touswit pou sispann peye bòdwo mansyèl la?

Non. Anile nimewo telefòn mobil yon moun ki mouri imedyatman se youn nan erè ki pi komen egzekitè yo fè. W ap bezwen souvan wè mesaj tèks yo voye sou nimewo telefòn sa a pou verifye idantite ak bank yo, sèvis piblik yo, ak platfòm abònman, epi si ou remèt nimewo telefòn nan bay konpayi asirans lan, y ap reassigne li bay yon etranje nan lespas 30 a 90 jou. Olye de sa, mande konpayi asirans mobil lan pou chanje liy lan nan plan antretyen pale ak tèks ki pi ba yo jiskaske byen imobilye a regle.

Kisa mwen ta dwe fè si yon moun te rache kont rezo sosyal fanmi mwen an epi li ap voye mesaj pou fanmi nou an?

Pa angaje ak pirate a epi pa janm voye lajan oswa kòd verifikasyon. Imedyatman afiche yon avètisman bay tout fanmi ak zanmi yo enstwi yo pou yo inyore mesaj ki soti nan pwofil la, epi voye yon ijan **Demann Memoryalizasyon** oswa **Demann pou retire kont moun ki mouri** sou platfòm la ak yon kopi obituary oswa sètifika lanmò. Paske memorialization pèmanan enfim tout koneksyon ak anile sesyon aktif sou kont la, se souvan fason ki pi rapid choute yon pirate soti nan pwofil yon moun ki mouri a pou tout tan.


Sous yo tcheke

  • Komisyon Federal Komèsyal (FTC, Etazini): Konsèy Konsomatè sou Magouyè ki vize fanmi ki nan lapenn, fo antèman an dirèk, ak fèmen kont apre yon lanmò.
  • Platfòm Meta (Sant Èd Facebook ak Instagram): Kont Memoryalize, Otorizasyon Kontakte Eritaj, ak Mande Retire Kont pou yon Moun ki mouri.
  • Èd pou kont Google (entènasyonal): Manadjè kont ki inaktif epi soumèt yon demann konsènan kont yon itilizatè ki mouri.
  • Sipò Apple (entènasyonal): Kijan pou ajoute yon kontak eritaj pou ID Apple ou epi mande aksè nan kont Apple yon manm fanmi ki mouri.
  • Ed LinkedIn ak Sant Èd X: Memorialize oswa Fèmen Kont yon Manm LinkedIn ki mouri ak Dezaktive Kont X yon itilizatè ki mouri.
  • Komisyon Lwa Inifòm (Etazini): Rezime Lwa sou Aksè Fidikyè Inifòm ak Byen Digital (RUFADAA) Revize ak Hierachi Fidikyè.
  • National Cyber ​​Security Center and Action Fraud (NCSC, Wayòm Ini): Breaavement Imitation Fwòd ak Pwoteksyon Digital Idantite Apre Lanmò.

Gid ki gen rapò